Cannot lock and send data to an Excel add-in planning application

Hi all

One of our customers uses Essbase 7.1 version and planning 4.0.1

The question is when one of their user tries to lock and send data to an application of addin planning Excel Gets the following error:

"You don't have sufficient access to perform a lock on this database"

But he is able to lock and send through a form web planning without any problem.

The user belongs to a group that was supplied with some filter access that the planning application and write permission is given for this filter. The filter has been created from the side planning and was rejected.

Also in excel, under Essbase-> Options-> tab Mode, the "Update Mode" option is not checked.

Can someone help me on this topic.

Thank you
Raja

Hello

What is a recent thing? I guess they use these versions for some time? If it's a recent thing then I would start by looking at what has recently changed on the server.

One of our clients had a problem with a version a little older (3.3 planning and Essbase 6.5.4.2) where each user had 2 filters in Essbase. "User1" was the filter of planning and "User1_" was the Essbase filter for the same user. Whenever an update of the planning was made he re - create the Essbase filter such as users could not run calc scripts or perform locking and send in Excel.

We had to use a script MaxL to replace the underscore (essbase) filter with the filter of planning and which meant that users can write to Essbase.

I may be the line of underscores and no line underscore filter the worng way round, it was a long time ago!

Hope this helps
Stuart Game
www.Analitica.co.uk

Tags: Business Intelligence

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