Cannot select tray 2 copy with Officejet Pro 8600 Premium

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• 6 "x 9" envelopes with officejet pro 8600 premium

  I try to print 6 "x 9" envelopes of greeting cards on my new officejet pro 8600 premium and get error message paper size mismatch. " With my old photosmart printer I was able to create a custom size envelop for this problem. But this option is not available on my new and better printer. Any ideas?

  Hi garyaw2,

  Try adding your old printer driver for JO 8600 and try to print, please follow the steps below to add a printer.

  Start > devices and printer > add a printer (available on top) > select Add a local printer (NO other options) > select Create New Port > port TCP\IP Standard select > next > enter IP address of JO 8600 (can be found by selecting the option Wireless on the front panel of the printer) > following > Select manufacturer such as HP or Hewlett-Packard and under printer select your old c309 printer and complete the wizard.

  Try to print again with prinetr selected c309.

• Printers HP Officejet Pro 8600: cannot print the PDF for HP Officejet Pro 8600 Premium

  I can't print pdf files. I can print Word and Excel documents. The printer worked fine on my old computer, it's a new laptop from Dell. I installed the wireless printer and had this problem. I then uninstalled all the hp print files and reinstalled like a printer cable and still it won't print pdf even if it will print documents of type word. Thank you for your help.

  Hey @scienceisfun,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that you have some problems with PDFs of your 10 Windows PC printing to your Officejet 8600 Premium e-all-in-one printer. I can help you with that, but as the printer prints other programs on the same computer, this means that the problem is related to your PDF software. I suggest you uninstall your PDF Viewer and install again. If you are not able to print PDF files after reinstalling the software, then the next step would be to contact the company that wrote the software PDF to decide the issue.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• Problem with Officejet Pro 8600 Premium, Windows 7 professional scanning

  When you are scanning an 8.5 x 11 page and save as a PDF on my computer, the entire page is not displayed.  Is there a setting that I jumped when setting up?  This is my first time on this printer...

  Thanks for the reply.  I've actually turned on Windows Firewall, turn off the first, then and now it seems good scan to PDF.  I really need to be able to scan in PDF, not only in JPEG format.  Scanner seems to work fine now, maybe it was just a quirk yesterday...

• OfficeJet Pro 8600 Premium - paper tray automatic selection according to the size of the paper

  OfficeJet Pro 8600 Premium, Windows 7

  How to setup the printer such as when I'm sending a legal document that automatically selects the tray 2 (legal paper in tray 2). Tray 1 is the default, with letter-size paper tray. In 'device settings' Tray 1 is set to letter and tray 2 has the legal value.

  Thank you!

  Greg

  Hi Greg,.

  At present, the 8600 does not support this feature of Microsoft. Unfortunately, there is no work around. You must manually select tray 2:

  1 Ctrl + p to open the print dialog window.

  2 Select the printer of desire and click the preference.

  3. go tab paper/quality, then select "Tray 2" on the decline of the Source of the paper in the menu dropdown.

  See you soon,.

  Kimu

• HP Officejet Pro 8600 Premium: Tray Lock worked until the upgrade of Windows 10

  Since a year now, I have 1 locked drawer for our book of receipt only, easier than all the other printing set to automatically select the default tray to tray 2 (Tray 1 is locked and all)! But I tried the upgrade of Windows 10, that was an epic fail and my cpomputer was sent to the doctor for the day. When I came back I had to basically start over with a new computer. I have everything back to be better than before, but THIS problem! Receipts in Tray 1 and my payment software its configured for Tray 1 specifically for receipts. All other default things that select and always tray 2. I can't anything out of tray 1. HOWEVER, my boss's computer is on a network with it and when it prints a receipt from his computer he properly dispences Tray 1. Yet.

  Help! PLEASE, I BEG YOU!

  Lacey!

  Hi @L2thaJ,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print correctly on tray 1 on your HP Officejet Pro 8600 Premium e-all-in-one printer. I will definitely do my best to help you.

  Is the other computer Windows 10 institutions, who works for printing on tray 1?

