OfficeJet 4635 - cannot print in Windows 8

I installed the OfficeJet 4635 successfully on my Windows 7 and XP machines by using the wireless network.  I installed on my Windows 8 machine using the full features of hp.com driver, can see the printer but cannot print.  I ran the print and Scan Doctor whenever the error that the driver must be uninstalled and reinstalled.  I finished this process 3 times now.   What else should I try (in addition to resume the printer?)

Hi RPG_78,

Welcome to the HP Forums!

I understand that you can not print in Windows 8.

I suggest a different manual uninstall. Then use our printer HP install wizard for Windows for a re - install.

Hope this helps, thank you for posting.

Tags: HP Printers

Similar Questions

  • HP Officejet 5740: Cannot print from Windows 10

    Since the upgrade to Win10 I can no longer connect and print from my Officejet 5740. Other machines / devices in the House (not Win10) can print very well. The printer always showed "offline". I tried to remove and re-add them, but it doesn't give me the 'DIRECT' option - I can get into my router wireless WPS PIN (by the other responses on this forum), but it says it cannot connect.

    Any other suggestions?

    Thank you

    Hello

    Nothing wrong with your printer, please DO NOT touch to him. To repair your computer, please download the software package and the following driver and install on your machine Windows 10:

    http://ftp.HP.com/pub/softlib/software12/COL55955/MP-134701-2/OJ5740_117.exe

    Kind regards.

  • Cannot print using Windows 7 using HP Deskjet 842C series

    I cannot print from windows 7 using HP Deskjet 842 C series.  Windows and HP said is compatible, it can only print from other applications and not Windows 7.  Any suggestions?

    I cannot print from windows 7 using HP Deskjet 842 C series.  Windows and HP said is compatible, it can only print from other applications and not Windows 7.  Any suggestions?

    In fact - what HP means without out and say what they deem a legacy device (printer) and even if they included a universal driver (Microsoft put in Windows 7) and it should work without doing you anything else - it is perhaps not fully functional as it was in previous operating systems where they (HP) it supported.

    HP in this case is the manufacturer of the equipment and in all related case material - the hardware manufacturer is responsible for the materiel support (drivers, software, etc.)

    You can follow the advice of HP, if you want to:

    But really what they're trying to say is, "your printer is old - buy a new one from us so that we can stay in business."

  • Cannot print from Windows Photo Gallery, my new printer HP OfficeJet 6600

    I have a new range of printers hp officejet 6600 and you cannot print the photo in Windows Photo Gallery.  Called HP and they said that the computer does not recognize the printer.   Had a HP technical support to install this printer as I didn't have the right drivers.

    Thank you

    Caroline

    While you need? A pilot? Take you him to HP.
    http://WWW8.HP.com/us/en/support-drivers.html

    These are the support for all your windows 'Live' issues forums.

    If this it Windows Live Photo Gallery, you can get help here.

    Windows Live Photo Gallery
    http://answers.Microsoft.com/en-us/windowslive/Forum/Gallery

  • OfficeJet 5745: Cannot print after update of Windows 10

    I've updated to Windows 10 and now have problems printing.  Help!  I've done all the troubleshooting, coil status stuff!  I'm used to be able to print from the internet, scanning to my computer or email and print wireless from my phone.  I now can not print anything!  I tried to install Windows updates.  Should what printer I configure default network or regular?  Use the printer pdf microsoft thing?  I am desperate... saved my bank statement online (pdf) to my documents and it would not print the Bank or my documents!  Before this I had problems after that my hard drive crashed and I got a new hard drive.   When my hard drive crashed I was using WINDOWS 10 and everything on the big printer worked; they sent back with new hard drive on windows 8.1 and I had I thought that the upgradew would solve the questions.   I could print and scan but no wireless for my phone on the new HDD in windows 8.1 and upgrade to 10 thought would solve my problems, but now it's worse... Help!

    Hi @savra,

    If your computer is connected to the printer on a wireless network, you do not want to send print jobs to the network printer.

    Here is a support document to help with printer after Windows 10 upgrade problems - after Windows 10 Upgrade, printer problems occur.

    Aside to make sure Windows updates are up to date, there are a few other updates that can help with printing.

    Microsoft has released an update that is supposed to help with wireless printing - Cumulative Update for Windows 10.

