Cannot print from visited sites

Can someone please help as emergency. I am retired and not known on my laptop. For some reason, I am unable to print anything visited Web sites. (not am able to print my energy bill). I've never had this problem before. When I try to print and press OK, the next box happens every time and I have no idea how to fix this.

script error

An error has occurred in the script on this page

Line 2107

1 tank

unspecified error

Code 0

URL res://ieframe.dll/preview.js

Do you want to continue running scripts on this page

Yes No

Thanks in advance

John G

Hi John,.

The 32-bit version of Internet Explorer should have no problem to use the Macromedia Flash software (this is normally a problem with IE 64 bit).  To check, try the following.

Launch the 32-bit version of Internet Explorer, then click on the link below - it should invite you to install the plugin, ActiveX for Flash - Once installed, restart the browser.

Adobe Flash

When the computer reboots, a good way to check if the Flash plugin is installed correctly on THE 32-bit is to try to play a video Youtube.

Kind regards

DP - K

Tags: Notebooks

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