Cannot publish to RoboHelp Server 7

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• Cannot publish a layout HTML5 sensitive on the RoboHelp Server

  I use the trial versions of RoboHelp 2015 and RoboHelp Server 10. We used the previous version of RoboHelp and RoboHelp Server to publish our help for some time. Our software moves or available to be consulted on various devices, so we try to test responsive publishing HTML 5 on the RoboHelp Server.

  When we try to publish the project we get one of two errors "Publishing has been abandoned. The FTP session was stopped. "or"failed to publish on "TEST_EM". Reason: the FTP session is over. "We have tried this on two machines different author and he can't get through.

  Steps to follow:

  1. We have set up a server with RoboHelp 10 installed.
  2. We have created a test project with RoboHelp 2015 with a sensitive HTML 5 layout.
  3. We could fill in the domain of the evil server directory but the documentation mentions about how to post HTML 5 reagent on the RoboHelp Server, or if this is the case, it does not match the actual screens. When you select a new destination, you get the following window that we learned to love previously, except that it doesn't have a refresh button which lists the server areas and it has this new "Directory Server" field.

  

  We have poured over the documentation and can't find what to put. We have gone through all the other connection protocols, and they do not seem to apply.

  RoboHelp Server Help says:

  Publish your RoboHelp projects (2015 version)

  (1) create or change Responsive HTML5, WebHelp Pro and FlashHelp Pro available.

  (2) do one of the following:

  • Right click the Responsive HTML5, WebHelp Pro and FlashHelp Pro in the Single available

  Source pod layouts and select Properties.

  • Double-click the sensitive HTML5, WebHelp Pro or FlashHelp Pro available in the

  Single Source Layouts pod.

  (3) in the Options dialog box, click next to move to the server selection screen.

  4) click New to create a destination of RoboHelp Server to post projects. In the new Destination

  dialog box, provide the descriptive name, server name, user ID and password to connect and

  authenticate on the RoboHelp Server.

  5) click on the Refresh button to get the updated list areas of the server. If you do not select a

  region, the project is published in the default zone.

  NOTE: To post to the default context (robohelp), enter the name of the server in the

  http:// < servername >: < PortNumber > format. RoboHelp adds

  / server/robohelp for her. Otherwise, to publish in one context other than robohelp, specify a full

  URL to the format http:// < servername >: < PortNumber > / < NomContexte > /

  Server

  6) click OK to save the server configurations and close the new Destination dialog box.

  (7) click on save and build to generate the output.

  (8) once the output is generated, click on publish to publish the project to RoboHelp Server.

  NOTE: To view the project on the server, go to the RoboHelp Server Web Administrator and projects

  tab, select the area where you published the project.

  Unfortunately, there is no button update, as described in step 5.

  Other information:

  We were able to publish the WebHelp Pro project previously created on the new server, just not the HTML5 draft.

  The server logs show nothing on an attempt to logon we feel contact us even the server.

  I installed the update 3.

  Can someone tell what to put in this area or explain why we see not the button refresh?

  Thank you

  Nita

  I am answering my own post in case anyone else runs into this problem. I had installed the update 3, but apparently it took a reboot of the machine to become active. After the machine shut down over the weekend and re-opening RoboHelp this morning, the RoboHelp Server connection protocol option is available in the new Destination window. When you select the option of RoboHelp Server publishes it successfully. Thank you for your help.

• Should I RoboHelp Server to publish RoboHelp WebHelp/WebHelp Pro?

  Hello

  I've used RoboHelp to create online help for a web application, many years ago. As I remember, it was very easy. My developers told me where to download the files, and I told them this file to reference from the web application.

  Now I'm in a different society and is about to start using RoboHelp to create an online help for a web application. I have RoboHelp, but I do not have RoboHelp Server. My developer is asking questions on the server and the license server. I don't remember ever having these concerns, the last time I've used RoboHelp, and now I'm confused.

  I think I have not has no need of RoboHelp Server the first time is because I have generated WebHelp and not of WebHelp Pro. Is this fair? And so I would need only RoboHelp Server if I wanted to generate WebHelp Pro?

  So if I have everything than the right, and if I want to just generate WebHelp, so what information should I provide my developer? I have not any information 'server and license server' to provide to him, right?

  And on the other hand, if we decided that we wanted to WebHelp Pro, it have to buy RoboHelp $999 server, is that correct?