    There was also an update for Adobe Flash Player in Internet Explorer and Microsoft Edge who can help get this impression of your bank's site - Update for Adobe Flash Player.

    Please let me know how it goes.

    If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • OfficeJet 5740: Cannot print duplex automatically and can not connect wireless

    So, I recently bought a new laptop for academic purposes. Back in September, I bought the HP Officejet 5740 because it could print wireless and can print double sided also.

    Everything worked perfectly fine when I was using Windows 8. In microsoft office, that I could see the option to print double-sided and had no difficulty, printing or the connection to the wireless printer.

    Then, I upgraded my computer to windows 10. I downloaded the hp driver and tried to add the printer several times and did not get it to connect successfully. Moreover, I see more two-sided printing option. I have the option to print one, or to manually return the documents to make it double sided.

    I downloaded the driver installed the printer and uninstalled the printer a LOT, a LOT of time with nothing doesn't. Please help me. I really only print in powerpoint and word, so it is very important to have this ability.

    For the connectivity problem, I would say the Print and Scan doctor, you can download it from HP to http://www.hp.com/go/tools.

    For the duplex issue make sure the duplex module is selected.  Click on start, devices and printers, click with the right button on the Officejet 5740, select printer, device settings, both installable and set properties automatic duplexing on installed unit, apply, OK.

  • OfficeJet 4630 cannot print from Word 2013

    Hello!

    I bought a printer all-in-one Officejet 4630 a few months ago, and all went well until a few days ago: all of a sudden, I was unable to print Word files (2013), or Notepad files ("the parameter is incorrect" message).

    Printing of PDF files and anything from the Web works fine.

    I did not make any significant changes to my computer or a printer.

    I am running Windows 8.1 on a HP Pavilion laptop.

    I tried to uninstall and reinstall the printer several times.

    I ran printing HP and doctor Scan, and it tells me to reinstall the device software, what I do, without result.

    I checked each forum help on the subject.

    Nothing works.

    Anyone, anywhere, has a solution to this problem?

    Hey @LadySteph12,

    Welcome to the Forums of HP Support!

    I understand that you get the error message "the parameter is incorrect" when you try to print Word and Notepad on your computer Windows 8.1 to your HP Officejet 4630 e-all-in-one printer. I would like to work with you today with the resolution of this problem. At this point, it is not a conflict of driver on your Windows computer.

    Step 1: Uninstall the drivers:

    In order to solve this problem, I will need you to have a nice clean slate to work with. So, I'll have you uninstall the drivers for your printer. To do this properly please follow the steps below.

    1. Open the Start on the computer screen by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
    2. Once your start screen is open, simply type programs and features
    3. Click on programs and features to open it
    4. Once the list of programs fills in the program programs and features, scroll down until you see 4630 Officejet full series or the base driver package and Uninstall it.
    5. Once your bundle of software and the printer driver is deleted, go to the next step.

    Step 2: Delete the Temp folder:

    1. Open your Start screen again by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
    2. Under your start screen, type run. Click Run to open it.
    3. In the run box, type %temp% , and then click OK
    4. In the Temp folder, select Ctrl + A at the same time on your keyboard to select everything in the folder. Select "delete" on your keyboard. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
    5. Once your temporary files are deleted, close the Temp folder.
    6. On your desktop, right-click on the recycling bin and left, click "empty recycle bin"

    Step 3: Reinstall the drivers:

    1. Please select the following link to download the appropriate drivers for your printer again: e-all-in-one HP Officejet 4630 Printer series full feature software and drivers
    2. Once downloaded, let the installation program to run
    3. Follow the instructions on the screen to reinstall your printer.

    If you need help with the reinstall, please see:

    Setting up the printer on a wireless network for the HP Officejet 4630

    Install the software of HP Print to a USB connection in Windows 8

    After reinstalling your printer, try printing from Word or Notepad. If the error "the parameter is incorrect" pop up once again, proceed to the next step.

