OfficeJet Pro 8600 Plus can print Word documents, but cannot print from web sites

Similar Questions

• my hp officejet pro 8600 won't print from my ipad.

  my hp officejet pro 8600 won't print from my ipad. ?

  Hello

  Yes.  Try following the instructions here http://support.hp.com/us-en/document/c02623193
  If this does not help, let me know and I'll see what I can do.

• OfficeJet Pro 8600 Plus: HP Officejet Pro 8600 Plus - Can no longer print with my Mac

  I have been using a printer HP Officejet Pro 8600 Plus via my MacBook Pro (OS X Yosemite version 10.10.4) for about two years with no problems until recently.  Since a few days ago, I'm more able to print wireless, despite the fact that the printer is connected to the network.  Interestingly, the print queue reflects the print job completed, but pages do not print.  In my attempts to solve the problem, I have (i) restore factory settings and re-written information of network required on the printer; (ii) disconnected the printer and waited five minutes;  (iii) unplugged and reset the router. (iv) deleted and reinstalled the software and drivers printer on my laptop.  My laptop is in communication with the printer as evidenced by my ability to scan using HP Scan wireless, but I'm unable to print the document once it is scanned.  Finally, I am able to print the network settings Page in the menu of the printer, but not the printer web page... I get an error message saying 'the printer is busy. Try again later.  Any ideas to fix this frustrating problem would be greatly appreciated.  I apologize if my descriptions are not technically accurate because I am a novice when it comes to computers and networks.  Thanks a lot for your help.

  Thank you for your response and suggestions. I really appreciate it.  You beat me to the punch... only a few hours ago, I was able to get the printer working again... but I forgot to update my post.  As you recommended, I have reset the printing system, downloaded a new driver... hpprinterdriver3.1.dmg... added a new printer... restart the printer, my router and my laptop... and the printer from work once again from my Mac.  Yet once again, I appreciate your efforts... Bravo.

• OfficeJet Pro 8600 Plus exemplary prints with black streaks

  I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

  How can I solve this problem?

  @Imagehappy, you have the more than 8600 or a different version of the 8600?

  The reason for the question is because I want to give you a link to update the firmware.

  Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

  I really appreciate it!

  Thank you!

• HP Officejet Pro 8600 Plus - Duplex printing problem

  I use a printer Officejet Pro 8600 Plus (what is the best printer I've ever had, apart from this problem!).  I use it with Windows 8.1.

  He struggles for more than a few pages print using duplex.  The problem seems to get worse when I print a pdf file.  It starts to print very well and made a few pages, but then I get this message "error on HP Officejet Pro 8600.  "Could not print * name * folder.  It appears on the computer not the printer.

  Any suggestions?

  Thank you

  Hey there @operationorphan

  I just wanted to add my own suggestions here for the issue of two-sided printing that you had with your Officejet 8600.

  You can try to update the firmware: get the latest Firmware and updates

  If this does not help, try to uninstall the printer software , reboot the PC and reinstall the printer. This should dissipate all software problems.

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  See you soon

• HP Officejet Pro 8600 Plus "unspecified printer problem.

  I've just set up my HP Officejet Pro 8600 Plus e-all-in-one.  The establishment seemed fine, but when I go to the tab "devices" to "HP" connected there a sign yellow and says that I have a problem with my printer.  When I click on the symbol of the performance, the box says that "a non specifiedproblem has been reported." Please check your printer. ' When I check the printer control panel, there is no reported problem.  The machine seems to print OK, but I want to clarify this error that appears.  Any ideas?

  Also, I've done the restart and sign-off/sign-in stuff, so we can move on to the second order troubleshooting.  Thank you.

  Welcome to the HP support community!

  This error has been reported several times here on the Forum and still no resolution of HP.

  I have the same printer and the same error is reported.  While inconvenient, feel free to ignore it!  :-)

  WyreNut

• OfficeJet Pro 8600 Plus: can not get the printer to function after installing new wireless router

  I recently changed routers from D-Link to a Netgear R6400.  I could get my desk, the laptop and the i - Pad to connect to the new network, but not my HP Officejet Pro 8600 more.  When I try to change the IP address, which is what I think I do, the screen indicates "this feature has been locked by your system administrator or the one who put up the system."  I'm the only one using this printer and I put in place originally, but I do not remember 'locking' anything.  Will you please tell me how to solve this problem, so I can use the printer again.

  Hello

  Thank you for using the HP forum.

  A suggestion that we recommend is to uninstall and reinstall the software FULL of features.

