OfficeJet Pro L7555: Cannot print from a web site, print Word document

Similar Questions

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• HP officejet pro 8600 - cannot print from my macbook pro

  We just bought a new HP officejet pro 8600 but for some reason, we cannot get my macbook pro to print on it. My mac says it is connected to it. It is listed in the printer only and all the settings look fine, but when I send a document to the printer, it will not be printed. He did print the first day we had (a week ago) but it stopped and we cannot figure out what to do. My daughter's PC will be printed, as well as the pc of my husband. It is the first time that I had problems printing to a hp from my mac. Any thoughts?

  I had my Officejet Pro 8600 about six months.  Recently, I had the same problem.  It continues to print from my Windows computers but not the Mac.   Labour goes into the impression that it is place on a wedge.  I tried many fixes, including the removal of the printer and reinstall.  Usually removing and reinstalling it will fix for a while, but now, even that does not work.  In my view, that the permanent solution is to buy another printer.

• HP officejet pro 6830: cannot print in color from my mac (iphoto) to my HP officejet 6830

  my mac does not seem with the option when I select print

  Hello @themaruffs,

  Welcome to the Forums of HP Support!

  I understand that you are not able to print in color from your computer Mac OS X 10.6 to your HP Officejet Pro 6830 e-all-in-one printer. Unfortunately, due to the age of your computer Mac your new HP Officejet printer is supported only on the Mac OS X 10.7, 10.8 of Mac OS X, Mac OS X 10.9 and the latest systems of Mac OS X 10.10 operating. Actually there is no HP full feature software downloadable and the driver for this model of printer for the Mac OS X 10.6 Operating System. Therefore, you must use a generic driver to Apple for a printing capability. This generic driver must be the reason why you did not print color options.

  To prove that your hardware is working properly please can I print you a standalone print quality Diagnostic Report:

  1 load plain white paper on the tray.

  2. on the printer Panel, drag the screen to scroll to installationand then tap the Setup icon (). Displays the Setup menu

  3. slide the screen to scroll to reports, and then touch reports.

  4. press on the report on print quality. The printer prints the report.

  

  If this report print with colors: Problem of compatibility on your computer Mac OS X 10.6 is the pilot of your printing problem. Unfortunately, the only option would be to install and use your printer on a supported operating system

  If this report is printed in black and white only: You encounter a hardware problem. Please click here to solve print quality problems.

  Please reply to this message with the result of your print quality diagnostic report. I look forward to hear from you!

• OfficeJet Pro K8600: Officejet Pro k8600 - cannot print

  Without warning, my printer does not print. It captures no paper. Error Msgs alternate between paper jam and load paper. I checked carefully for a paper jam and to blow off the dust, compressed air system. I tried online support - no help. Could not find a phone number to call and does not repair in my area centers. Any suggestions?

  Hello @Grammy72,

  Welcome to the Forums of HP Support!

  I understand that you are having problems of paper when you try to print from your computer Windows 8.1 for your HP Officejet Pro K8600 printer. Please include in your message that you have already done all the troubleshooting steps that are available on our Web site.

  At this point, please can I you look at the two support documents. Be sure just to what action has been forgotten.

  • "Out of paper" Message
  • Message "paper jam".

  If all the steps have been completed without result, I would recommend reaching out to the Technical Support queue by phone to explore the additional hardware options.

  HP Technical Support can be reached at the: 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  I wish you good luck going forward with this!

• HP Officejet Pro 8610e: cannot print documents I scanned and saved as pdf files

  All of a sudden I cannot print I scanned and saved as pdf files.  I get a message indicating that the printer is "Impossible to convert the PostScript file.  Don't know how to handle, but I have to be able to print the docs I'm scanning and saving in pdf format.  Can someone help me?

  Thank you

  GTR

  Hi @GTR3,

  Welcome to the Forum from HP Support.

  I see that you are unable to print the PDF scanned documents with your HP Officejet Pro 8610 e-all-in-one printer. I would like to help.

