cannot open a session identifier apple on iphone

Whenever I try to connect to my ID apple on my iphone (because I need to restore my iphone), it doesn't let me, saying that it could not connect to the server id apple. It continues to be.

What should I do?

Chana

The discussion below.

Settings > general > reset > reset all settings

Now this will reset the unit.

Log in > settings > ITunes and App Store > sign in

When I sign my apple id in says there could not sign, unknown error

Tags: iCloud

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