  Alternatively, you can try the doctor print and Scan?

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• OfficeJet Pro 8600 Plus duplex printing does not

  I am on Mac OSX leopard (10.5.8) and just purchased the officejet pro 8600.  Everything seems to work fine except that I can't understand how to print on both sides.  The option is not allowed in the layout

  

  I checked the settings of the printer and you don't see anything to indicate how to enable the duplex printing option.

  Thanks in advance for the help.

  Hello

  Please follow the steps below to configure the automatic duplex print driver:

  1. check that duplex printing accessory has been installed correctly. To check this open system preferences and go to Print & Fax. Open the print to your printer queue. Click Printer Setup and in the tab menu choose driver. Make sure that the box next to HP printing accessory (duplexer) sides.

  2. on the file menu, select print. The print window is displayed.
  NOTE: The print window might be minimized. Click the blue triangle next to the printer name to see all available parameters.

  3. in the print window expanded you will find next to Copies the checkbox for duplex. Select the check box.
  NOTE: If the check box does not appear in the specific application print dialog box, skip this step.

  4. to select the connection type click the selection box below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  5. Select the menu drop down.

  6. set the duplex option as binding edge Long (Portrait) or binding Long Edge (landscape).

  You can save the settings for later use by clicking preset > save current settings as preset.

  Please let me know of any problems,

  Shlomi

• Lack the HP (Officejet Pro 8600 Plus) utility. no need to reinstall - cannot uninstall the printer software

  I had to wipe my iMac and resinstall IOS Mavericks (10.9.5).  Printer (Officejet Pro 8600, 9N11g) works, but won't scan (double-clicking icon in "original item cannot be found") and the HP utility on dock icon is absent, replaced by a "?."  I found instructions to uninstall the printer software so I can reinstall... but there is no longer any HP or "Uninstalling HP's" on my Mac HD folder.  Not there at - it a HP folder in the library/printers folders.  Research Spotlight shows no HP or Hewlett-Packard folder on my hard drive.

  I downloaded a 'HPPPrinterDrivers3.0.dmg' and ' HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg, "which I'm hoping will contain updated software/drivers to reinstall the printer and I hope as the HP utility so I can resume the scan function, but I can't understand how to remove the current printing software, and I don't know if those are the files migrate to use.  I understand just remove the printer will not be enough.

  Can someone provide step by step instructions how uninstall the software and installation (since I don't know if I have the correct dmg files)?  Thank you.

  Hello

  First I offers to repair disk permissions, and then try to reinstall the HP software.

  Follow the steps below to repair disk permissions:

  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log shows when the process was completed.

  Once you are finished, run the HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg and follow the instructions on the screen, be sure to select the option of Scanning HP when installing to get all the features of the software.

  Please, try the above steps and let me know the results,
  Shlomi

• HP Officejet Pro 8600: HP Officejet Pro 8600 does not print from Tray1 or tray2 after hardcoding IP

  Hello

  We recently pre-programmed IP address for this printer and it has now 2 questions:

  1. it will not print from the default tray which is tray 2 (says it's out of paper) that is not

  2. in printing on tray by default, he's trying to print from the Tray1 which is the plateau of the envelope

  It worked fine for 2 years until this IP address change.

  Here's my device settings, who has always worked before the change of IP address:

  

  Thank you
  PAM

  Hi @RDVNA and welcome to the Forums of HP!

  I see that you are having problems of selection of bac. I would like to help!

  I have a few steps to get started:

  I would recommend starting with a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I suggest also download and run the HP print and Scan Doctor.

  Good luck and please let me know the results of your troubleshooting operations.

• OfficeJet Pro 8600 N911a: Can print / copy in colour, but not black

  Last night, tried to make a copy of the Officejet directly black and got a page of black streaks almost completely dark.  Tried to copy the same document in color and got a nice copy.

  Today, I tried scanning a document from hp on my computer software.  Got the same streaks.  Scanned in color and got a good clear scan.

  It may be dirt on the glass which would affect color and black too, right?

  Grayscale printing is fine.

  How can I solve the problem?

  No worries on forget everything shuts off and turns back on.

  I saw the power of the printer and the new solve a lot of problems, but it's the first time I've seen do so solve the problem with black streaks.

  One thing that I would check if it happens again is to make sure that the printer is plugged directly into a wall outlet, not a surge protector. Copy and scan functions can behave a bit strange if the printer does not have enough power.

