Cannot install the KB 938371: 80004005 error code

Original title: Joe update

I am trying to download and install KB 938371 get error 80004005 every time. Help, please!

Hi Joe Cool 1306,

I suggest that you try the steps listed below and check, if it helps you to install the update:

1. download the stand-alone package of the update from the link below:http://www.microsoft.com/downloads/en/details.aspx?FamilyID=695d7c32-252c-40e8-a15d-81029bec7d76

2. start the clean boot computer and try to install the update. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

Make sure that you reset the computer in normal mode (you can see step 7)

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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