Cannot read Blu - ray discs using a DVD Toshiba or Corel WinDVD player
We just bought a blu - ray disc and tried to play on the laptop with two programs that have been pre-installed on the computer.
Drive DVD Toshiba says "this player does not support playback of the DVD" O.o
And Corel WinDVD says "WinDVD information service is not yet ready. "Please try again later".
I've updated the Win DVD player and he always made the same mistake.
Drive works in our other blu - ray player.
How can I fix?
Can you please tell us which model of laptop you have exactly (the complete model name)?
Tags: Toshiba
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Remember - this is a public forum so never post private information such as numbers of mail or telephone!
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Always do a job - even in a first time? If so, pilots may have been replaced by a Microsoft Update and maybe that's why it doesn't work anymore. Check the drivers and see if there is an option to restore the drivers to a previous version (which may be supplied with the system when he worked). If so, try the restore and see if that solves the problem. Make sure that it not only reads blu ray disks but can read and burn CDs and DVDs as it should. If not you can always just reinstall the drivers by unscrewing the restore and restore the drivers who were there before you started this effort and again to confirm that it still works except for playing blu ray discs.
I don't see the point in HP brake a blu ray player that has no driver available for it - I have never actually heard of what happens with a manufacturer or the device installed on the computers they sell. Someone at HP left dropped the ball big time on this one. Maybe HP will give you a free exchange to another blu ray player they may have available for your computer making the drivers for it and who actually works like the one bought you is not - it can't hurt to ask. Check the options first then you can ask to him who is of at least equal quality and is the same price, or maybe a bit more expensive - they can always be arranged because of the problem, they know exists. I guess that it's still under warranty, so that shouldn't be a problem. It's an option-, but the decision is yours.
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Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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