Cannot re - install Windows Live Messenger. Can't the Messenger newspaper.

"A problem has arisen concerning the security of the web certificate. Error 80048820 No. and 80048416; navigation is blocked. ErnieB.

Hi Ernie,.

Here are a few things that you can watch in which could be causing the problem.

1. the date on your computer needs to be properly defined - double click the clock verify that the time and date are set.

2. If your password information is not saved, make sure that you type it in with the proper case (uppercase or lowercase).

3. change your password @ https://login.passport.com/ChangePW.srf to something smaller (less than 10-12 characters), and then try to connect again.

4. If you use a firewall (like Norton Internet Security, ZoneAlarm etc.), it is possible that Messenger doesn't have the correct rights to access the Internet. You can try to re / add Messenger to the allowed list of programs in your firewall.

5. If you disabled your firewall in the past, it may be blocking Messenger - always try to reboot and see if that helps the situation. You can also try to uninstall a firewall installed, to check that it isn't causing a problem (even if it is disabled).

6. clear your IE cache and cookies - open Internet Explorer > click the Tools menu > Internet Options > click the button Delete files and when it is finished, click Delete Cookies.

7. check your IE security settings--open Internet Explorer, click on tools, then Internet Options menu, click the Advanced tab, scroll to the Security section and make sure 'Search' evocation of server certificate is not checked. Also make sure that "use SSL 2.0"and the use SSL 3.0 is checked, then click OK."

8. Click Start, then run, and enter the following information:

regsvr32 softpub.dll

Click OK, and then do the same for the following:

regsvr32 wintrust.dll
regsvr32 initpki.dll
Regsvr32 MSXML3.dll

Additional information:

How to optimize Internet Explorer.

You can also post your questions about Windows Live Messenger at https://support.live.com/?scrx=1

Kind regards
Clement Kumar.

Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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