Cannot install Flash CS6

Hello.

We installed the CC package on windows 7 64 bit.

But now when I try to install Flash CS6, it is not installed.

There is the Adobe log file message:

22/05/14 15:53:46:328. [INFO] |  | OOBE. OF |  |  |  | 4940 | DEVersion: 5.0.0.0

22/05/14 15:53:46:447. [INFO] |  | OOBE. OF |  |  |  | 4940 | Library loading C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll

[4940] Thursday, May 22, 15:53:47 2014 INFO

: TIMER: [Total timer]

CHECK: Single Instance

CHECK: credentials

Load deployment file

Create required folders

Assuming that uninstall mode

Search for master payload

[4940] Thursday, May 22, 15:53:48 ERROR 2014

DW040: The product '{BD5669B5-49FF-4490-B956-E9D7CB9B0ADC}' is not installed. Is unable to uninstall

[4940] Thursday, May 22, 15:53:48 2014 INFO

# Running Workflow EDT #.

: TIMER END: [Total Timer] took 715,477 milliseconds (0,715477 seconds) DTR = 5,59067 Kbps (0.00545964 Mbps)

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 1 Error (s), 0 warning (s)

ERROR: DW040: the product '{BD5669B5-49FF-4490-B956-E9D7CB9B0ADC}' is not installed. Is unable to uninstall

Please search the service of error/warning above to find when the error occurred.

These errors resulted in installer exit code mentioned below.

-------------------------------------------------------------------------------------

33 of the Exit Code:-the product is not installed, it is impossible to uninstall.

Please see errors and warnings for troubleshooting. For example, ERROR: DW040...

How can we solve this problem?

clean, use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

Tags: Adobe

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