Cannot uninstall the old program, reinstall, or remove the folder

I bought this home edition of XP used from Lady in my building.  His father-in-law was.  It has the older version of mozilla firefox here since 2009.  In the Panel of control-add/remove programs-it will not uninstall.  I tried to click the icon for it and it will not open.  I tried to delete the file and receive error message: access is denied.  I went on the site and can not download the latest version either.  What should I do now?  It does not close also.  It restarts after said save setttings and stop.

You bought a computer with a preinstalled operating system or just the OS and put it on a computer that you have ever had?

Search for malware:

Download, install, execute, update and perform analyses complete system with the two following applications:

Remove anything they find.  Reboot when necessary.  (You can uninstall one or both when finished.)

Search online with eSet Online Scanner.

The less you have to run all the time, most things you want to run will perform:

Use Autoruns to understand this all starts when your computer's / when you log in.  Look for whatever it is you do not know using Google (or ask here.)  You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory.  This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

Do some cleaning and dusting off this hard drive:

You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
http://www3.TELUS.NET/dandemar/spack.htm
(Especially of interest here - #4)
(Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

How to use disk cleanup
http://support.Microsoft.com/kb/310312

You can disable hibernation if it is enabled and you do not...

When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

-Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
-Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
-Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

You can control the amount of space your system restore can use...

1. Click Start, right click my computer and then click Properties.
2. click on the System Restore tab.
3. highlight one of your readers (or C: If you only) and click on the button "settings".
4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
5. click on OK. Then click OK again.

You can control the amount of space used may or may not temporary Internet files...

Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

-Open a copy of Microsoft Internet Explorer.
-Select TOOLS - Internet Options.
-On the general tab in the section 'Temporary Internet files', follow these steps:
-Click on 'Delete the Cookies' (click OK)
-Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
-Click OK.
-Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
-Once it's done, click OK, close Internet Explorer, open Internet Explorer.

You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

CCleaner (free!)
http://www.CCleaner.com/
(just disk cleanup - do not play with the part of the registry for the moment)

Other ways to free up space...

SequoiaView
http://www.win.Tue.nl/SequoiaView/

JDiskReport
http://www.jgoodies.com/freeware/JDiskReport/index.html

Those who can help you discover visually where all space is used.  Then, you can determine what to do.

After that - you want to check any physical errors and fix everything for efficient access"

CHKDSK
How to scan your disks for errors* will take time and a reboot.

Defragment
How to defragment your hard drives* will take time

Cleaning the components of update on your WIndows XP computer

While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need.  This will help you ensure that your system update is ready to do it for you.

Download and run the MSRT tool manually:
http://www.Microsoft.com/security/malwareremove/default.mspx
(Ignore the details and download the tool to download and save to your desktop, run it.)

Reset.

Download/install the latest program Windows installation (for your operating system):
(Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
(Download and save it to your desktop, run it.)

Reset.

and...

Download the latest version of Windows Update (x 86) agent here:
http://go.Microsoft.com/fwlink/?LinkId=91237
... and save it to the root of your C:\ drive. After you register on the root of the C:\ drive, follow these steps:

Close all Internet Explorer Windows and other applications.

AutoScan--> RUN and type:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

Reset.

Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
How to reset the Windows Update components?

Reset.

Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing you pouvez wish to make:

Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end.  This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

Tags: Windows

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