    Step 4: Adding a driver replacing:

    1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
    2. In the start screen, type "devices and printers".
    3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
    4. In the devices and printers folder right click on your Officejet 4630 and left click on printer properties
    5. Left click on the Advanced tab
    6. Left-click on new driver
    7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of Printers on the right.
    8. Select HP as the manufacturer on the left
    9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
    10. After selecting Deskjet 9800 hit next complete the new driver Wizard
    11. Under the printer properties window, select 'Apply' but do not hit OK
    12. Select the general tab
    13. Rename your printer in HP Officejet 4630
    14. Click OK
    15. Finally, right click on your Officejet one 4630 more time and click on Printing Preferences
    16. Left click on the paper/quality tab
    17. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
    18. Press apply and OK
    19. Then try to print from Notepad or Word.

    Please let me know if the steps I have provided to resolve your problem. Good luck!

  • Cannot print in windows 7 Home premium 64-bit

    I have a new PC with Win 7. I can't print from MS 13 office (Outlook, Word, etc.) 11 Explorer IE, Chrome, etc. The printer is communicating with the PC, I can scan a document to your computer. I reinstalled the HP printer driver for my Photosmart 6380 and I was able to print a test page for the HP software, but I can't print a test page for the printer configuration in windows. I see on the Microsoft forums that it might be a compatibility problem; I can't find a compatibility setting in one of the printer config options (properties, properties of the printer, etc.) Suggestions?

    Hi William,.

    I understand that you cannot print using Microsoft office, Internet Explorer and Chrome.

    Basically, you cannot print anything.

    This problem may be caused for the following reasons:

    • Drivers are corrupt.
    • Problem of the printer.
    • Conflict of third-party application.

    I checked the compatibility of the printer, it is compatible with Windows 7.

    1. Since when are you facing this problem?
    2. You recently made any changes to the computer?
    3. How the printer is connected to the computer? (With or without wire)
    4. What happens when you try to print?

    Please follow the methods and check them off below if it helps:

    Method 1: Clean boot

    Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

    How to perform a clean boot in Windows
     
    http://support.Microsoft.com/kb/929135
     
    Note: After troubleshooting, consult this section «How to reset the computer to start normally after a boot minimum troubleshooting»

    Method 2: Uninstall the printer and reinstall

    Please uninstall the printer, and all applications of the printer and scanner in Control Panel.

    Reinstall the printer:

    Please visit the printer manufacturer website and download the drivers based on the architecture of the computer (32/64-bit):

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3560280

    Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

  • Cannot print with Windows 7 and Photosmart 7350

    Hello. Recently, I converted my laptop to Windows 7 Home Premium OS. I have no problem printing to work with this computer of our HP LaserJet but when I enter the problem starts. I have a wireless home network with my Photosmart 7350 connected to my desktop computer that is still running XP. The wizard sees the printer and adds but cannot print a test page. He says that it is waiting, then the print job disappears. I downloaded the Vista driver for the printer. When I run the troubleshooter, it cannot determine the problem. No surprise as convenience stores rarely did help. I got around the problem by sending documents to the desktop so far and then print it from there, but it gets old. Any ideas?

    Please install the printer on Windows 7 by using the following steps:

    http://support.HP.com/us-en/document/c01796821

  • Error this application cannot send to other devices right now, cannot print in Windows 8

    Original title: cannot print photos in window 8

    When I try to print a photo I get the message "this app can send to other devices right now. If I insert the photos in my print shop program, they will print, so there doesn't seem to be a printer problem.

    I discovered I didn't need to go to the charms, devices and then print, that there is no option to do so. All what I have to do is right-click on the thumbnail of the image I want to print and choose print. Easy as that. Why I not see than before.

  • HP 6500 E709n cannot print from Windows 7 wireless

    I have 3 computers on my office network at home and a HP 6500 E709n with a wireless connection to the router. The printer does everything it's supposed to the XP machine. On the 2 computers running Windows 7, the printer will scan and fax but not print.

    When I used the USB cable to connect the printer to a Windows 7 computer, the functions worked well. So, apparently, is not just a matter of having the right driver (and I now reinstalled Windows 7 driver twice after my hard disk cleanup at best). I've checked absolutely everything, and all the recognitions seems to work going both ways. But whenever I try to send a document to the printer to Windows 7, it just sits in the queue.

    Other users have this problem? Is that what someone has solved? Thank you.

    Run this utility from the Win7 machines: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

  • Error no paper cannot print in Windows Vista

    Original title: defective printer?

    While trying to print a page from the internet, my printer pulls just the paper through without printing. Then, say there is no paper, any suggestions as to what the problem could be please.

