Cannot export first Pro CC on Mac - system crashes at 55%

I have serious problems trying to export a file of 30 minutes.    This just started two days ago.  Before that, I had no problem.  I tried to re - export the file using different codecs, using the button export directly and also the queue button.  When I use the function Export Premiere Pro hangs at 55% - every time (see screenshots). The first .mov file that actually ended up exporting through the queue (encoder) had errors in the audio.  First also has crashed when I tried to re - make the sequence.

I tried these workaround solutions and then tried to export:

Uninstalled and reinstalled Premiere Pro - same question

Uninstalled and reinstalled Media Encoder (it said it installed but with errors of patch)-same question

Uninstalled all applications using Adobe and reinstalled creative cloud and Premiere Pro and Media Encoder apps - same question

Updated my OS to Capitan - same question

Freed space on my Mac drive, and both back up hard drives (have 1 TB now) - same question

Removed black video in the calendar located in this area of 55% and replaced by a black Uni .jpg file.  Put in/out in this segment and exported without any problem.  Tried to export the entire file, but it crashed to 55%.

Removed and re-imported, re-edited clips that are found in this general area where it crashes.  Output expected in this segment again and it has exported well.  Tried to export the entire file, but it crashed to 55%.

Here is the link to the process report

Process report.html - Google Drive

I'm under a deadline and must get the exported project today.  Help, please!

Thank you!  Donna

screenshot1.png

screenshot2.png

screenshot3.pngscreenshot4.png

screenshot5.pngscreenshot6.pngscreenshot7.png

Well I think that I understand the question was...

After trying all the suggestions that still does not work, I went on the project settings and changed the video rendering and playback "software only".  This prompted me to delete all the old files preview which I think is what has been suspended until the export.  Anyway, I could FINALLY render and export the entire sequence.  YAY!  It was also before I updated to the 2015.3 comes out.

Thanks for your help and I hope this helps others avoid this problem in the future.

Tags: Premiere

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