Cannot install HP Photosmart C310 on Win 7 Pro

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• Cannot install HP PhotoSmart 3210 on 8.1, 64-bit Windows. You want to start.

  Goal: Printer install HP Photosmart 3210, FUll CV utility (Solution Center, Photo Creations, etc.) on a new DELL system running Windows 8.1, 64-bit.

  Hardware configuration: The HP 3210 is connected by Ethernet to Western Digital My Net N750 router.  Two computers are connected to the same router: a race of all-in-one DELL 8.1 of Windows with all updates installed (this is the system I am trying to install the HP software on) and an Apple iMac, I need only basic printing capability.  Both computers are temporarily connected via WiFi; This will be changed to Ethernet at a later date.  The router using DHCP to assign IP addresses to devices, including printer.  I can ping the printer from two computers.  I can set up the HP embedded web server on both computers.  The iMac can print and scan from the printer.

  Short story: I tried several times to install the printer drivers and the HP utility software on Windows 8.1 System.  At one point, I installed the drivers, but not able to install the utilities.  When I finally got the utilities installed, they did not see the printer.  At the present time, even the notebook can not see the printer.  The mistakes that I've seen are:
  -"The system cannot find the file specified."  (the name of the file contained the string ice_suffix.  "I believe that this failure was due to the presence of McAfee Security software, using msconfig more later disabled.)
  -BSOD BAD_POOL_ERROR
  -No network detected (from HP Install Wizard) device
  "This app prevents you to restart" (the title of the app was "HP all-in-one series")
  I tried the wizard install the HP add a tool of the device, the print and Scan doctor and several other things.  I did a level 4 uninstall as described below, which has encountered an error in an early phase, but continued after I clicked "OK".  I installed the latest version of Flash.  The System File Checker has been run when the system was first installed on May 29 and found no problem.  I temporarily wired the printer directly on the Windows system via USB (and then put it back on the router).  I have reset the printer by removing the power for a minute, etc, etc.

  At this point, I would like to clean the system as much as possible and try again from scratch, using the installation wizard.  Based on my experience so far and a careful reading of the many positions installation - problems on this forum, I created a checklist of proposed to achieve this.

  My request on the forum: Please see the checklist.  I won't go forward until it has been approved as being complete and accurate.  Missing something?  Nothing is unnecessary?  The order should be changed?

  NOTE: Step 6 assume that you have already tried to install the software and therefore to have a copy of the uninstaller on the system utilities.  In my case it is true.