  Your help is appreciated!

  In order to clarify the comment by Rick. You only need the RoboHelp Server to publish WebHelp Pro and FlashHelp Pro.

  Outputs 'Pro' are strictly for the extraordinary RoboHelp Server needs.

  John Daigle

• OK to combine Robo SourceControl on the same box as RoboHelp Server/DB? Publish on Linux?

  Hi all

  My client is currently using RH7 and publishing a system 700 + subject to WebHelp on a Linux Server (which is physically located in an office of a few States away). They want to upgrade to RH8, start using source code control, implement RH8 Server to capture usability monitoring reports and generate WebHelp Pro. Here is the configuration they are considering:

  Location 1: Several PCs author with customers from RH8 (which will each need to install Robo SourceControl so and point to the correct server?)

  Situation 2: Combined server:

  -Windows Server 1.5 w/JRE, Tomcat 6.0.14 and SQL Server2008 (I'm assuming that but not sure), RoboHelp Server 8

  -SourceControl Robo database

  -All the 'master' source files that are archived to the source code control

  Location 3: Production Server (Linux)

  -Publish to multiple URLS to different audiences, using a different conditional construction of tag/layout combinations

  -Could extend to several locations

  Questions

  1. all the problems with the combined Server?

  2. the features of usability/follow-up report will work with the Linux server, or they do not need to host everything on the same machine as HR Server 8?

  2 they will be able to generate reports of usability/follow-up to their PC to 1 location?

  3. they are likely to encounter performance problems with access and control input/output files to slot 1 with the files that reside on the server combined with the location 2?

  4 production/editing is extremely slow with their current setup (takes 1 hour to build and publish WebHelp on the Linux server instead of 3). Is this likely improves with the introduction of the HR Pro Server/WebHelp?

  5 off topic - are there recommendations 'bigger' for projects? It is 700 + and more, then they are wondering when they should break it in small projects.

  Thanks in advance!

  Katie Carver

  Senior technical Communicator

  Doc-to-You, LLC

  Hi, Katie

  I'm going to answer what I know online:

  Questions

  1. all the problems with the combined Server?

  I have several customers who host the two Adobe RoboHelp Server 8 (Tomcat) and have SQL Server (or Express) of RoboSource Control database on the same physical machine. I'm not a computer expert, but I think you want to look at how much traffic the WebHelp Pro content will receive and how many authors will accede RoboSource Control at the same time. Certainly, you would like to implement in a first test mode.

  In your case, I highly recommend using a 32-bit server to host DB HR server both RoboSource Control.

  Some of my clients have been able to use 64-bit of SQL and RoboHelp Server on a Windows Server 2008 operating system, but others had to return to 32 bits to host a server HR and/or RoboSource Control. There are unknown environments that Adobe has not been tested and therefore they do not officially "support" 64-bit at the moment.

  The other comment I would make is that RoboSource Control is completely foreign to RoboHelp Server, accommodation so the same server would be strictly a matter of convenience, not a requirement.

  2. the features of usability/follow-up report will work with the Linux server, or they do not need to host everything on the same machine as HR Server 8?

  Unfortunately, Adobe RoboHelp Server 8 is supported only on the Windows Server operating system platform. So, I'm afraid that the content of WebHelp Pro could not live on a Linux machine. I hope that this will change in the future as Tomcat itself it can accommodate.

  3 they will be able to generate reports of usability/follow-up to their PC to 1 location?

  Yes. One of the great features of the reports is that the authors (or anyone who you authorize) can generate their own reports in real time from any web browser with the name of user and password correct. In fact, virtually all the features of daily Web Administration can be managed from a web browser. RoboHelp doesn't even have to be installed on this particular machine.

  4. they are likely to encounter performance problems with access and control input/output files to slot 1 with the files that reside on the server combined with the location 2?

  This is one of those answers "it depends." I have no way to really predict how many authors would hit the source control DB at the same time during the workday while thousands of people are also on the content of WebHelp Pro. Frankly, from what you describe, I don't think it will be a problem. But it would certainly make sense to set up a small test to prove it.

  5 production/editing is extremely slow with their current setup (takes 1 hour to build and publish WebHelp on the Linux server instead of 3). Is this likely improves with the introduction of the HR Pro Server/WebHelp?