  It looks like Windows 10 and the software you are using does not work with the printer driver, what might happen.

  You are able to print to Tray 1, when printing from MS Word or Notepad?

  Please ensure that you use the latest printer driver for your printer.

  Download and run The printer Installation Wizard. The HP printer installation wizard detects automatically the best print available for your HP printer driver. It is only available for Windows 7, 8 and 10.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP OfficeJet Pro 8600: How to print on paper of custom format with Officejet Pro 8600 for Windows 10

  Problem: Cannot create a custom for HP Officejet Pro 8600 paper size

  Found a solution for Windows 7, but I need this same problem solved for Windows 10...

  The solution: 'Using pilot Deskjet 9800 to set a custom paper size to print for Officejet 8600' worked very well for me on a Windows 7 machine...

  However, the HP Deskjet 9800 driver is not available for Windows 10... you have another driver I can use that would work with Windows 10 and which is compatible with the HP Officejet Pro 8600... ???

  Hello

  Use the HP Deskjet 6940 as another driver, if it is not listed under HP it appears after clicking the Windows Update button in the Add Printer dialog box:

  1. Right-click your printer 8600 and select printer Ptoperties. A note which port is selected under Ports.
  2. Click Add a printer.
  3. Click on 'the printer that I want isn't listed.
  4. Select A Local port or a netowrk with manual settings.
  5. Select the port used by your printer.
  6. Select HP
  7. Select HP Deskjet 6940
     Note: Click on Windwos update if it is not listed under HP.
  8. Fill the wizrd and 6940 driver allows you to print a document custom formats.

  Kind regards

  Shlomi

• OfficeJet Pro 8600 Premium: When copying from the plateau the copier will print only 1/8 of page, then stop.

  Copier is towards the top sometimes & don't print that page of bucket 1/8, Athens he spits as if this one ends. Have unplugged the power cord & reconnected. Ran scans printhead & alignment. Off all night. All the ink levels are good. Still has not corrected it.

  Print an entire page of the screen of the computer without problem. Printing problem just go flat.

  Hi @Wendy-needshelp,.

  Thanks for joining the Forums of HP Support for a solution to your problem copying.

  I understand that you use a HP Officejet Pro 8600 Premium e-all-in-one with a computer and Windows 7 when you copy from sometimes flat it will only copy and print 1/8 of the page. I would like to help.

  You mentioned having unplugged and replugged the power cord. This is something that could be done. If you can, I reset the power and try to connect the printer directly to a wall outlet, if you currently use a protector or electrical surge extention. Sometimes the surge protectors can limit the amout of the power supplied to the printer.

  

  There was an update firmware released in April, which can help your printer. You can download the update of the firmware and run it from your computer to install it on the printer. You can go to the HP Officejet Pro 8600 N911g_n Firmware download page by clicking here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet Pro 8600 Premium e-All-in-One - N911n photo paper is not a choice of paper to Tray 1

  For the HP Officejet Pro 8600 Premium e-all-in-one - N911n

  I am running Windows 7 64 bit

  No error message

  New configuration of the printer

  I don't see as a choice of paper photo paper in Tray 1

  Hi FrancoArdito,

  Follow the steps below to print photo Tray 1

  1. Insert the photo paper 4 x 6, 5 x 7 or 8 x 10 Tray 1

  2 open the print application printer preferences

  3. click on the paper/quality tab

  4. Select the paper size, media Type and paper source

  5. click OK to save the settings, and print the application program.

  

• Maverick incompatible with Officejet Pro 8600 Plus

  Maverick update os x 10.9 is incompatible with Officejet Pro 8600 Plus.

  1 PDF files from the Web pages are black and show no information when I try to print from any browser.  Must take snapshots of Web page and print from that

  2 info printer shows that it is still printing when it is finished and will not move forward to the next task

  Help, please!  I see that there is no HP software update to resolve this issue and am confused why you didn't do your printing software compatible with a huge update of Mac.

  

  Hi podisc,

  Thanks for the quick response.  It is good to hear that you can print, it's at least a start.

