'Consumer IR Devices' does not not and cannot open a session

Hey guys. I just bought a HP with windows 7 64 bit. I'm going to turn on and everything is ready a problem! my screen is all pixelated and when I go to open a session on my screen goes black and I have to force disable it. I booted up in safe mode and I went into Device Manager and saw that "consumer infrared devices" was a problem. I turned off and rebooted but still the same problem. I tried to update the driver, but still the same problem. can anyone understand this?

Hi UglyCustomer.

1. what HP model do you have?

2 you have recently purchased the system, you have updated all the controllers? Any firmware?

3 it seems you have a problem with infrared electromagnetic or CIR. He's probably the drivers.

Thus, the best option will be to go to this site web http://welcome.hp.com/country/uk/en/support.html

Type your model number and update all the drivers. Chipset Audio 2 1 3 Graphics 4 CIR.

Good luck :)

Span1shUk

Tags: Windows

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