drive Blu - Ray dv8t-1100 is no longer reads Blu - Ray discs

The OS is Win7 Pro. The Blu - Ray player will read all CD and DVD and BD with no video content. I updated and verified that all software audio/video (MediaSmart, Media Center, Media Player, DivX and RealPlayer) are up-to-date. The BDs are not recognized by any program, and I get a message to insert a floppy disk. I understand that not all of the comics will play on all players, but these are all discs, I've played several times before. If you need additional information about the configuration of the system, let me know and I will provide. Thanx

I use Norton Security Suite for Comcast. The solution to my problem ranks right up there with "is it plugged in?

I took a small lint cloth and GENTLY wipe the blue read/write head. Problem solved! Please be others with the same problem, try this first. It can save a lot of upgrade.

Thanks for your reply.

Tags: Notebooks

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