Cannot transfer videos on the web (or Youtube, Vimeo or Facebook)

I use Windows 10. I stored my files and the project on an external hard drive, but I also have a complete copy on my C drive.

I already downloaded a previous version of my current project on Facebook and had no difficulty.

However, today, when I tried to download it from the web (I tried Facebook, Vimeo and Youtube) I received a message that "online services encountered an error.  The service will now be terminated or suspended if possible. When I close the dialog box, I get a second message saying: "an error occurred file transfer. You want to try again, stop the flow of work or terminate this service completely?

In searching this forum, I found what looks like a similar problem regarding Adobe Premiere elements 13. At that time there was no solution to the problem, although a number of people are trying to help. One of the questions posed by online help was the problem had to do with copyrighted material or not. I tested this by removing a piece of music that could have been copyrighted, but it made no difference. The file still wouldn't download.

I fear I can have corrupted my project in some way and need to know if the problem can be resolved, or if I need the trash of my project and start over again.  And if that were to happen to any project I do in Adobe first 14.

Thank you for your help.

Carolyn

The challenge is that these sites (especially YouTube) are continually update their systems and programs of this obsolete interface with them.

If you haven't done so already, go to the Preferences/Web share page and manually check the updates of Service.

If that does not do it, you can always work around the problem.

If you use version 14, go to export & share/devices/computer and select 1920 x 1080 with the possibility of a MP4 output. You can then manually load this video to any website via your web browser.

Tags: Premiere

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