Cannot install printer on Windows 8.1

I can't install my printer HP Deskjet all-in-one J610 series on my computer that has Windows 8.1.  A message appears that says can only install to Windows 7.  Please can you tell me how to overcome this problem.  Thank you.

Is your printer the 3050 J610 and you really have Windows 8.1

Uninstall what you have done so far.

Temporarily disable your antivirus software and firewall

Go to this site, select your operating system and download the printer installation software

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=en&cc=us&DLC=en&sw_lang=&product=4066452

Tags: HP Printers

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