  1 connect the printer to the router via Ethernet.  (This is my current setup).
  2 turn on the printer.  Unplug the power cable from the back of the printer.  Wait at least one minute.  Reconnect the power cable.  Wait for the printer to initialize.
  3. do a "clean boot": (now RMB) do a right-click on the icon of window in the lower left of the screen.  Select 'run '.  Enter "msconfig".  Click on 'OK '.  In the Services tab, check "hide all Microsoft Services".  Click on "disable all".  In the Startup tab, click on "Open Task Manager".  On the start of the Task Manager tab, click the top entry and then click "disable".  Repeat for each entry in the list.  Verify that the status column now contains "Disabled" for each entry.  Click on the 'X' at the top right of the window to close the Task Manager.  In the System Configuration window, click 'OK '.
  4. RESTART the system to perform a start without the Services and start disabled.
  5. connect to an administrator ID.  This must be the ID used previously to try to install the software.
  6 do an uninstall of level 4: RMB on the icon of the window in the lower left corner of the screen.  Select 'run '.  Enter '%Temp% '.  Click on 'OK '.  In the resulting display folder (supposed to be in C:/Users / 'ID' / AppData/Local/Temp, where 'ID' is your user ID) enter "Uninstall_L4" in the search box at top right of the screen.  This should find 'Uninstall_L4.bat' (supposed to be in C:/Users / 'ID' / AppData/Local/Temp/7zS0 * / util/ccc).  Click (or double-click if your system is configured to require that).  [NOTE: several forum posts say to use L4uninstall.exe, but this file is not anywhere in the Temp folder on my system.]
  7 meet the need of all the prompts that appear.  A final prompt will tell you that a restart is required.  If two windows appear at the same time, both with "Restart" buttons on them, click the button in the larger window.  [Note from experience: when I click on restart in the small window, WIndows complained that he could not start because the larger window was always active.]
  8. once the system restarted, RMB-the icon of the window > run--> msiexec /unreg-> OK, then run RMB window icon->-> msiexec/regserver-> OK.
  9. check that the uninstall and complete if necessary:
  Look in C:/Program Files (x 86) for HP records; If found, delete them.
  Look in C:/Program Data HP records; If found, delete them.
  RMB-> the icon of the window run-> % Temp %-> OK.  Delete all files in the folder that results.  [NOTE that it prevents to run uninstall again until installation has been completed, since it is where are the uninstall files.]
  RMB-> Panel window icon-> devices and printers.  If the HP 3200 Series is broadcast, RMB-> remove the instrument.
  RMB icon window-> Control Panel-> system-> device-> tab Manager display-> show hidden devices.  Expand "Printing queues" (click the triangle).  When a HP 3200 queue exists, RMB on it and click on uninstall.  Expand "Printers" and do the same thing.
  RMB-> run-> regedit window icon-> OK. Scroll to the top of the list.  Click on 'Computer' to establish a starting point.  Edit-> Find... check the box "Keys", uncheck the 'Values', 'Data' and "Match whole string only" boxes.  In the "Search" box enter "HP." (including interval)-> then find.  [NOPE, that is not all HP keys and found a few that seem not to be HP (for example SOAHP. (DLL). a search for "HP" finds lots of unrelated keys.  Is a good way to clean the registry if level 4 uninstall it did not?]  Use F3 to search for subsequent entries.  For those who are clearly HP related [How can I be sure?], RMB on the key, and select 'delete '.  [Yes, it's dangerous and without greater clarity I won't actually, but I don't like leaving orphans key autour.]
  10. run Disk Cleanup.  Click the window to access a screen start or Apps.  Type "Disk Cleanup".  Click on "free disk space by deleting unnecessary files.  Check the desired boxes.  Click OK.  Wait for the course to complete.
  11 RESTART the system.
  12 install the HP software.  Pointing a browser on http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe to download the wizard, then run the downloaded file.  On the first prompt screen, click "install".  When you are prompted, select custom installation.  "Uncheck the box 'Unique consumables HP', 'scheme Customer Participation', and ' bing for HP bar '.  When you are prompted for the update preference, select "Ask before updating" [my wife, nonnegotiable preference] remove useful tips and suggestions.  Click on 'Next' as required.  When you are prompted, select the Ethernet connection.  The printer must be discovered.  [On one attempt, at this point, that I received the message "the requested service is not found".  Of course, there is that HP Services listed in msconfig, but in order to get that much, I had turned off them ("clean boot").  This seems to be a catch-22 situation, unless these services should have automatically started earlier in the installation process.]
  13 RESTART.  This is necessary at the end of the installation process.  ["Clean boot" conditions hold back at this point?  If so, I'll have to restore the Services and Startup items later and antother restart.  [When is is safe to do so, that is how do you know that the installation of HP is really over?]

  Again, the purpose of this post is to validate the above list.  Your informed comments will be appreciated.

  Hello

  Please try to uninstall the software by following the Uninstall_L4 utility (as stated in your previous post)

  Then, follow the steps below and reinstall the HP software again:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
  7. run the installation file and check all difference.

  Kind regards
  Shlomi

• Cannot install drivers for HD Audio win 7 64 Pro Windows default for generic HD driver

  Hi all

  I pray that someone can enlighten me as to how to install the correct audio drivers HD in Win 7 Pro instead of generics.

  The motherboard is an Asus Rampage Extreme and the sound card is a PCIe that accompanies the Board of Directors. The manual calls what it a 'card SupremeFX X - Fi' my system is a dual boot with XP on another partition, the sound works fine, XP, with all the extras, I need.

  If I go to Device Manager and remove the existing driver, and then when I try to install the ones I want, I get a message saying ' cannot find a device supported on this machine. "and the installation program quits.

  Of course when I reboot 7 wants to reinstall what he thinks is right. I'm at square one!

  Once the proper drivers are installed, I can then install the Creative Sound Launcher located in the Tools menu. It gives me a graphic equalizer, a Crystallizer and many other controls for the sound card. I can install these items listed, but none of them will any work without the correct driver.
  They have simply open and refuse to work saying "Device supported by this application is not found on this computer."