    Hello

    1. When was the last time that the printer worked very well?

    2. What is the brand and model of the printer?

    3 did you a recent software or changes to the material on the computer?

    I suggest you to run the FIXI from the link below and check if it helps. You can also try other troubleshooting procedures and check.

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    You can also view the printer user's manual and try to print a test page and see if it helps.

    Hope this helps and keep us posted.

  • All-in-one HP Officejet J6480 cannot print duplex automatic on Windows 7 64 bit

    I installed the driver OJJ6400_Full_13.exe and can not find the option to print automatic double-sided.

    Please let me know what needs to be done.

    There should be a setting for double-sided printing under a section called paper Saving Options in the preferences of the printer under the features tab.

    1. Click on the start menu.
    2. Click devices and printers.
    3. Right click on your printer.
    4. Select the print options.
    5. Click on the features tab.
    6. Paper saving Options section, click on the dropdown under double-sided printing and select automatic.
    7. Click on apply to save the changes.
    8. Click OK to close the window.
    9. Try to print.

    That should be all you need to do to activate automatic duplex printing.  Let me know what happens.

  • HP Offijet Pro 8610: hp OfficeJet 8610 cannot print using Standard user

    Dear support,

    I have new HP Officejet Pro 8610 (series [personal information deleted]
    ), connect through a cable as follows: printer---> Switch---> Laptop1, Laptop2, etc.
    All laptops and PCs using Windows 7 Pro x 64 and I have installed the printer driver by using the original installation of the driver CD. The issue is that user with administrator privileges can print bau standard user cannot.
    I already tried the scann doctor:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/...

    but no luck. Scan Doctor it can print the test page,

    but when I tried to Printe test page:

    tried to print from outlook:

    I tried uninstalling the driver and reinstalling using two administrators or standard users do not have the chance.

    Help, please.

    Hi @hehe001,

    Thanks for joining the HP Forums, I see that you have worked with the great Bob_Headrick. I know that Bob knows his stuff, so I don't know if my contribution will be useful but that's nothin' '.

    At first I thought maybe it was the program, but after some research, I feel, the question may be the driver himself. Please try to use the 8600 as another pilot.

    How to assign other print in different Versions of Windows drivers.

    The link above will guide you through the steps to assign a different print driver, I ask that you choose the 8600 if available, and if not, you can install the base driver 8600 here;

    OJ8600_Basicx64_1315.exe - for 64-bit operating systems

    OJ8600_Basicx86_1315.exe - for 32-bit operating systems

    Is my version of 32-bit Windows or 64-bit?

    Please don't forget to let me know if that fixes the problem or not. Thank you.

  • You want to install the HP Officejet 4500 Wireless printer on Windows 7 computer.

    Victorinox original title: new printer.

    I bought HP Officejet 4500 Wireless to print from my Toshiba with Windows 7 laptop and it says that it cannot find the driver.

    Question? Did you go to HP to download your driver? "If not here is a link you can use to download the new drivers from HP and then try to install their: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3986399&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20 A.

    First of all, I would like to remove all the drivers you may have put in the computer laptop everything first before new installation then see if you can print.

    Hope this helps

Maybe you are looking for

  • Plugin page EndNote download does not

    I am trying to download the plug-in Pages endnote v2.0, but in Safari (Version 9.1) and Firefox (46.0) I see the following: Anyone know why this happens, and another where I could download this plug-in? I tried Googling, but have had no luck

  • No satellite S2450 ADSL MODEM INSTALLATION PROB. NO FREE PCI SLOT

    I have a Satellite S2450 - 101 with XP installed on it, the machine is currently in Spain and I am trying to install an ADSL USB modem. However when you are trying to install is always a problem in the installation program indicate that it not there

  • Portege M400: Matter of time life battery

    HelloI am looking to buy a tablet PC - was having a look at Portege M400 and model Tecra T7. Although the battery life would be tolerable, I suppose it depends on how you have configured the computer and how to use it - and I'd certainly a margin of

  • screenshot of the device

    Hello How to print screen of the camera shot using the camera api in Adobe air.

  • How can I change the default font for some a keyboard?

    I have English and Cambodian keyboards installed, when I switch to Cambodian, happening to Cambodian police, However, I would like to change the default Cambodian police who switches to. Where is this setting stored? Maybe in the keyboard file or in