  They open their RoboHelp projects from a local network share? Hope not. Projects must be open and knitted on a local hard drive. They are perhaps using VPN? Wow. A project of 700 subject? It's pretty small. Who is not really her right. There massive amounts of graphics, multimedia and PDF documents in luggage being published? I can't imagine this measure as long? Or maybe it's a problem of bandwidth/network bandwidth. It's really hard to say. (Unless it's on a network and which could explain it!)

  5 off topic - are there recommendations 'bigger' for projects?  It is 700 + and more, then they are wondering when they should break it in small projects.

  No best size, although obviously performance finally comes at a given time. Break up in separate projects, it's really a matter of convenience. Some creative teams prefer to have segments of content 'possessed' by designated authors even if everyone can get to it, if they wish. Thus, it break into separate projects and using a Parent/child, merged system can certainly help make it easier to manage regardless of the number of subjects. I think if you're going to do in the future in any way, you should start now, because the split, it will be harder it grows.

  My two cents.
  John Daigle

  Adobe Certified RoboHelp and Captivate instructor

  www.showmethedemo.com

• RoboHelp Server 6 authentication failure

  Just built RoboHelp Server 6 on the new Windows Server 2003. Users can arrival, departure, can't update to control code Source Robo services by is authenticating to server, but don't publish. At the time of publication, they get:
  
  WARNING: Impossible to publish on "{the server connection name} '. reason: cannot log on to the server: {server}. Server does not support any type of authentication method.
  
  Configuration works very well in the development scenario (XP Office particular race as server & combined customer).
  
  Yes, I know the obvious contrast between a single system in the config of test and production server.
  
  Anyone else go through this?
  
  Also get strange error "dependent Assembly Microsoft.VC80.MFCLOC could not be found and last error was that the referenced assembly is not installed on your system ' on server. No errors in development - if the workstation to test Visual Studio 2005 (VC80). I think that MFCLOC is for localization, but where a site. US no need for multilingual capabilities don't understand so not why 'clean install' would leave required (or unused). DLL and assemblies?
  
  David

  After running vcredist_x86.exe install missing. DLL as mentioned in previous post and running through this kb: http://kb.adobe.com/selfservice/viewContent.do?externalId=rb_47486&sliceId=2

  Everything works!

• Help! Safari cannot connect to the server

  I really need help! I tried to forget the network and turning it back on, I have disabled the firewall and remove all extensions of safari. I seems that nothing works.

  I get the message 'Safari cannot connect to the server' on almost every site except this and facebook. I can't enter same Urbanoutfitters.com or ASOS. I just got the message "Safari could not connect to Server" I'm not a computer genius so hopefully someone here can help me...

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• vWorkspace 8 - VDI Windows 7 "Error cannot connect to the server '.

  Hello

  We are soon about to begin the deployment of our vWorkspace VDI solution. We have Windows 7 Client s connection to Win 7 Pro 32 Bit VM on Hyper-V.

  Sometimes when the user intiates a connection to the desktop of Windows 7 VDI published the vWorkspace Client launch and are trying to connect, and then an error will be presented "Error cannot connect to the server. We do not understand all the time and it is random.

  Go it is addressed urgently as it's going to cause some major headaches with our users.

  Someone at - it ideas?

  Cool, thanks Dan.

  I'll find the case of Mike and send the info from there.

• Path of the Local computer to files published to the server

  I have run tests of accessibility and uses RH10 with RS9.

  
  

  How can I get the path to my published files from my local machine, when the location on the server is [C:\Program Files\Adobe\Adobe RoboHelp Server 9\robohelp\server]?

  I'm having trouble finding a path from my local computer because the published files are buried in the C:\Program files in the server. What I have to move these files, or is there a way to connect to these files in their current location?

  I always find the easiest way to do this is through the Web administrator. If you then connect, click the projects (3rd one down), select the area that you published to, click the HR project in the list and click the project view. Who opens your help which you can copy the URL.

• RoboHelp Server 9.0.1 update; Communication error

  Windows Server 2008 SP2 32-bit

  RoboHelp Server 9

  RoboHelp HTML 11

  Tomcat 7

  Problem: after following the instructions for installation hereand trying to log in the admin panel, the following error is displayed.

  The weird part is that I can get the section of report via a direct link, but it is not possible to change which areas are selected.

  I am able to publish to the server again and changes to update as expected.

