CODE 80072EFE: cannot run windows update

I had some problems with my computer Windows Vista - Business Office.  Here are the ones I've noticed so far.

1. I can't run windows update, I get error code 80072efe when I try.

2. I get continuous popups.  Not all the time and not every time I have a Web browser open.  Sometimes my browser will open only to Web sites at random, for most of the sites trying to sell me something.  I've just close it before it ends even loading and it will be generally fine for awhile.

3. on my desk, I'm going to organize my icons where I want that they around my screen (work icons in a spot programs, browsers/email in another, records of files on my second monitor, etc.)  Whenever I restart all my icons automatically group either by date or name, and I have to go through the re-organization.  (This one is obviously not really important but I thought that I list all symptoms).

4. I tried to do a system restore, my computer has a restore point when you start if you press F11 on the scree of HP (or enter the boot menu by pressing F8 or F5, etc) and it will not allow me to enter this screen.  I can't enter the menu start and any other menu it lists on this screen, but the system restore seems to be disabled in some way.

I tried to run the scan on windows.live.support (or whatever the site is) and he found a lot of problems and 1 question he couldn't solve, so now I'm stuck.  I tried running malwarebytes scan and it does not pick up any viruses.

Any suggestions?

Launch TDsskiller (Rootkit removal tool)

http://support.kaspersky.com/downloads/utils/tdsskiller.zip.

After that, restart the computer and check for updates

And if there is a pop - up use the scanner found at http://safety.live.com

Tags: Windows

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