Cannot print on hp6500 wireless printer, documents are in the queue but does not print

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  1 when was the last time you were able to print using Windows Photo Gallery?
  2. did you of recent changes on the computer?

  Method 1

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  I suggest that you check if the Windows Photo Gallery is set as default program for opening images on the computer.

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  1. click on Start, type msconfig in the search box and press ENTER.
  2. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
  3. on the general tab, click the Normal startup option, and then click OK.
  4. When you are prompted to restart the computer, click restart.

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  Halima S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  1 can get you a preview of the page you print completely?

  2. What is the brand and model of the printer?

   

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