Cannot know if the payment has been made.

I tried to pay for photography of one plan, paid in advance.

I filled out all the information and confirm the payment. I assumed that the order has been placed, but rather the page reloaded taking me two steps back, asking me to review the membership details and again to accept the terms and conditions (see image). I did and it took me a step forward for payment information, where I was again asked to fill in some information. I've done this, confirmed and then restarted the loop: page reloaded, asked again to confirm the payment, etc...

Please, someone give me hand. The plan was paid for or not (I have no internet banking to check)? It was cancelled and, if so, why?

Although I have confirmed the payment, I have not received a confirmation email, nor could I find the plan on my account page.

Is this something I'm missing here? Help, please.

Capture.PNG


not likely, but possible.

Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

Tags: Adobe

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