Cannot run Windows update

When I try to run the update of wendows I get a message saying

can not run the update of wendows because the service does not work you may have to restart your computer

I reboot and get the same message


Duplicate of ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

Similar Questions

  • Cannot run Windows Update from the PC that was previously on a domain.

    Original title: cannot run Windows Update

    I got my PC of my former company with a local login. However, the PC has been joined to a domain. The company no longer exists, but because the PC has submitted to its group policies, I can't run Windows Update. Is there a way around this problem? Thank you.

    Strongly suggest that you contact the administrator of the domain so that it can correct or remove strategies group that are applied to the system.

    In addition, ask the installatiion Media for the edition of Windows installed if you don't have it now.

    MowGreen Services update - consumer safety


    So I can't update anything on my computer that uses windows update, its been like this for about 3 days now, I tried to figure out how to solve this problem, but I do not receive either where can someone please help?

    Windows Security Essentials gives me the error code 0 x 80004002

    In addition to the information requested, try these troubleshooting of beginning steps and let us know the results from them.

    Clean boot your PC, and then run Windows Update.

    Reset the Windows Update components

    Perform operations of KB883825

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • CODE 80072EFE: cannot run windows update

    I had some problems with my computer Windows Vista - Business Office.  Here are the ones I've noticed so far.

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    Launch TDsskiller (Rootkit removal tool)

    After that, restart the computer and check for updates

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  • Blue screen, cannot run Windows Update

    I was browsing Reddit when all of a sudden my laptop decided NOPE and closes everything down to make an update. It was 03:00 so I wasn't thinking straight and closed on the rise and went to bed. The next day, while in the class my phone showed me a blue screen with some writing for everything... long enough not to read what was then asked if I wanted to start in different security modes. I thought that this could be because I interrupted an update and I tried to run Windows Update, but it will still not open.   I can't access anything whatever, and I have a paper in four days... Help, please!

    We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.


    If you're overclocking (pushing components beyond their design) return you to default at least until the crash is resolved. If you don't know what it is that you're probably not overclocking.
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    System specs are extremely useful then please include everything you know.

    Blue screen view and that crashed are often wrong and should only be used in case of emergency...

    Troubleshooting of Windows/source here
    You can learn more about BSOD here
    You will learn how to test your memory ici 
    An effective question gets help more quick read how here
    Pilot auditor-stalking a GIS behave driver here

    Co-written by JMH3143
  • Cannot run Windows Update - error code 0 x 80240036

    Just rebuilt my PC with XP sp2 and IE8. When I run the updates I receive the error "the website has encountered a problem and cannot display the page you are trying to display." Error code 0 x 80240036

    > You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update

    > How to reset the Windows Update components?

    Note: This section, method, or task contains steps that tell you how to modify the registry.

    However, serious problems can occur if you modify the registry incorrectly.

    Therefore, make sure that you proceed with caution.

    For added protection, back up the registry before you edit it.

    Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.

    Back up the registry

    > Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services

  • Cannot run Windows Update in Vista 64 bit Ultimate. Download popup that Windows Update cannot currently check the updates, because the service is not running.

    Windows Vista SP2 from worm 6.0.6002 Build 6002.  KB2675157 Explorer 9.0.8112.  Runing Norton 360 (I disabled the two virus checking a firewall).  My problem is that I ran Windows Update and go on a popup message: Windows Update cannot currently check the updates, because the service is not running.  I ran last update of Windows in April and he was properly executed.  I run FixIt 50202 and checked that wuauserv, misiserver, bits, cryptsvc, and workstation are started.  I am able to run updates on all the software outside of windows.  I ran recently updated for Radeon Catalyst Control Center, Safari, Chrome, and various Adobe products.  I don't have another PC with Vista I can compare the registry entries.


    Method 1: The problem with Microsoft Windows Update is not working:

    Method 2: Try to reset the Windows update components and check to see if the same problem happens:

    Method 3 :

    Try to set up your computer in a clean boot state, and then check to see if the same problem occurs.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:


    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    Hope this information is useful.

  • Cannot run Windows Update. Keeps saying to re-record the files but nothing helped.

