Cannot install elements 13
Hi, I'm unable to install items 13 and first elements. It says the installation failed. I tried to restart the laptop, as it says but still used to install. When I click on summer error it says error 6 and exit code 7. Any help would be great. Thank you.
Laura,
If you use Windows, sometimes reinstall this takes care of it: Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center
Otherwise, see this document for interventions:
Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Guinot
Tags: Adobe
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