Problem with Officejet Pro 8600 Premium, Windows 7 professional scanning

When you are scanning an 8.5 x 11 page and save as a PDF on my computer, the entire page is not displayed.  Is there a setting that I jumped when setting up?  This is my first time on this printer...

Thanks for the reply.  I've actually turned on Windows Firewall, turn off the first, then and now it seems good scan to PDF.  I really need to be able to scan in PDF, not only in JPEG format.  Scanner seems to work fine now, maybe it was just a quirk yesterday...

Tags: HP Printers

Similar Questions

  • 6 "x 9" envelopes with officejet pro 8600 premium

    I try to print 6 "x 9" envelopes of greeting cards on my new officejet pro 8600 premium and get error message paper size mismatch. " With my old photosmart printer I was able to create a custom size envelop for this problem. But this option is not available on my new and better printer. Any ideas?

    Hi garyaw2,

    Try adding your old printer driver for JO 8600 and try to print, please follow the steps below to add a printer.

    Start > devices and printer > add a printer (available on top) > select Add a local printer (NO other options) > select Create New Port > port TCP\IP Standard select > next > enter IP address of JO 8600 (can be found by selecting the option Wireless on the front panel of the printer) > following > Select manufacturer such as HP or Hewlett-Packard and under printer select your old c309 printer and complete the wizard.

    Try to print again with prinetr selected c309.

  • Cannot select tray 2 copy with Officejet Pro 8600 Premium

    Win 7, 64 bit

    OfficeJet Pro 8600 Premium

    I installed the drivers on the disk supplied in the box. (Not sure if there is a new driver or an update yet for this product.)

    I bought this printer so that I could load my UPS package labels into a bar of tasks and plain paper in the other.

    I loaded the labels into Tray 1 (according to instructions) and paper in tray 2.

    I have everything works fine except that I can't understand how to specify tray 2 as the tray to make copies of. In respect of the COPY > SETTINGS > SET SELECT only Tray 1 is displayed.

    Issues related to the:

    (1) why not tray 2 option to copy? How can I fix it? A firmware update maybe?

    (2) printing these UPS labels from tray 2 seems to work very well. Is there a reason why this would be bad?

    Thank you!

    Connected by ethernet cable, he downloaded the new version of the firmware (... 1136BR).

    That fixed it! Tray 2 is now an option under settings to copy.

    The only disappointing is that I asked about a new version of the firmware in my first question... but it took a whole week to get this resolved... and I had little to get to the answer myself!

    In any case, now it is fixed and seems to work very well.

  • HP OfficeJet Pro 8600: How to print on paper of custom format with Officejet Pro 8600 for Windows 10

    Problem: Cannot create a custom for HP Officejet Pro 8600 paper size

    Found a solution for Windows 7, but I need this same problem solved for Windows 10...

    The solution: 'Using pilot Deskjet 9800 to set a custom paper size to print for Officejet 8600' worked very well for me on a Windows 7 machine...

    However, the HP Deskjet 9800 driver is not available for Windows 10... you have another driver I can use that would work with Windows 10 and which is compatible with the HP Officejet Pro 8600... ???

    Hello

    Use the HP Deskjet 6940 as another driver, if it is not listed under HP it appears after clicking the Windows Update button in the Add Printer dialog box:

    1. Right-click your printer 8600 and select printer Ptoperties. A note which port is selected under Ports.
    2. Click Add a printer.
    3. Click on 'the printer that I want isn't listed.
    4. Select A Local port or a netowrk with manual settings.
    5. Select the port used by your printer.
    6. Select HP
    7. Select HP Deskjet 6940
      Note: Click on Windwos update if it is not listed under HP.
    8. Fill the wizrd and 6940 driver allows you to print a document custom formats.

    Kind regards

    Shlomi

  • problem with Officejet pro 8600 N911g ePrint

    I'm trying to install eprint on my officejet however I have questions. I went into my settings to printers via the IP address and when I click on activate ePrint, it says this:

    Unable to connect to the server.

    Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
    If your network requires a proxy server address to connect to the Internet, click Proxy enter or check your browser settings.

    As far as I know of I do not use a proxy server address. I have Cox Cable internet and have set the IP to my computer/printer to static. All other work well i.e. wifi printing, iphone/ipad and ext.

    Thank you

    Danny

    The steps below a usually resolve the problem you are experiencing:

    1. unplug the power cord at the back of the printer.

    2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).

    3. wait 20 seconds, then plug the router (and the modem, if necessary) in.

    4. wait for 30 seconds, then plug the printer back and power.

    5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.

    These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):

    1. tap the wireless at the top of the screen of the printer and note the IP address.

    2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.

    3. the printer status page must be open.  Click network in the upper part.

    4. click on networking on the left.

