Cannot print using network printer on Windows 7.

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• OfficeJet 4635 - cannot print in Windows 8

  I installed the OfficeJet 4635 successfully on my Windows 7 and XP machines by using the wireless network.  I installed on my Windows 8 machine using the full features of hp.com driver, can see the printer but cannot print.  I ran the print and Scan Doctor whenever the error that the driver must be uninstalled and reinstalled.  I finished this process 3 times now.   What else should I try (in addition to resume the printer?)

  Hi RPG_78,

  Welcome to the HP Forums!

  I understand that you can not print in Windows 8.

  I suggest a different manual uninstall. Then use our printer HP install wizard for Windows for a re - install.

  Hope this helps, thank you for posting.

• Cannot print with Windows 7 and Photosmart 7350

  Hello. Recently, I converted my laptop to Windows 7 Home Premium OS. I have no problem printing to work with this computer of our HP LaserJet but when I enter the problem starts. I have a wireless home network with my Photosmart 7350 connected to my desktop computer that is still running XP. The wizard sees the printer and adds but cannot print a test page. He says that it is waiting, then the print job disappears. I downloaded the Vista driver for the printer. When I run the troubleshooter, it cannot determine the problem. No surprise as convenience stores rarely did help. I got around the problem by sending documents to the desktop so far and then print it from there, but it gets old. Any ideas?

  Please install the printer on Windows 7 by using the following steps:

  http://support.HP.com/us-en/document/c01796821

• HP 6500 E709n cannot print from Windows 7 wireless

  I have 3 computers on my office network at home and a HP 6500 E709n with a wireless connection to the router. The printer does everything it's supposed to the XP machine. On the 2 computers running Windows 7, the printer will scan and fax but not print.

  When I used the USB cable to connect the printer to a Windows 7 computer, the functions worked well. So, apparently, is not just a matter of having the right driver (and I now reinstalled Windows 7 driver twice after my hard disk cleanup at best). I've checked absolutely everything, and all the recognitions seems to work going both ways. But whenever I try to send a document to the printer to Windows 7, it just sits in the queue.

  Other users have this problem? Is that what someone has solved? Thank you.

  Run this utility from the Win7 machines: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

• Cannot print in windows 7 Home premium 64-bit

  I have a new PC with Win 7. I can't print from MS 13 office (Outlook, Word, etc.) 11 Explorer IE, Chrome, etc. The printer is communicating with the PC, I can scan a document to your computer. I reinstalled the HP printer driver for my Photosmart 6380 and I was able to print a test page for the HP software, but I can't print a test page for the printer configuration in windows. I see on the Microsoft forums that it might be a compatibility problem; I can't find a compatibility setting in one of the printer config options (properties, properties of the printer, etc.) Suggestions?

  Hi William,.

  I understand that you cannot print using Microsoft office, Internet Explorer and Chrome.

  Basically, you cannot print anything.

  This problem may be caused for the following reasons:

  • Drivers are corrupt.
  • Problem of the printer.
  • Conflict of third-party application.

  I checked the compatibility of the printer, it is compatible with Windows 7.

  1. Since when are you facing this problem?
  2. You recently made any changes to the computer?
  3. How the printer is connected to the computer? (With or without wire)
  4. What happens when you try to print?

  Please follow the methods and check them off below if it helps:

  Method 1: Clean boot

  Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How to perform a clean boot in Windows
   
  http://support.Microsoft.com/kb/929135
   
  Note: After troubleshooting, consult this section «How to reset the computer to start normally after a boot minimum troubleshooting»

  Method 2: Uninstall the printer and reinstall

  Please uninstall the printer, and all applications of the printer and scanner in Control Panel.

  Reinstall the printer:

  Please visit the printer manufacturer website and download the drivers based on the architecture of the computer (32/64-bit):

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3560280

  Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

• Cannot print from Windows Photo Gallery, my new printer HP OfficeJet 6600

  I have a new range of printers hp officejet 6600 and you cannot print the photo in Windows Photo Gallery.  Called HP and they said that the computer does not recognize the printer.   Had a HP technical support to install this printer as I didn't have the right drivers.

  Thank you

  Caroline

  While you need? A pilot? Take you him to HP.
  http://WWW8.HP.com/us/en/support-drivers.html

  These are the support for all your windows 'Live' issues forums.

  If this it Windows Live Photo Gallery, you can get help here.

  Windows Live Photo Gallery
  http://answers.Microsoft.com/en-us/windowslive/Forum/Gallery

• Error this application cannot send to other devices right now, cannot print in Windows 8

  Original title: cannot print photos in window 8

  When I try to print a photo I get the message "this app can send to other devices right now. If I insert the photos in my print shop program, they will print, so there doesn't seem to be a printer problem.