    Funny but I seem to just receive this error message when I run

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    Click option 1: register or reinstall the files for me now (recommended)
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    By clicking on option 1 sets as it is something useful, then goes back to the screen Windows Update offering Express (recommended) or custom. Whichever you choose, it sends you back to:
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    By clicking on the option 2 doesn't send you a place that helps you solve the problem, it sends you to a screen where you can "SEARCH FOR YOURSELF" from scratch!

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    I tried force windows update agent installation, but nothing works. It's really frustrating.

    I am running on a Windows 2003 Std Edition Server. "I would have preferred direct product. Any day. And twice on Sunday. "Director Steven Spielberg

    What are the files DLL have you tried re - record exactly?

    Have you tried to register MSXML3?
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    Best regards
    Claus Codam
    Consultant - Coretech c/o - Blog

  • Cannot run windows update - error code 0 x 80070424

    Can someone help me please.

    If I try the link to the computer or online - any attempt to update gives the same error code: 0 x 80070424.

    I submitted e-mails directly to the microsoft support and unfortunately only been sent in circles.

    I ran the program autoruns and did not notice something significant.

    Advise or better a solution someone please! Thank you very much.

    80070424 the specified service does not exist as an installed service.

    Told you to run this Microsoft Fixit Support? - How to reset the Windows Update components?

    You have performed the update system (aka CheckSUR) tool yet?

    Description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2

    Don't forget to download and save the output of the tool for your system architecture. If you are not sure what is the architecture of the system, click on the link under method 2: download the update directly system preparation tool from Microsoft Download Center, which says click here to show or hide the instructions step by step with pictures

    Once the download is complete, close all open programs and browsers. Run CheckSUR.
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    If the error still occurs, please send the contents of one of these newspapers.

  • After re-formatting computer, cannot run Windows Update on Vista

    Well, I recently re-formatted my computer. I bought my computer through Aaron, and they never gave me a recovery disk, until a few weeks ago. My computer was originally came with Windows XP and now I have Vista. Now, I can't start my windows update. It does not give me an error code it keeps just to the search and the search with nothing else coming. I was also playing Second Life before I changed to Vista, and now I can not play because it says that my drivers may need to be updated or reinstall. Other tests show my everything works fine, but I can't find the updates for one of my drivers. I can't get the right code for Vista because I don't have the code for it. I have a very hard time with this. I need some kind of help. Please, I beg you!

    * original title - I can't run my Windows Update/Driver problems *.

    If you do not have the product key for Vista, we can not help you on the PK if you ever had a product given to you key.

    If you had one and he lost, read this:

    If your Vista operating system is still active and running, use one of the programs above to find your product key.


    For driver problems:

    Go to the website of the manufacturer of your computer/laptop > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.


    For Windows Update problems:

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.


    We do not know how Vista has been installed on your machine.

    Reinstall the access path is normal: Reinstall XP (because that's what was originally on it) > then go to Vista.

    I suggest that return you to where you had installed Vista and ask them to install/repair properly.


    Mick Murphy - Microsoft partner

  • Cannot run windows update as a revoked certificate


    I encountered a problem during live performance update for windows xp with ie7. the error is revoked certificate.

    All sulotions.

    Thanks & best regards,


    Check your date and time system and make sure it is correct.

    Run this tool:

  • Cannot run Windows Update on Vista SP1 8024A 000, 0x8000ffff?

    Vista Home Premium, SP1, 32-bit, Internet Explorer 7.0.6001.18000.

    It is a Toshiba laptop of 2-3 years I'm trying to reinstall for someone. The original drive died & was replaced. The recovery CD were never done, so the factory records were sent from Toshiba. I tried to reinstall a couple of times now - the same thing every time. I have installed/reinstalled systems for more than ten years now - and this is the first time that I ran across something like this RE: updates. Always ends in error A 8024, 000.

    I followed some of the ideas I've seen online, including: rename the folder C:\Windows\SoftwareDistribution, running orders to cut services, run a batch file, and then restart the services (those here who have encountered this probably know the fix, I mean), I tried to install the most recent Windows (could not install error 0x8000ffff) Update Agent tried to install the full SP2 that is downloaded on the desktop - go. I checked the internet time was set & work (it is).