    5. Select the Proxy settings.
    Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
    If you receive an internal system error, refresh the page until it loads the proxy settings.

    6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.

    7. click on the network address (IP) on the left.
    Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.

    8. leave automatic IP IP address Configuration.

    9 change the DNS address to the manual DNS Server Configuration.

    10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.

    11. click Apply and you should get a success message.

    12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

    Let me know if you need additional assistance. Thank you

  • OfficeJet Pro 8600 Premium - paper tray automatic selection according to the size of the paper

    OfficeJet Pro 8600 Premium, Windows 7

    How to setup the printer such as when I'm sending a legal document that automatically selects the tray 2 (legal paper in tray 2). Tray 1 is the default, with letter-size paper tray. In 'device settings' Tray 1 is set to letter and tray 2 has the legal value.

    Thank you!

    Greg

    Hi Greg,.

    At present, the 8600 does not support this feature of Microsoft. Unfortunately, there is no work around. You must manually select tray 2:

    1 Ctrl + p to open the print dialog window.

    2 Select the printer of desire and click the preference.

    3. go tab paper/quality, then select "Tray 2" on the decline of the Source of the paper in the menu dropdown.

    See you soon,.

    Kimu

  • OfficeJet Pro 8600 Premium: HP OfficeJet Pro 8600 Premium does not print Windows with Word 2016 10 envelopes

    After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

    Hi @dshirley22,

    Thanks for the response back.

    I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

    Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

    Please let me know if that solves the problem, or if you need assistance.

    In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • HP Officejet Pro 8600 Premium: Tray Lock worked until the upgrade of Windows 10

    Since a year now, I have 1 locked drawer for our book of receipt only, easier than all the other printing set to automatically select the default tray to tray 2 (Tray 1 is locked and all)! But I tried the upgrade of Windows 10, that was an epic fail and my cpomputer was sent to the doctor for the day. When I came back I had to basically start over with a new computer. I have everything back to be better than before, but THIS problem! Receipts in Tray 1 and my payment software its configured for Tray 1 specifically for receipts. All other default things that select and always tray 2. I can't anything out of tray 1. HOWEVER, my boss's computer is on a network with it and when it prints a receipt from his computer he properly dispences Tray 1. Yet.

    Help! PLEASE, I BEG YOU!

    Lacey!

    Hi @L2thaJ,

    Welcome to the Forums of HP Support!

    I understand that you are unable to print correctly on tray 1 on your HP Officejet Pro 8600 Premium e-all-in-one printer. I will definitely do my best to help you.

    Is the other computer Windows 10 institutions, who works for printing on tray 1?

    It looks like Windows 10 and the software you are using does not work with the printer driver, what might happen.

    You are able to print to Tray 1, when printing from MS Word or Notepad?

    Please ensure that you use the latest printer driver for your printer.

    Download and run The printer Installation Wizard. The HP printer installation wizard detects automatically the best print available for your HP printer driver. It is only available for Windows 7, 8 and 10.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • HP officejet pro 8600 Premium: HP officejet pro 8600 optimal N911n-no interface to computer with win10 installed

    Hello I have a HP officejet pro 8600 premium tto e-all-in-one-N911n printer connected to a Lenovo desktop computer. I recently updated my computer from Win8.1 to Win10. I have tried to find drivers and updated the printer software for my printer. Currently, my printer will not run any computer to printer functions because I can't establish any interface between these two products. If anyone knows when there will be an update of the printer software match Win10, please inform Mr. thank you.

    Uninstall the printer and download the complete functionality for your operating system software

    http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series---N9/4322916/model/4323651#Z7_3054ICK0KGTE30AQO5O3KA30R1

  • OfficeJet Pro 8600 Premium: When copying from the plateau the copier will print only 1/8 of page, then stop.

    Copier is towards the top sometimes & don't print that page of bucket 1/8, Athens he spits as if this one ends. Have unplugged the power cord & reconnected. Ran scans printhead & alignment. Off all night. All the ink levels are good. Still has not corrected it.

    Print an entire page of the screen of the computer without problem. Printing problem just go flat.

    Hi @Wendy-needshelp,.

    Thanks for joining the Forums of HP Support for a solution to your problem copying.

    I understand that you use a HP Officejet Pro 8600 Premium e-all-in-one with a computer and Windows 7 when you copy from sometimes flat it will only copy and print 1/8 of the page. I would like to help.

    You mentioned having unplugged and replugged the power cord. This is something that could be done. If you can, I reset the power and try to connect the printer directly to a wall outlet, if you currently use a protector or electrical surge extention. Sometimes the surge protectors can limit the amout of the power supplied to the printer.

    There was an update firmware released in April, which can help your printer. You can download the update of the firmware and run it from your computer to install it on the printer. You can go to the HP Officejet Pro 8600 N911g_n Firmware download page by clicking here.

