Cannot empty outbox in windows 8

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  "ACH" wrote in message News: cb8b38e6-fcd2-4d6e-92ef-f99ac4c68219...

  I have an email stuck in Outbox in Windows Mail. I found several posts for a similar problem with Vista and Outlook, but none of these solutions works for XP and WIndows Mail. Whenever I open the Outbox, the e-mail program crashes. I can't delete the email. I tried to work offline, disconnected from the internet, but still, the program freezes and stop me from trying to delete the file. The e-mail has attachments that causes the problem. How he removed?

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  HAL
  --
  HAL Hostetler, TCE
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  Hi Mario,.

  Thanks for posting in the Microsoft Community.

  According to the description provided, looks that you can not install the update to Windows.

  It would be awesome if you could answers to these questions in order to help you further.

  1. are you referring to Windows update?

  2 have you made changes on the computer before this problem?

  3 is confined with any particular update?

  I suggest you to see the steps in the following Microsoft article and check if it helps.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2: http://support.microsoft.com/kb/2509997

  Note: The following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Back up the registry: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  Note: The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• I can't open microsoft office outlook. It says cannot open the outlook window. I tried to run "outlook.exe/resetnavpane, but it shows and error msg 'make sure you typed the name correctly and then try again.

  I can't open microsoft office outlook. It says cannot open the outlook window. I tried to run "outlook.exe/resetnavpane, but it shows and error msg 'make sure you typed the name correctly and then try again.

  I can't open microsoft office outlook. It says cannot open the outlook window. I tried to run "outlook.exe/resetnavpane, but it shows and error msg 'make sure you typed the name correctly and then try again.

  There is a SPACE between 'exe' and ' / '. You didn't have that. That's why.

  Please copy and paste it in the search box ot Run box... outlook.exe /resetnavpane

  t-4-2