  I'm glad that you all fixed. If you need anything else please let me know, otherwise have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP OfficeJet Pro 8600: HP OfficeJet Pro 8600, connected to the local network but does not print a printer on the same LAN

  HP OfficeJet Pro 8600, connected to the local network but cannot print printer on the same local network.

  Work tried fixing it but all attempts fail.

  Firewall disabled.

  Printer recognizes the router's LAN.

  Was also pointed out that the port does not communicate, can not remove it; Cannot add another...

  Printer does not print.

  How can I fix?

  Hi @AnnisMonadjem,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  When you say 'LAN', are you referring to the network or you try to share the printer on the network?

  How is the printer connected? (Ethernet/WiFi)

  If you have noticed that the port is causing problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  HP has several Officejet Pro 8600 series.

  What is the name and the product number of your printer? How can I find my model number or product number?

  • Update the firmware of the printer.
  • Don't hide the SSID (network name).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
  • You have a double router broadband? Make sure that the two groups were not the same network name.

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  To assign the static IP address, use the following steps as a guide.

  • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
  • Type the IP address in the browser to bring up the SAP.
  • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  • Select Manual IP.
  • Enter your IP address manual (192.168.0.232)
  • Enter 255.255.255.0 for the subnet mask, except if it is different.
  • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  • Click on apply.
  • Restart the router, the printer and the computer.
  • Test printing and scanning.

  If the problem persists, download and run this patch rollup: resolving printing issues in Windows 7 and Windows Server 2008 R2

  • Try printing and scanning.

  In addition, if you are still having problems try the steps in this guide, HP printers - "offline" Status Message printer (Windows 7).

  Continue on, if the problem persists.

  Important!   Delete the temporary files and folders by using the disk cleanup utility

  1. Open the disk cleanup utility:

• E-mail print Officejet Pro 8600 Plus

  I can't print from email, I can print PDFS and all documents in word or excel, but not email.  I reinstall the software and the same thing happens.  All of the suggestions. Officejet Pro 8600 Plus with Windows 7 using.

  How to access your e-mail?

  * Do you connect to a service of e-mail via a web browser?

  * Or you are using a client such as MS Outlook e-mail software?

  If you log on to an e-mail via a web browser client, then you do in Internet Explorer?  Have you tried multiple browsers to ensure that the problem does not follow?

  I would also try another driver, such as the driver of c 990, to see if it is a driver compatibility problem.  For more information about how to use another driver, see thread of Shane_R found here.  I hope this helps.

• HP Officejet Pro 8600 Plus: HP Officejet Pro 8600 Plus printer-

  HP Officejet Pro 8600 Plus printer-

  Tried to copy both sides of a vehicle using ADF permit; paper too small (stupid user!); he copied the first side successfully. Now, I can't find the input document! How can I remove paper (which I can't find) which was too small for the auto feed?  It is not in the duplex unit, either.

  Hi @Dick_27,

  Welcome to the HP Forums!

  I appreciate that you try to remove the paper in your printer more HP Officejet 8600. I'm sorry to hear that, but happy to help!

  Please have a look through this guide, A display of the "Paper jam" error on the HP Officejet Pro 8600 e-all-in-one printer series.

  As well as this guide. The ADF (ADF) documents didn't pick up paper.

  I hope that these guides are useful and have a nice day!

• Connected HP OfficeJet Pro 8600 Plus status reads "problem with printer."

  I could just ePrint on an OfficeJet Pro 8600 Plus replacement and them have not used for printing yet. I was in the devices page to manage the settings and change an address for one of my devices. The newly added column 8600 State reads 'Online', but also 'problem with printer '. Instructions I was referring to the display panel of the unit for Outlook2003 on the given problem. A check of the display surface showed no information, just a typical home screen. I checked through the display print and found no problems-all functionality is enabled and fully functioning. I checked then the functions of printer in the window 'Printers and devices' of all computers (all running Windows 7 Professional) on the office network. The 8600 are active and full functionality works correctly between the printer and all the computers.

  I then close the printer 8600, left for several minutes, and then lit it back and reconnected. The State says 'Problem with printer' remains in the device window HP.

  I am at a loss as to what this supposed problem can be and don't know what should be a next step. Does anyone have any advice or information that could help in this situation? It would be appreciated. Thanks in advance to those who could help

  HP support responded to my question by e-mail. I was told that the message 'Problem with the printer' is due to a bug in their system. Also said that as long as the status column indicates the printer is "Online" and everything else is fnctioning correctly, don't worry about this.

  I consider that a resolution of the post!