  I need a way to install the Asus / drivers Creative instead of the 7 seems to think are "correct."

  Nowhere for the MB manual called the card its a 'creative', but it is quite possible that the software package that comes with it has creative name on it in the world.

  A search of the site Creative shows no drivers for a card with the name that I mentioned above.

  Asus forum do not know more so here!

  Thank you all in advance!

  The dual boot is your problem. Why do you always need XP?

  And you're going to have things the wrong way!

  You need specific drivers XP on this partition and specific drivers W7 on that partition.

  See you soon,.

  Jerry

  HI Jerry,

  Thanks for the reply. I don't know how I mislead you with my ad. I said that the sound is FINE under XP it's W7 who "was" that is rampant in me.

  I eventually found the drivers from the Asus site and program utility that controls the different things like the EQ and others. Note that some of them were not in the right directory and I would have never thought to look under the heading where they have resided!

  I use XP because I have so much software that doesn't work on 7. I am also on disability and can't afford to start replacing and material. At the moment the dual boot is a solution very, I see using a virtual machine in W7.

  Problem solved, I had needed was someone to Asus who has understood my dilemma.

  See you soon

  J T

• Cannot install for photosmart d110 driver because not digitally signed

  D110 Photosmart all-in-one.  Cannot install driver after running recovory disc.

  Windows 7 64 bit Dell Inspiron 580.

  I had to run the recovery disk after receiving the virus/malware.  It seems that all the other printer drivers are on my computer.  I downloaded the driver from HP.com several times and it cannot be found by my computer.  Manually, I tried to load it from the disc supplied with the printer and got the following error message: "cannot install driver because it is not digitally signed or not signed in the appropriate way.»

  We could continue, while reinstalling Windows would finally settle the matter. If you believe that the issue is related to the virus, you can run a scan for viruses on your computer using any anti-virus software you have. After that, reinstalling Windows could be the next step.

  Alternatively, you can try to install the printer in Mode safe, if you have not already.

  If you could mark a message with the accepted Solution if I helped you, would be great!

  Please let me know what happens. Thank you!

  Mario

• Cannot install Zoo Tycoon 2 under win 7

  I'm having a problem where I can't even the game to install on my new win7 Pc.

  I start the installation process and I get the message via the installer:

  Setup cannot install files system or update shared files, if the files are in use. Before you continue smoking other applications.

  But when I go into my task manager, depending on the applications tab, the installer is the only application registered running.

  Any suggestions?

  HM, maybe you should check Windows Installer instead.

  Solve problems that may occur when you install, uninstall, or upgrade a program on a Windows computer

  Some may be of useful comments:

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/60df0217-31af-4b7b-b6c1-6534150d832a

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/e3ac8dbb-4803-4b0b-9132-75d5f26a06c8

• Tecra M2: Installing a clean version of Win XP Pro

  I have a tecra M2, and due to the number of updates and SP2 version I would like to format, install a clean version of windows xp pro and then install all programs and drivers toshiba.

  I am looking for guidance in which order I should install them, one I did, then I would like to use sysprep and creat a new ghost image.

  Hello

  Why did you install the clean version of Win XP? I m sure you have the cd to recover.
  I would recommend using the recovery CD. There is already a ghost image and all Toshiba drivers and utilities are preinstalled. This OS has been tested and it works correctly.
  But to install the drivers correctly, please follow the order on the Toshiba driver download area.

  Good bye

• Satellite A300D-15B PSAKCE - cannot install the audio driver for Win XP 64 bit

  Hi all

  This is my first post here after hidden during the last week or so, my hope is that somewhere it helps and hope so!

  I have a wonderful Toshiba A300D-15B PSAKCE with RAM 4 GB/O, but I suffer from some problems RESEARCH Holy function cannot resolve. I use this laptop as a box of development for uni/work unfortunately...

  After a complete nightmare and Vista32, Vista64, I decided to go back to windows XP32, however this custom install, continues to claim a failure of a CRC file after (and Yes, that's with SATA in IDE mode and a disc of XPSP2)

  I decided that I really DON'T want to goback to Vista, so installed Windows XP64. Now the first installation is very easy, I have the basic configuration, the chipset, graphic, network, CPU, usb, fine... except basic... and that's where I lost most of my hair... SOUND!

