Cannot find the Defragmenter & the disc clean up in windows 7 (using search)

Don't know what happened, but I was in a chat session w/agent, face w hp / another question, it was not able to fix it, he offered to solve the problem that I create another user account and remove the current user account and that should solve the problem.  He doesn't, however, but now I can't find the disk or Defragmenter cleaning that I used on a daily basis when I try to use the search engine (Start button)? they not appear?

Don't know what happened, but I was in a chat session w/agent, face w hp / another question, it was not able to fix it, he offered to solve the problem that I create another user account and remove the current user account and that should solve the problem.  He doesn't, however, but now I can't find the disk or Defragmenter cleaning that I used on a daily basis when I try to use the search engine (Start button)? they not appear?

Start, the cursor to "all programs", click on accessories, System Tools. You see them on the list? If you do, right-click on them and select either, to pin to the taskbar of the tasks, start menu or desktop.

Hi & thanks for the reply; I did as you said, but none were in the Accessories/System Tools folder.

OK, try this, click on start, computer, click once on the C:\ Drive, then right click and select "Properties". Click on the tab "Tools". Do you not see there the defragmentation tool.

Also, you can run the SFC.exe (System File Checker) tool to fix a corrupted user profile.

How to run the SFC.

http://support.Microsoft.com/kb/929833

great! I found the Defragmenter and it have pinned to my taskbar! thnx, now if I can find the cleaning disc I would appreciate :-) thnx for your help so far ;-)

Have you tried the SFC tool? Try to click on start and type, "cleanmgr" does popup?

How to run the SFC.

http://support.Microsoft.com/kb/929833

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