HP MFP M225: cannot print from my computer while receiving a fax

We cannot print from our jobs while receiving a fax.  Just had a big fax that took 20 minutes to come through, our work was at a standstill because of this.  Have had other multifunction machines that we could print or copy when you receive faxes.  Is there a setting somewhere that I'm missing?

Hi @spd9602,

Thank you for visiting the Forums from the HP Support! I understand you want to be able to use your HP LaserJet Pro colour M225 while she receives a fax.

There is no setting or feature that you are missing. When a Fax is coming through, you cannot use the other features of the LaserJet printer.

Even if you print a document, you would be unable to receive a fax or make a copy.

One alternative may be scanning and sending larger documents then the LJ is not supported by a function for so long.

I hope this helps!

Tags: HP Printers

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