Cannot open Windows Mail except via the broadband provider - and the Inbox has disappeared

I opened the mail Windows, given that my Inbox, but took the option to open junk e-mail. Each action after which resulted in the sound of 'ping '. The cross at the top right was not red annd I couldn't close it - I had to use the Task Manager to close. Since then, I can't open Windows Mail via the shortcut or the Start button. I opened through my provider of broadband (Greenbee) - but my Inbox was empty and sent no later than June 24 items were gone too. I contacted Greenbee. They sent a test email - it happened. They concluded that my softwear was defective ("missing wappy" was the term used). What can I do now?

Try to compact and repair the Windows Mail database (see www.oehelp.com/WMUtil/).  Then see if it opens.  See also here to exclude interference antivirus: www.oehelp.com/OETips.aspx#3 and see FYI point 15.

Steve

Tags: Windows

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