Cannot read the disc for dragon 11, but will read and download dragon 9

I can install version 9 of Dragon, but when I tried to upgrade to Dragon 11, it wouldn't read the disc of Dragon 11.

I checked the disk on my laptop, and read 11 Dragon, she could not install the software for cause of memory.

Hello

· Another CD/DVD is getting recognized on the computer?

Here are a few options you can try:

1. you can download Dragon 11 on the manufacturer's Web site and try to upgrade.

Link for reference: http://shop.nuance.com/store/nuanceus/DisplayHomePage?resid=Tj5UDQoBAlYAAAT0MkUAAAAD&rests=1312707596649

2. install the application of the dish:

a. Insert the Setup on the laptop disk.

b. start Windows Explorer.

(c) in Windows Explorer, click to select the drive for the installation disc.

d. in the Edit menu, click Select all.

e. in the Edit menu, click on copy.

f. and paste it into an external USB drive or a USB flash drive.

g. plug in the drive to the computer where you want to install Dragon 11

h. on the file menu, point to new, click folder, type Setup 11 Dragon, and then press ENTER.

i. double-click the folder and then click on paste on the Edit menu.

j. double-click Setup.exe, and then follow the instructions that appear.

You can also access: how to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD: http://support.microsoft.com/kb/321641

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