Cannot open Windows Mail

When you send a windows mail message I am including a document from microsoft works. The message of the receiving person says... Works cannot open... File may be in use with another application or file format is not supported by any of the installed converters, or file is possibly corrupted.

Check out the following thread: http://social.answers.microsoft.com/Forums/en-US/addworks/thread/1da004d1-92ad-487f-b140-f6e48fbb3053/.  I want to emphasize a response I read: that article pretty much covers this topic, and I don't know what else to add to what has already been said, here and here.

The feature to directly open the Microsoft Works document is not available via webmail.
You will need to save the document attached to the computer, and then open the works document.

Hope this information is useful.

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Natasha Dsouza

Microsoft Answers Support Engineer
Visit our
Microsoft answers Feedback Forum and tell us what you think.

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You can learn more on this topic (and add your question to get confirmation) in the Microsoft Windows work discussion group at:http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.works.win&cat=en_us_9804e2ac-c762-44c9-9c6f-90e45f32d772&lang=en&cr=us.

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I don't know if it's okay (I was expecting a lot more messages about that if it was a general problem), but if it is he explains things.  I suggest that you go to the Forum of discussion above and see what you can find other users of the program that should also meet the problem.  They may even have an answer that we have not seen here.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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