Cannot print in black and white when the yellow ink cartridge is low on ink

Someone please tell me that the guy I talked to customer service is a fool and there is a way to print black and white, once your color cartridge runs out of ink.

If this isn't the case, it's the cheapest clamp, all the money that I've ever heard of.  Someone please tell me they did sink that low.

Printers that have individual ink cartridges (separate magenta, yellow and cyan) must have all the colors, mounted so as to ensure that the printhead to dry out and is not damaged. Some printers who have integrated print heads (that just take the 2 black and tricolor cartridges) have the ability to print in what is known as a reserve mode. That is where we remove the empty cartridge and is able to print a test page to determine if the printer can operate in reserve mode until a replacement can be purchased. The reason for the cartridges to install, is that the printer uses ink for other purposes in addition to printing. It is also used to maintain the printer. Here is a link to learn more about this topic. He will also discuss the topic of the reserve mode as well.

Tags: HP Printers

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