  First try to install the results of the pilot of his failure, claiming the mmdriver.inf cannot be found or corrupted, obviously I checked, and yes there it is, downloaded pleasure the MMDRIVER. INF and placed it system32 and the installation always fails.

  I also tried a "manual installation", in .inf files... which includes pilots XP32/64 and Vista 32/64 bit drivers, still the same
  problem, the driver continues to not install. I am going bald. Exceptional drivers who moved there

  * - Audio device on High Audio Defninition Bus *.
  * - Mass Storage Controller *.
  * - Modem Device on High Audio Defninition Bus *.
  * - USB device *.

  If what follows is any help, (Sandra 2008)

  * - Disk controller *.
  (AMD (ATI) SB700 SATA Controller [IDE Mode])

  * - Disk controller *.
  (Toshiba SB700 IDE)

  * - Audio device *.
  (Toshiba IXP High Definition Audio Controller)

  * - Audio Codec *.
  (Conexant Systems 5051 hours)

  * - Audio device *.
  (AMD (ATI) [Radeon HD 3600 Series] RV635 Audio device

  Now, as I write this, I heard the rumor that the A305D uses the same
  audio/graphics drivers... Well well... off to try something I guess...

  If there is no help or ideas, I'd appreciate it.

  Hello

  The laptop seems to use the Conexant audio chip. So, you will need the right sound driver for Win XP 64 bit.
  Unfortunately, the European driver Toshiba page provides the drivers for Win XP but I don't know if the pilots would cover the OS 64 bit as well m.

  Anyway, what you need to know, is that you will need to first install the patches Ms.
  The fix KB835221 and KB888111MS must be installed before installing the audio driver.
  If you have tried to install the driver, then remove it from the Device Manager and update Windows XP first!

  AFAIK that SP3 already contains these patches then perhaps you should install SP3 first before starting with the installation of the audio driver.

• Satellite P100-429 - cannot install the display drivers for Win XP SP3

  Hello

  I have Toshiba p100 429 portable, installed with win xp professional sp3. I am unable to change the screen resolution of 640 by 480.

  In fact, I tried to download the toshiba site display driver but after installing the driver, it gives a blue screen with error error NV4_mini.sys.

  After that I can't yet run my laptop.
  I currently use the external monitor (master B2230 synchronization). I also tried to download the drivers from the Nvidia site, but that does not work either.
  Low resolution on my screen. Thanks for your help

  Have you tried to install THIS driver?

• Cannot install HP Photosmart C6380 all-in-One Printer

  Original title: HP Photosmart C6380 all-in-One Printer, it will not be installed in the computer disk or web site

  None of the things I have tried will allow programs to download and when I go to detect does not detect the printer at all so anything that I want to use this for is not good and I about ready to kill hp all to gether

  Hello

  1. who is the operating system installed on the computer?
  2. have you checked if the HP printer is compatible with the version of the operating system that you are using?
  3. do you get an error message when you try to install the driver?
  4. what all troubleshooting have you tried?

  If you use Windows 7, follow these methods.

  Method 1: You can also run the fixit of material.

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Method 2: in the Windows printer problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  For more information, see these articles:

  Install a printer
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer
   
  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  Please provide us with more information on question help you also.

• Cannot install HP Photosmart C309a all in one

  You use Windows XP, things worked perfectly until my server has changed my SSID for an iPod. It seems that the computer was no longer in communication with the printer. I uninstalled the printer but may not have to install again. My server has changed the original network name SSID, but I can not reinstall the printer. The installation begins, but soon displys ' fatal error during installation. MSI-Flashplayer. Error 1722 problem with this windows package install. Where should I go from here?

  I assume that your printer is supposed to connect via wifi.

  I also consider that it is printer--> HP Photosmart Premium Fax all-in-One Printer - C309a

  When you have uninstalled the printer, did you follow the guidelines here--> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02259020&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=3737195#N299

  • If so, you have run Uninstall HP?
  • If no, please list all the steps you've taken to uninstalling the printer

  How are trying to reinstall the printer?  In other words, you use the CD that came with the printer, a downloaded installer package (that we), or something else (Please specify)?