  You are able to print any other format PDF on the Mac, or the question is just limited to your scanned PDF files? Whether the soft friendly PDF work with - Adobe Reader or Foxit Reader?

  In the meantime, I recommend you try the following steps:

  • Uninstall your printer - click here for instructions.
  • Fix permissions of the disc on your Mac - click here for instructions.
  • Once you have finished running the utility above, restart your computer.
  • Finally, click here to reinstall your printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• OfficeJet Pro 6835: Cannot print in black

  On printer 6835, no cartridegs are empty, but cannot print in black.

  Hi @Bill113,

  Welcome to the Forums of HP Support!
   
  I see that you are having print quality problems with your printer HP Officejet Pro 6835. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  I understand the frustration you feel. Looks like the black ink cartridge is dirty, faulty or printhead is clogged.

  Please follow the steps in this guide:

  • Color or black cartridge isn't printing
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  If you have completed all the above steps and your product still has a problem, service the product.
  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• OfficeJet Pro 6978: cannot print graphics color with OfficeJet Pro 6978

  I just bought an OfficeJet Pro 6978 and tried to print a document that has a blue logo in it. The logo is a drawing created in Photoshop blue and appears blue in my Word document. In the document, there's also a guy in blue and guy in black.

  Blue guy and the kind of fine print black - but the logo, which is supposed to print prints blue, black. I tried to change the color of the ink in the printer properties, but the only option I have is to enable or disable the gray levels. It is set to off.

  All Word settings are set for this logo to be blue.

  Help! I use this printer in my company and that the document seems really stupid with the logo in black.

  Thank you!

  I thought about it: I had been using a .tiff chart. Changing to a .png and modifying the color in Word seem to do.

• Printers HP Officejet Pro 8600: cannot print the PDF for HP Officejet Pro 8600 Premium

  I can't print pdf files. I can print Word and Excel documents. The printer worked fine on my old computer, it's a new laptop from Dell. I installed the wireless printer and had this problem. I then uninstalled all the hp print files and reinstalled like a printer cable and still it won't print pdf even if it will print documents of type word. Thank you for your help.

  Hey @scienceisfun,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that you have some problems with PDFs of your 10 Windows PC printing to your Officejet 8600 Premium e-all-in-one printer. I can help you with that, but as the printer prints other programs on the same computer, this means that the problem is related to your PDF software. I suggest you uninstall your PDF Viewer and install again. If you are not able to print PDF files after reinstalling the software, then the next step would be to contact the company that wrote the software PDF to decide the issue.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 8610: Cannot print from the HP ePrint app on the Internet

  Hello

  I try to print using the HP eprint on my Android mobile application. I am able to print using the WiFi on my phone but when on the go, the app will not find the printer. The eprint service works correctly since I can print when sending an email to my address of email eprint even when I travel but the application won't work when the printer of the Internet access. The printer is connected to a cable modem, wireless. Is there a way to print through the Internet using the HP ePrint app?

  Thanks in advance

  Well after I asked a few friends with iPhones and Android devices to print over the Internet using the application, I noticed that everyone could.

  So, initially, I reset the printer to the factory setting and reconfigured it. It has resolved all the issues I've had both with built in the application to manage as well as my phone. Now I can normally use the HP ePrint app on the internet and printing.

  As a side note, I downloaded an update of the firmware to the printer and most probably caused problems, but, as says the resolved all factory reset.

  See you soon

• OfficeJet Pro 8610: Cannot print from automatic feeding

  I have loaded the paper at the top of the page auto feed tray to print but the printer has not used this document.  He used the paper in the lower tray.  The printer use the ADF top of the page for printing?

  The ADF is used for input only. That is to say. Scan or copy

• OfficeJet Pro 8610: Cannot scan from the document feeder

  I'm unable to scan a document using the ADF.  This has never been a problem until I recently updated my OS from Windows 7 to WIndows 10.  Nothing I found online seems to solve my particular problem.  My printer is connected to my Lenovo ThinkPad W520 computer by USB, this is what I've learned so far:

  I can print without problem.

