Cannot install apps CC because "another instance is running" - but there is no?

Hello

I can not install all the apps CC, when it comes to 42/43% I get an error message saying that another instance is running and I have to wait until it is finished before that I can resume my installation.

But there is no other instance running.

I have already contacted Adobe support chat, but as my OS (Windows 10) and CC are in Dutch, they couldn't do much.

I tried to close the process through the Task Manager.

I hope that someone knows something or has had the same problem. Also a month ago, I was able to install Photoshop, InDesign, and Acrobat without any problem.

Thanks in advance.

If it is still giving the same error even after trying these steps.

In this case please contact phone support | Orders, returns of trade

We will have a look to this.

Tags: Adobe

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