  I discovered I didn't need to go to the charms, devices and then print, that there is no option to do so. All what I have to do is right-click on the thumbnail of the image I want to print and choose print. Easy as that. Why I not see than before.

• Error no paper cannot print in Windows Vista

  Original title: defective printer?

  While trying to print a page from the internet, my printer pulls just the paper through without printing. Then, say there is no paper, any suggestions as to what the problem could be please.

  Hello

  1. When was the last time that the printer worked very well?

  2. What is the brand and model of the printer?

  3 did you a recent software or changes to the material on the computer?

  I suggest you to run the FIXI from the link below and check if it helps. You can also try other troubleshooting procedures and check.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  You can also view the printer user's manual and try to print a test page and see if it helps.

  Hope this helps and keep us posted.

• HP Officejet 5740: Cannot print from Windows 10

  Since the upgrade to Win10 I can no longer connect and print from my Officejet 5740. Other machines / devices in the House (not Win10) can print very well. The printer always showed "offline". I tried to remove and re-add them, but it doesn't give me the 'DIRECT' option - I can get into my router wireless WPS PIN (by the other responses on this forum), but it says it cannot connect.

  Any other suggestions?

  Thank you

  Hello

  Nothing wrong with your printer, please DO NOT touch to him. To repair your computer, please download the software package and the following driver and install on your machine Windows 10:

  http://ftp.HP.com/pub/softlib/software12/COL55955/MP-134701-2/OJ5740_117.exe

  Kind regards.

• HP Envy 4500: HP Envy 4500 cannot print in Windows 7

  I bought a new HP ENVY 4500 printer a few days ago and I am having the problem of can't even print a test page from Windows 7 Printer Device Properties with an error message of "Page of Test failed print" and followed the printing result advocatus of "Troubleshooting couldn't identify the problem. I tried on the two USB connection and wireless WiFi with the same error occurred.

  I had tried several times to uninstalled and reinstalled the printer c/o original CD drivers and downloaded from the HP Web site with no lucks!

  Tried the other method included:
  1 HP Installation Wizard: installation is complete but same error unable to print test page
  2 HP Print and Scan Doctor: everything is ok and printed a page.
  3 borrowed the Notebook runs a friend Windows 8.1 and test page printed ok with USB and WiFi connection.

  It seems can be problem of 4500 want a Windows 7 compatibility? as the test of Windows 8 portable printed page!

  An urgent need for help and the only reason to buy this HP Envy 4500 printer because of my old Canon MG2170 broke up with paper serious supply problem, however this new 4500 want impossible even to print a "single page" after struggling for several days!

  I contacted HP support Office and they advised me to contact Microsoft Support to help Windows 7, but the MS support asked me to register for option of premium services for advanced level technical support? I'm helpless and confused in a round and round with a newly purchased HP printer support advice?

  I'm very much appreciate anyone could have the right solution to offer help and thank you very much!

  Best regards.

  Hi kcoh193,

  I'm really happy to learn that the printer works fine now. Thanks for letting me know.

  It was very probably administrator rights on the computer, since you had to go around adding to full access to the temp folder. When logged on with administrator rights, you shouldn't do this step.

  The network port in a home environment with a router, usually is TCP/IP.

  Have a wonderful day!

• HP 2840 AiO cannot print in Windows 8.1

  I just got a new Asus laptop. It came with Windows 8 and I made a clean start 8.1.  When I do a search for printers, he finds the HP 2840 on the right IP port and installs the driver.  But when I try to print a page, it appears an immediate message that the printed test page fails. the convenience store is not something he can solve.  I tried to uninstall, reinstall the printers, I plugged in via USB and cable network. Exactly the same results.  I can't print from a desktop app is.  Nothing works. I'm pretty good in tech stuff, but I'm stumped on this one.  I need help please.

  You can access the EWS?

• cannot print email windows live mail

  Hello, I have a printer HP Photosmart 5520 (all-in-one), I can't print emails in my mailbox in the Windows Live Mail program, when I have a document on my computer to a card and I print I get a full copy, when I print by axample on my e-mail account an email from a company with an offer I only get the fingerprints of the Internet, the www. or email address but not the text. Can someone help me please?

  Hi corrieS,.

  Welcome to the HP Forums!

  I'm sorry to hear that you can't print emails in Windows Live Mail, on your HP Photosmart 5520, but I'm happy to help you with this printing problem!

  To get help, I'll have to know the following:

  1. If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  2. If the printer is connected, wireless, or USB.
  3. If you can print from another program.

  If you are using Windows, please try our HP print and Scan Doctorand let me know what happens!