  • Did you follow the guidelines here--> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02272697&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=3737195#N1040

• Cannot install MCE 2005 Rating Guide - Win XP with SP3 (May 1, 2011)

  Need help and a prayer... did a full rebuild of my HD with Win XP - all the way to include SP3

  Now impossible to install MCE 2005 Guide list... .in trying to initial implementation of MCE 2005 application Guide, I get all through select your service provider.  I select the correct entry for my zip code and the MCE blocks full after pressing the button "next".  I then use the Task Manager to kill the program. retried several times with the same result...

  Notes:

  -am abreast of all / all XP & MCE software upgrades that I can find

  -race eventvwr.exe / opening of "applications" for MCE gave me the following codes: 1, 3, 4, 20, 81. .the including 20 # leads me to believe a GIS conflict between XP SP3 and MCE 2005

  -have reset the date and time in windows according to my region with "execution timedate.cpl.

  -am able to tune TV channels and define records manually

  Thanks for everything & assists and suggestions

  Hi, bb4.

  I have successfully run MCE2k5 with SP3 on multiple computers (including my old desk, which got a relocation prior to sale - and he works as a fully functional Media Center); but there is a big gotcha when it comes to do a clean installation of MCE2k5:
  You can just install SP3.  There are a multitude of updates (both for Windows itself, as well as regards the Media Center) that must be installed before installing SP3.  Made out of use, it breaks the Media Center.

  So, my question is the following:
  At what point in the cycle of updating after installation you installed SP3?
  If you wish, I can dig up my own installation guide MCE2k5/SP3 (that is tried, tested and works) and post for you.

  Kind regards
  Chris

• Cannot install HP Photosmart 1000, blue screen, stops install to connect USB 2 cable for laptop

  

  Unable to install printer HP Photosmart 1000 to Compaq computer laptop, blue screen appears every

  time that I connect the cable as shown, (USB no problem installing Canon printer via a cable last year)

  The HP Photosmart 1000 printer worked fine on my old computer (XP Home Edition, ed.) pc

  until this pc has developed problems so I need to install this printer HP old (but reliable) for

  my Compaq laptop. HP printer has been connected to old pc via a parallel cable.
  HP printer has not been run on a front USB cable.

  Printer: HP Photosmart 1000, S/N: MX0BG1F2GB MODEL: HP C6723A

  Laptop: Compaq Presario V6700, S/N: CNF8102WLQ, P/N: GT814AV, OS: XP Pro,.

  Two USB ports are 2.0 compatible tested with another printer, scanner and flash

  readers. The two ports operate.
  Tested on scanner (work) USB cable

  So far, I've tried several things:

  Downloaded the latest XP driver from the HP website. (3511_enu_w2k_xp_release.exe)

  (However I do not know what to do with it or where to put it so it can be found by setup.exe

  or regardless of the cd for the printer.)
  I'll never wonder where to find the driver during the installation, because of the blue screen crash

  as soon as I plug the USB cable to connect the printer to the laptop. Even when the printer is turned OFF!

  Disabled antivirus software, firewall (Windows Security Essentials)
  and Malwarebytes... without change any help.

  Ran Check Disk... everything is good.

  Tried to install software without connected printer but when I got to where I was
  asked printer a blue screen again.

  The following information on a blue screen when I plug the USB cable of
  printer for laptop during this installation step and turn on the laptop.
  Then turn the printer on. (HP as directed in instructions to install step by step).
  (also tried plugging in USB cable while the laptop is on but printer is 'no'... blue screen still

  pop up).
  --------------------------------------
  Technical information BSOD:
  Stop: 0x0000007E (0 x 0000005, 0xF7711EC5, 0xF78DA8F4, 0xF78DA5F0)
  Partmgr.sys address F7711EC5
  Base of support to F770F000
  Date stamp 48025360
  -------------------------------------

  Never used it before so I tried the XP program compatibility Wizard I forgot. That fixed the problem with the USB cord. I had downloaded the new driver for XP but didn't know how to use it and could not open or some nomatter what I tried or where I put nothing helped. Installation using old records kept asking for files, that I didn't of course. All tried, you know the drill. Install, uninstall, and more. Went back on Yahoo search (20' e time) and found a score to the HP page where I had downloaded the driver. «How to install «...»» "don't remember that being there when I got the driver downloaded. Then I followed the instructions, once more and double click on the new driver on my laptop and installed like a champ.
  I hope this helps someone else. Too tired, you miss things.

