Cannot find the analytical results

I just installed a new printer of the all-in-one wireless HP 4700.  It prints and copies fine.  I tried to analyze the elements and it appears to scan, but I can't find the results on my PC in the directory they are supposed to go to.  I also checked "show Explorer when done" but it just never came up.  Any suggestions?

Hello

Recently, a patch was released to fix this problem.  Please, try the following steps:

http://support.HP.com/us-en/document/c01960605

Although I am an employee of HP, I speak for myself and not for HP.

Tags: HP Printers

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