    Please let me know if that solves the problem, or if you need assistance.

    Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • Error message Officejet Pro 8600 Premium that the drivers for this device are not installed. Code 28

    Printer : Officejet Pro 8600 Premium. model CN577A

    OS : Microsoft Windows 7 Home
    Base-64

    How your product is connected to your PC? : Network

    Description of the problem : in the Device Manager I have an error message with the

    OfficeJet pro 8600 icon - "the drivers for this device are not installed.

    (Code 28)

    There is no driver selected for the item or a set of device information. "I have

    have uninstalled and reinstalled the driver without result. The printer

    seems to work fine.

    Hello

    Yes, I would also suggest a new re-installation of the software.

  • HP Officejet Pro 8600 Premium: HP Officejet Pro 8600 Premium e-All-in-One - N911n

    My HP Officejet Pro 8600 Premium has worked great for years, but now the problem is that then adaptation pages in black ink in the table, the copies are exposed and too slightly inked to read.

    Printing is perfect in black and color of the computer.

    The probem has to do with the top of the table side only.

    Can anyone help with a solution?

    Thank you

    4TT

    Thanks to Mitch to HP technical support;

    Solution was to turn off the device, then reconnect.

    Yesterdays failure tempary must have played with the internal settings.

    Works great once again,

    Thank you

    4TT

  • HP Officejet Pro 8600 Premium print cover stock (67 lb) question

    HP Officejet Pro 8600 Premium

    "out of paper"

    The printer's paper. Check the paper tray and add more paper if necessary to continue printing.

    I try to print from Tray 1 cover. How to make adjustments so that it can print or is there a store bypass on this printer that I can't find.

    The sales representative told me when I bought this product I was able to print stock coverage.

    Help!

    You shouldn't have any problems with the documents in your list. You did to be sure you choose the correct paper type before printing? The product can capture not paper if the type in the tray and paper format does not match the size settings and type in the print driver. Heres how to check the paper type is defined:

    1. Return to the document that you were trying to print when the problem occurred.

  • Do not feed paper for incoming faxes, officejet pro 8600 premium

    I have a HP Officejet Pro 8600 Premium.  Recently I started having a problem with my incoming faxes.  An incoming fax comes through, and when it will feed the paper to print, it shows on the screen that it is paper.  He goes through the process of trying to feed paper through and makes the sounds, it does usually when I am out of paper in the feeder, but I'm not.  It prints and copies fine.  Just having this problem with the incoming fax is not able to print.  Help!

    Too bad!  I found the problem.  This is a printer 2 bins and sort my incoming faxes were trying to feed from the 2nd drawer (which was empty).  I have no idea how the setting has been changed, or how to restore it, but I'm not worried about it, now that I know what it is.  I was able to print any faxes that never came through (all 24 of them, Ouch!)

    Thank you!

  • Mac cannot print wireless HP Officejet Pro 8600 Premium

    I have a wireless network of office with some Mac and some PC and an HP Officejet Pro 8600 Premium.   During the initial Setup, the first Mac was able to print fine, but today, he was not able to print.

    Two PC can print wireless with no problems.  Macs are struggling, but it's different for each:

    Mac #1-OSX 10.8.5) printer installed via the installation CD.  He worked for a week, then stopped working today.    I sent a print job, and he was sitting in the buffer always 0%.  He never gave an error, but it has never printed.  Then I uninstalled the printer and added via system preferences and got the message "Unable to communicate with the printer right now" while the installation failed.   However, I am able to navigate to the IP address of the printer from a browser and see all the parameters.  I am also able to scan FROM the printer to this computer, then it is certainly communication he...

    2 mac - OSX 10.7.5) installed system Prefreences without problem printer.  Sent a print error-free job, but he blocked indefinitely in the buffer to 100% and never printed.   This Mac was able to print via USB.

    We are on the same wireless network.  The printer is configured with a fixed IP address.  Any ideas?

    Hello whatkatiedoes,

    I understand your frustration I want to gather some information so that we can begin troubleshooting.

    Did you update firmware for your OfficeJet 8600 Premium? If this isn't the case, I wish that install you this, it was released 23/7/2013 click here to update the firmware.

    Also we will go forward and restore the default network on your printer, go to the front panel of your printer and follow the steps below:

    Menu Configuration > Tools > restore default settings

    Now that we have a 8600 OfficeJet updated premium and have restored the default values. I want to you now to connect wireless using the Wireless, Setup Assistant which is also found in the front panel of your printer. Steps listed below:

    Menu Setup > network > Wireless Setup Wizard

    Once these steps have been performed, you can now try to re run the installation software. Here's the direct link for HP Officejet Pro Full Feature software and driver - Mac OS X 10.8. Please let me know the result and if it was successful, I hope to hear from you soon.

    Thank you

Maybe you are looking for