  I tried to create a new context and trying to connect in the administration panel with the result the same error message.

  I also tried version 8 upgrade Tomcat and was faced with the same error message on the connection via the administration panel.

  Any thoughts on this will be appreciated!

  This problem has been fixed after uninstall of HHR and make a new installation and then patching from version 9.0.1.

• Publication of RoboHElp Server 9 with RH 9 does not update the webhelp pro toolbar

  Hello

  We have a problem with RH9 a RH9 Project Server edition.

  When we opened the file published from this URL:

  http://ntrobohlpd02:8080/Robohelp Server? PRJ = Tests_2_Entreprise_FR

  The toolbar (where the table of contents, indexes etc. icons are displayed) comes from another project:

  

  The toolbar that should display is this (large green and grey icons):

  

  Why the server displays the whkin_tbars.htm of another project?

  Really weird.

  We tried to restart the server as indicated by Adobe technical support when I contacted them. It worked once, but do we need to restart the server whenever we want to publish?

  Thank you

  Probably the same does not if you view the generated location assistance. What happens if you start using the server or the administrator of the Web?

  I always suggest people manually remove all the files in the location of the server domain before they publish their results. The publishing process is unlike the process to generate. This is actually just a copy a leaves all kind of junk files behind the previous publication. By posting to a 'clean' place, you know that the content is good.

  Alternatively, you can delete the cache of your browser. This has been known to cause confusion by displaying a cached file (and so old). Let us know how you go.

• RoboSource Control, RoboHelp version 8, RoboHelp Server 9 error

  RoboSource Control 3.1, version 8 RoboHelp, RoboHelp Server 9:

  RoboSource Control shows 2 files in the status of "retired".  The two authors have checked in their project to RoboHelp HTML files, but control of the RS State has not changed.  When an author attempts to "Create new topic" HTML HR occurs the following: "Robo Source error file */xxx/root.fpj cannot be multiply extract.» Thus, none of the additional topics can be added to the project.

  How we solve this problem?

  Thanks for the answer to this problem.  We discovered that the 2 files were extracted by an employee who was no longer with our company.  We used the following steps to check the files of the RSC using admin. Rights:

  Launch of RoboSource > find the files which is "extracted" > if the author is unable to check the file in one click right and then on the file > select Properties > a pop-up box will appear > click the "Check" out > select the name of the person who has the extracted file > select Cancel Check-Out.

  We may have lost some minor changes in the 2 files but this seems to have solved the problem in HTML HR not to be able to add additional topics in the global project file.

• RoboHelp HTML version 9 edition failed to connect to RoboHelp Server 9

  As an administrator for our RoboHelp Server (version 9), I created "Author" rights of access for a person.  This person is a technical writer who works remotely.  He tried to publish his Office RoboHelp HTML (version 9) to our RoboHelp Server software, but has encountered an error in publication. What is causing this error and what would be a solution to this problem?

  A screenshot and the text of the error is listed below:

  WebHelp Pro

  The publication has been cancelled.

  The connection has failed.  Please check the connection and post it again.

  Native error. Not allowed.

  BTW, in the setting of the screenshots, it is best to use the camera icon, you see in the toolbar when you write your answer.

  My guess is that some kind of configuration of the authorization was missed.

  It is also difficult to know where to start because the author is "remote." What is VPN? Or remote desktop or what?

  I'll start with the obvious.

  It could simply be that when the author generates the SSL Pro of WebHelp, the Edit Destination dialog box may be incomplete. I myself did fill the news shows this screenshot, I forgot to choose a box help or put in a wrong password. So, definitely check this first.

  

  Then, you or your administrator must check the user account, group and the area of the author is correctly configured.

  This screenshot shows that a group was created (in this case, called authors) and individual users have been assigned.

  

  Finally, the Group of the authors must be assigned to a region and publication rights .

  

  You can also watch this thread dealing with similar issues and solution.

  http://forums.Adobe.com/message/4162467#4162467

  After that, it might have something to do with the remote author permissions to access the destination of publication (the machine that RoboHelp Server) from a remote location and has nothing to do with the side of RoboHelp permissions!

  That's the best I can do where I sit. Let us know if solve you the problem.