    It is a completely new installation of Vista. The machine has no antivirus by default - contradictory antivirus program is not a source of distress. Similarly, the first place, I tried to log in after this initial installation is therefore highly unlikely that I got a virus by going directly to MS, out of the box, so to speak, WU...



    OK - I came across a solution and thought I'd share in case it helps the way original poster:

    I downloaded the program offered on the page (to

    ( and he immediately solved all my problems.

    MowGreen, I would not have thought to look for solutions to the problem of error fatal 0xC8000247 if you had not suggested by looking at the file WindowsUpdate.log, so thank you!

  • Cannot run Windows Updates - Error 80070426 - using Vista on HP Pavilion dv6700

    I ran the WGA diagnostic and received this report: can you recommend how to fix?

    Diagnostic report (1.9.0027.0):
    Validation of Windows data-->
    Validation status: genuine
    Validation code: 0
    Validation caching Code online: n/a, hr = 0x80070426
    Windows product key: *-* - 27HYQ - XTKW2-WQD8Q
    Windows product key hash: U8YEZzymoD4DMyaMb32rPrNIS90 =
    Windows product ID: 89578-OEM-7332157-00061
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {B18867C5-9390-432A-B7A7-591FC054E109} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered,
    Signed by: Microsoft
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025 - 0338
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: 6.0.6001.18000

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    OGAExec.exe signed by: Microsoft
    OGAAddin.dll signed by: Microsoft

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Ultimate 2007 - 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: Registered,
    Signed by: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\Slsvc.exe[Hr = 0x80004005]

    Other data-->
    Office details: {B18867C5-9390-432A-B7A7-591FC054E109}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-WQD8Q89578-OEM-7332157-000612S-1-5-21-3437551039-3047335057-610869246Hewlett-PackardHP Pavilion dv6700 Notebook PC Hewlett-PackardF.30 20080424000000.000000 + 00042303507018400FE04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC100100Microsoft Office Ultimate 200712390DCD7167E377C5SXbD8GIHGjaMGucjdV0eOsfQUQ = 81608 958-1411052-650131100Microsoft Office home and Student 20071274391ADA010BABErwhmjMH151uCT0fsthwjG98GY/A =81602-351-1033662-6834310

    Content Spsys.log: 0 x 80070002

    License data-->
    N/a, hr = 0 x 80070002

    Windows Activation Technologies-->

    --> HWID data
    Current Hash HWID: PAAAAAEABwABAAEAAQABAAAAAwABAAEAJJTMGmDudhu84yC + gASIzAaYmGD + l0Qs8vSm1awnvn6sVniq

    Activation 1.0 data OEM-->

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    TCPA Phoenix x

    How to ask a question >

    It helps those answering questions if you provide:

    What is your full version of windows (32-bit or 64-bit) and service pack level. (Right-click on my computer and select properties: Windows version which is displayed on the general tab that results (for example, Windows XP Professional Service Pack 1;)) Windows Vista Edition SP2 family)?

    You use what browser (exact version).

    What application anti-virus or security suite is installed and your current subscription?

    A 3rd party firewall is used instead the native Windows Firewall?

    What other software products anti-malware are installed and running?

    What updates you trying to install? (Number of KB)

    Please do it in your next reply.

    Information you provide will help someone to provide you with a relevant solution.

    Windows Vista 0 × 80070426 Activation Service not started or Validation not genuine error

    1. download and install the WGA Diagnostic tool

    2. after running the WGA Diagnostic tool, click the "Windows" tab and then click on 'copy to Clipboard '.

    3. then, visit the following Web site and create a post in the forum "Problems of WGA Validation" and paste the results of the WGA diagnostic data in a detailed post:

    4. a WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    UTC/GMT is 17:25 on Friday, February 10, 2012

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    You cannot run windows update using Firefox because it uses controls ActiveX Firefox is not (and will never). Yes, then unfortunately use IE for Windows update.

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    I just realized about this very recent which is apparently now closed:

    I had same problem with a Toshiba 1 TB drive - I lost on that day and tried at least 10 Windows 7 installs with various behaviours/settings/partitions and still the same result. Cannot run Windows Update.

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    Thank you very much.

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