Cannot 'on' automatic windows update

My laptop XP Pro cannot activate the automatic updates. On the updates page, both options "auto - recommended" and the manual are grayed out. Cannot click on one of them. Visited the windows update site and manually downloaded all that was available. But I want to auto as it should.

Thank you

Hello

1. have you made changes on the computer recently?
2 are connected to the administrator account?

Try the following and see if it helps.


Method 1:

Run the System File Checker and check if it helps.

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe): http://support.microsoft.com/kb/310747


Method 2:

a. Click Start, run and type REGEDIT. EXE
b. navigate to this location:
a. HKEY_LOCAL_MACHINE-SOFTWARE-policies-Microsoft-Windows------WindowsUpdate------AU
(c) in the right pane, delete the two values AUOptions and NoAutoUpdate
d. navigate to this location:
a. HKEY_CURRENT_USER-SOFTWARE-Microsoft-Windows-CurrentVersion------policies------WindowsUpdate
e. in the right pane, delete the DisableWindowsUpdateAccess value

Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756

Tags: Windows

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