  John Daigle

  Adobe Certified RoboHelp and Captivate instructor

  Evergreen, Colorado

  www.showmethedemo.com

• RoboHelp 8 / RoboHelp Server 9 and Single sign-on (SSO)

  Hello

  We currently use RoboHelp 8 and are looking into the purchase of RoboHelp Server 9 Before buy us the product, we want a solution of single sign on for our application with RoboHelp as Help Authoring Tool. The help documents are based on the permissions and roles of group. Currently, we publish PDF documents and set up permissions based on the single sign-on (SSO).

  Is it possible to integrate the HR server with PPL system and a database customized for authentication? It can be integrated in a single authentication infrastructure? How does the mechanism of access control? Can I set permissions that is allowed to view certain documents/projects?

  Customize an incredible day, Verlean

  I doubt Verlean but like I said, I don't use LDAP. In my view, that it works on their name of user and password. I try and contact someone at Adobe and see if they can contribute to this thread to confirm one way or other. An interesting scenario.

• RoboHelp Server 8 shows Blank Page when you go to the search engine

  Here's my problem.

  I have 6 projects between 2 regions on our RoboHelp Server 8.  I have

  never no problem posting to the server, our IT Department had no server, including configuration problem

  installation of Tomcat.  We have changed the port so it would go on the http default, 80 port.  Everything worked fine until this morning.  When you go to the link that is used to run in the search engine (i.e. name http://server/robohelp/serveur: ports? project prj = name & area = areaname), rather than the redirect page we get normally, get us a blank white page that shows in the status bar.  Our COMPUTER service attempted to restart the server, has not fixed the problem, they tried to restart the services (Tomcat and the RoboEngine), has not fixed the problem.  I tried to connect to the server via the RoboHelp development interface and get a connection to the server has no error. I checked the Webhelp Pro editing interface, which is what we use and all settings are correct. When I try to refresh the area get the impossible to get the list of the area of the server.  We can access projects as if what we use Webhelp.  We would use regular Webhelp but us isn't good because then there is no reporting functions because it is not executed in the search engine.

  When I'm well the Web administration Interface and you're trying to look at the section of the project that we get a server is refreshing to project data, try again later.  It's the same mistake that we received all day.  I'm now stuck and don't know what to do or try.  Between myself and my IT dept, we have tried everything we can think of.

  Just another treat so it can be excluded.  I applied the patch to my copy of RoboHelp 8.0.2 patch.  And since I am the only developer at this time, is not the issue.

  I have not tried to remove the shape of the server project, because

  has. I can't see them in the projects pane, so I can't delete them and

  b. I can not connect to the server of the re - publish.

  A Counsellor in this matter would be greatly appreciated.

  Thank you

  Ian

  Hi Ian,

  Did you change the property of "re-indexing" in your robohelp_server.properties file that I suggested to you in the email that I sent you?

  You must change the property of "re-indexing' to 'false' in the file robohelp_server.properties in the folder 'WEB - INF' in the RoboHelp Server installation folder, and then restart your server. I think that should solve your problem.

  Concerning

  Tulika.

• Should I Robohelp Server or Source code control? and installation of HR

  So, I always compare products of creation and try to filter requirements.

  I've been reading more about HR and have met HR server and source control and ask yourself exactly if they are needed.

  I'm the only writer in society, probably helping web publishing or outputs html for use online help via our web application.

  Is it necessary to implement a server control or source, I can see that server gives me reporting capacity and statistical reports, neither of which I really need. Is there something else on the HR server that would be beneficial?

  In addition, source code control, it is more necessary when there are multiple writers accessing the same content at the same time that problems arise? Fix?

  Also, is it difficult or time-consuming is the installation process of HR on a single machine. It is a simple setup, or will I need to install database server or anything that might require IT to the team to get involved?

  Thanks for your help.

  Nick

  Hi Nick.

  You're almost on the spot. RoboHelp Server is mainly necessary only if you want the features of additional reports. There are other minor differences between RoboHelp and RoboHelp Server but that's the main thing. RoboSource Control is an application for source safe and saved files and is designed for an environment of several author. It adds a layer of complexity to a single authoring environment, even if you can still use it if you wish. Personally I would ensure you have your source on a local disk (a key to RoboHelp requirement) and the backup on a network drive.

  Installing RoboHelp is painless. It's like any other application by using a wizard to guide. He has several options that you can choose, which one is to install the RoboSourceControl client.

  Click here to learn more about the difference between RoboHelp Server and RoboSourceControl.