  I hope hear from you soon!

• Cannot print in windows xp limited account

  I have a HP Deskjet 1000 J110 connected to a Windows XP sp3 via USB device. The printer will not print when using a limited account. The HP printer Assistant does not appear to be any communication problem with the printer; He is able to show ink levels, device information and clean the printer when running under a limited account. I tried to print with different programs, including Firefox, notepad ++ and OpenOffice.org. The print queue status changes of 'winding' to 'impression' then 'print '. The event viewer displays an error event ID 6161:

  The document C:\Documents and Settings\Frys\Desktop\test.txt owned by Frys failed to print on printer HP Deskjet 1000 J110 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 2868. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client machine: \\ACER-42041E6643. Win32 error code returned by the print processor: 1150 (0x47e).
  

  I tried the following things

  • Check the physical connections
  • Restart the print spooler
  • Uninstalled drivers form old printers
  • Unplugged printer, driver uninstalled, installed updated, plugin printer driver
  • Printing without paper, lack of paper is not detected
  • Ran HP print and Scan Doctor, fixed an issue with print queue

  The problem is that when printing with a limited account, administrator accounts are able to print.

  The account via the display panel > user accounts and created a new. It is now print again, but I lost all my favorites and other information. Only the files that were saved were Desktop and My Documents.

• When you use network troubleshooting in Windows, get message Windows cannot communicate with primary dns server

  Original Title2: Windows 7 - Internet
   
   
  Original title: can someone help me?
  I use a PC at home with Windows 7.  Whenever the failure at home, I have problems connecting to the Internet. Whenever I try to go on Youtube or another website, I get "Internet Explorer can not display the webpage." Now, my internet and router are configured correctly, then why is what is happening? I ran Diagnostics and got the "Windows cannot communicate with primary DNS server." I tried to reset the TCP/IP settings. It did not work and I did three times! I tried to check the properties of my network when I went to diagnose the problem, he threw some stuff on the property sheets open and close before you reopen the properties. If someone could give a foolproof solution for this annoying internet problem I would really appreciate it. Thank you.

  Hello

  Welcome to the Microsoft community!

  While using the network troubleshooter utility in Windows, you get message that Windows cannot communicate with primary DNS server.

  What is the exact message that you get when you try to check the settings of network domestic?

  I suggest you to change network settings:

  Step 1: change network settings of the router

  a. connect to your router (by typing 192.168.0.1 or 192.168.1.1 in the address bar) and connect. Check your user manual or documentation if you don't know the references of logon.
  b. make sure you are in Setup-> basic configuration category.
  c. scroll down until you see "DHCP Server" - if it is disabled, select 'enable '.
  d. enable DHCP if you want, you can change the number that starts the DHCP IP assigning. (This is optional)
  e. use the DNS servers provided by your ISP. There are many DNS servers out there. It is preferable to use your ISP if possible.
  f. scroll down and click 'Save Settings'.

  Note: The procedure may slightly vary with different routers. You can see the manual or contact ISP for assistance.

  Step 2: change in the computer network settings

  a. click on start and then Control Panel.
  b. go to the networking and sharing Center and then click on change adapter settings.
  c. right-click on connection to the Local network and select Properties.
  d. Select Internet Protocol Version 6, and then click Properties.
  e. Select obtain DNS server automatically an address and press Ok.
  f. Select obtain IP address automatically.
  g. Repeat steps for Internet Protocol version 4 as well.

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• Cannot print mail, windows mail page freezes

  I have windows xp and in my windows mail, I can't print my email more.  When I go to file and print, the page freezes and the only way I can come on this is to go into the Task Manager and close the emial it.

  There are a few things to try. Tests after each of them.

  1: try to compact and repair the database.

  WMUtil
  http://www.oehelp.com/WMUtil/default.aspx

  2: remove the e-mail account. Restart and reinstall.

  3: Download the free version of this tool. First check the updates and then run a full scan.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

• Cannot print from windows live mail - script error

  HP Laserjet 1020

  Windows 7 64 bit

  Windows Live Mail - when I try to print, I get a script error

  Printer driver is updated. Test page prints.

  Prints not Firefox, but works for IE 10 tho?

  Any ideas? Help, please

  I'm sorry you have a printing problem in Windows LIVE mail.

  You may need to clear the CACHE of the browser.

  You can also download an alternative driver that will help. (Shane_R) has a great post on how to download.

  http://h30434.www3.HP.com/T5/printer-all-in-one-software-drivers-e-g-Windows-8/How-to-assign-alternate-print-drivers-in-different-versions/TD-p/1957011

  '"Click the WHITE STAR if you want to say thank YOU" '

  Let me know if it helps.