  I can copy a document from the Board without any problems.

  I am able to copy a document using the charger, so the charger seems to be working.

  I am able to scan a document from the tray, then the scan function also seems to work.

  I checked the updates and the printer indicates that the firmware and software are up-to-date.

  What can I do to once again allow me to scan a document from the document feeder?  Your help would be much appreciated.

  Yes, under "Source", I got "Use Document Feeder so burdened" and I got the beep signaling that the document is loaded in the feeder.  So, it wasn't the problem, but I do it thanks for trying to help out.

  Fortunately, I finally found a solution, although it took a job.  I have reset the printer to its defaults, uninstalled the printer (and its drivers) from my computer, downloaded the latest HP drivers (even if the printer had stated that he was "aware" before all this effort) and reinstalled the printer from scratch.  A lot of work, but the printer works now as it did before my upgrade to Windows 10.

  While I'm not a "techie" and do not really understand why things work the way they do, I hope that my efforts may provide ideas for others who may have similar problems after upgrading to Windows 10.

• HP officejet pro 8600 - cannot print envelopes monarch

  I can't print envelopes Monarch size.  I tried MS Word and Pages (and Contacts).  The error message suggests that I have the wrong size paper in the paper tray.

  PS. I'm working on a Mac

  Hi AnnMckeown,

  Thanks for the information.  I would like you to try a generic driver to see if we get a different result.  Please see the procedure to do this below.  Make sure you use the driver printer deskjet 9800, because it supports the Monarch envelopes and can solve the problem.

  To assign other printer drivers in OS X 10.8:

  1. Open system preferences.
  2. Click Print and Scan.
  3. Click on the + sign below the list of printers.
  4. Select the printer in the list.
  5. Click on the dropdown next to the use.
  6. Choose Select printer software... from the list.
  7. A window titled printer software.  It is the window where you select the other pilot.
  8. Choose the replacement driver just for you-deskjet 9800
  9. Click Add
  10. Click ok

  Once you add the driver, try to print envelopes with her. Be sure to select the 9800 as the driver to use for printing.

  I hope this helps!

• OfficeJet Pro 8600: cannot print - nightmare of Windows 8?

  I can't be able to print from Microsoft Word or Adobe PDF, 2013. If I press print, it looks like it will work - I get no error message - then nothing comes out of the printer, and nothing is added to the queue printing.

  Connect network cable. The printer works for colleagues and even for me, if I use email to print option! What would you suggest? He made both copies. We can not connect WiFi

  I can only assume it's something to do with Windows 8. When I was with Windows 7, it was fine.

  Thank you very much for your help and for your time

• HP Officejet Pro 8600 Plus - printing of Documents for glass copy and charger slowly

  We bought this printer a few months back, and everything was working great. Yesterday afternoon, the COPY works, the high plateau of the loader page or the scanning tray, from work extremely slow. If I put a document on the glass and do a preview, it shows the preview a few seconds. The question arises when you print the copied document. He made several noises and, a minute later, finally then prints it. If I have something to print from my computer (connected with USB) it prints quickly. Even on the internet with my phone. I tried to change the normal paper but also the project and best, without change. Help, please. :/

  Rich1,

  Thanks for your reply. I plugged directly into the wall after reading about it, some problems of fixing on the forums. He has nothing. I finally got annoyed when the problems started affected the printer completely. Three different people take off open back the front, looked on all the rolls and nothing found. I tried to check the ink cartridges to ensure that they have been inserted correctly. As I put my head down on the desk of boredom, I saw... A whole piece of the book all the way inside the printer behind the control panel. He managed to crumble by preventing sliding back properly and through the printer ink cartridges. I asked 2 people to come and look and see if they could find the same paper. No luck, lol. I showed them exactly where and they both were surprised that the size of the paper, and that they could not find. in any case, removed the paper... it's fixed! Thanks for the support! God bless you!