HP 2840 AiO cannot print in Windows 8.1

I just got a new Asus laptop. It came with Windows 8 and I made a clean start 8.1.  When I do a search for printers, he finds the HP 2840 on the right IP port and installs the driver.  But when I try to print a page, it appears an immediate message that the printed test page fails. the convenience store is not something he can solve.  I tried to uninstall, reinstall the printers, I plugged in via USB and cable network. Exactly the same results.  I can't print from a desktop app is.  Nothing works. I'm pretty good in tech stuff, but I'm stumped on this one.  I need help please.

You can access the EWS?

Tags: HP Printers

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