Cannot log on to HP Pavilion

For the first time in seven years, when I tried to log on my HP Pavilion (with Vista), I received the following message: "the service user profile Service has no logon.  User profile cannot be loaded.  When I entered a wrong password just to see what would happen, he said "the user name or password is incorrect."  When I clicked on the "OK" button, the screen says "Reset password".  I clicked on it.  However, to take advantage of this, I need a password reset disk that I don't have. Does anyone have advice?  Thank you.

Hello

You can try the following.

Shut down the PC.  Tap away at f8 that you start the PC to enter the Windows Recovery Console.  Use the arrow keys to select Safe mode and press ENTER.  If windows will load in this mode, on the Start Menu, click principally made programs, click Accessories, click System Tools and run the system restore.  Choose a restore point at least 24 hours prior to the issue of logon and then proceed to the restoration.  When you are finished, Windows will restart as normal in order to check if you can now connect correctly.

Another option if the above does not help is as follows.

Shut down the PC.  Tap away at f8 that you start the PC to enter the Windows Recovery Console.  Use the arrow keys to select "Start using last good known Configuration" and press ENTER.

Kind regards

DP - K

Tags: HP Desktops

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