  I know that you have not received the error messages in the document, but the behavior you describe leads me to believe that the software did not completely uninstall or install completely with the driver for the Mavericks.

  Please follow the steps listed in the document below and let me know how it goes.

  An "unsupported Operating System" or "Software is not compatible" message on a Mac running OS X v10.9 Mavericks "

  http://support.HP.com/us-en/document/c03976994

• Mac cannot print wireless HP Officejet Pro 8600 Premium

  I have a wireless network of office with some Mac and some PC and an HP Officejet Pro 8600 Premium.   During the initial Setup, the first Mac was able to print fine, but today, he was not able to print.

  Two PC can print wireless with no problems.  Macs are struggling, but it's different for each:

  Mac #1-OSX 10.8.5) printer installed via the installation CD.  He worked for a week, then stopped working today.    I sent a print job, and he was sitting in the buffer always 0%.  He never gave an error, but it has never printed.  Then I uninstalled the printer and added via system preferences and got the message "Unable to communicate with the printer right now" while the installation failed.   However, I am able to navigate to the IP address of the printer from a browser and see all the parameters.  I am also able to scan FROM the printer to this computer, then it is certainly communication he...

  2 mac - OSX 10.7.5) installed system Prefreences without problem printer.  Sent a print error-free job, but he blocked indefinitely in the buffer to 100% and never printed.   This Mac was able to print via USB.

  We are on the same wireless network.  The printer is configured with a fixed IP address.  Any ideas?

  Hello whatkatiedoes,

  I understand your frustration I want to gather some information so that we can begin troubleshooting.

  Did you update firmware for your OfficeJet 8600 Premium? If this isn't the case, I wish that install you this, it was released 23/7/2013 click here to update the firmware.

  Also we will go forward and restore the default network on your printer, go to the front panel of your printer and follow the steps below:

  Menu Configuration > Tools > restore default settings

  Now that we have a 8600 OfficeJet updated premium and have restored the default values. I want to you now to connect wireless using the Wireless, Setup Assistant which is also found in the front panel of your printer. Steps listed below:

  Menu Setup > network > Wireless Setup Wizard

  Once these steps have been performed, you can now try to re run the installation software. Here's the direct link for HP Officejet Pro Full Feature software and driver - Mac OS X 10.8. Please let me know the result and if it was successful, I hope to hear from you soon.

  Thank you

• HP Officejet Pro 8600 Premium: OfficeJet Pro 8600 Premium - cannot use Gigabit Wireless N

  My OfficeJet Pro 8600 Premium only connect to my router using Wireless G even though my router is capable of Wireless-N. I connect 2.4 GHz, and all my other devices connect to my router using Wireless N without problem. This printer's specifications indicate that it is able to use N Wireless 2.4 GHz. How can I get the printer to connect to my router using Wireless N? Thank you!

  Reset the printer to the default network. Reset your router failing factory. Reconfigure your router back to your configuration. Now try to connect using WA2 - AES encryption to your SSID.

• HP officejet pro 8600 Premium: HP officejet pro 8600 optimal N911n-no interface to computer with win10 installed

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  Uninstall the printer and download the complete functionality for your operating system software

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series---N9/4322916/model/4323651#Z7_3054ICK0KGTE30AQO5O3KA30R1

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  After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

  Hi @dshirley22,

  Thanks for the response back.

  I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

  Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet Pro 8600 Premium print cover stock (67 lb) question

  HP Officejet Pro 8600 Premium

  "out of paper"

  The printer's paper. Check the paper tray and add more paper if necessary to continue printing.

  I try to print from Tray 1 cover. How to make adjustments so that it can print or is there a store bypass on this printer that I can't find.

  The sales representative told me when I bought this product I was able to print stock coverage.

  Help!

  You shouldn't have any problems with the documents in your list. You did to be sure you choose the correct paper type before printing? The product can capture not paper if the type in the tray and paper format does not match the size settings and type in the print driver. Heres how to check the paper type is defined:

  1. Return to the document that you were trying to print when the problem occurred.