• Cannot install HP Photosmart C310a missing file hpzshl...

  I am trying to install a HP Photosmart c310a on Windows 8.1with drivers downloaded on the internet.

  I constantly get a message that a file is not found.  The software is looking in the same temporary file that he had placed in the driver files.  I can't work exactly which file is missing, because it does not fit in the dialog box.   IYT appears only as hpzshl...

  I looked at renaming the file as wrked has others who are struggling to get a hpzpnp40.exe file, but it doesn't seem to be a problem with the address of the file.

  I managed to install basic software, but I want to scan but also print.

  Help, please.

  Hello there @BestMarmalade , welcome to the Forums! I hope you enjoy your experience

  I noticed your messages on the error message that you are experiencing when you try to install your printer on Windows 8.1. I'm going to share with you a few suggestions.

  1 make sure that the Internet Explorer pop-up blockers are turned off before downloading the installer

  Blocker Internet Explorer: How can I disable Blocker?

  • Try to install

  2. If you are using McAfee secure Live or any other firewall, please temporarily disable the "real-time scanning".

  How to disable real-time scanning

  • Try to install it

  3. go to the start screen (you can also press windows + R to open the Run dialog box) and type %windir% should display the windows folder.

  Click on the folder and scroll until you see the files. Search for a class named 'HPWINS *.» DAT"(le * est un nombre qui varie) remove this file and retry the installation."

  • Try to install it

  I hope that my post was helpful, thank you for posting!

  Have a great Wednesday

• Cannot install HP Photosmart Plus B209 full feature drivers on Windows 8

  Help, please. I'm stuck in a swirl of installation nightmares HP and there seems to be no leaks.

  I have a new laptop to Windows 8. The short story is that whenever I have try and install drivers for my HP Photosmart Plus B209a all-in-one comprehensive features, nothing happens. Although printing function still works, neither Windows nor an app or program that recognizes the scanner, and therefore I can't scan. I tried following instructions for a clean uninstall of the old drivers and then reinstalling the most comprehensive features, but still no installation occurs.

  History a little longer: the entire system (including scan) worked fine on my old laptop to Windows 7. As explained above, printing works fine on the new laptop Windows 8 (Windows seemed to automatically install some drivers when he realized everything first the HP device has been connected to the network), but I can't scan for love nor money - Windows Fax and Scan or MS Paint never recognize that there is a connected scanner. I tried to install the latest drivers for full functionality and the center of solutions for the product (file name: PS_AIO_06_B209a - m_140_408.exe [1/1, 228.58 M] from: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109701-1&cc=us&dlc=en&lc=en...) but each time, after downloading and extracting, nothing happens - no setup or welcome screen just nothing. Files extracted up to 100%, a CD cymbol appears briefly, then nothing. Bizzarely once, did it come with the screen of welcome Setup with the options 'Install' or 'Out', but after clicking in 'Install', nothing happened. Since then, I can't seem to go beyond the stage of extraction

  So I have followed the steps proposed elsewhere to do a clean removal of the old drivers and reinstall - notably by ensuring that all relevant programs are uninstalled, the temporary files are erased, the device is removed in Device Manager, restart the computer, etc., but nothing works. Whenever I have download the new driver, it will not be passed the phase of extraction.

  All advice on this, or there at - it another way to get the work of service scan? Please put me out of my misery...

  Thank you, Jack

  At this point, I'd run the option Windows 8 r .

  This Microsoft link explains this option.

  Read the note & WARNING messages.

  Make sure you have a backup of all your b4 of personal files running the Update.

• Cannot install CS5 on computer with Win 8. Exit code: 7

  Hi, I can not install CS5 on computer with Win8. Installation Manager opens, and I can type the serialnr. After that, the installation stops and show me this:

  Exit code: 7

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 85 (s), 83 warning (s)

  ATTENTION: Payload cannot be installed due to the failure of the operation dependent

  What can I do?

  Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs