Cannot use 8 GB in Portege R700

Hello

I had 2 x 2 GB PC3 10600 ram in my R700 (i3) running Windows 7 x 64.

I have a few sticks of 4 GB of ram, I wanted to update my laptop 8 GB total.

I put in the memory which consists of:
1 x 4 GB PC3 12800
1 x 4 GB PC3 10600

The laptop comes on the screen where it says "Starting Windows" and looks like it freezes before windows animation.

If I try to use 1 x 4 GB (two speeds) and 1 x 2 GB, then Windows starts fine, but there is a problem when I use both the 4 GB sticks.

I tested the ram with Memtest and they pass the tests.

If I put the bars of 4 GB of RAM in a R840 (Windows 8.1 Pro), it starts very well.
If I put the bars of 4 GB of RAM in a R700 (i5 running Windows 8.1 Pro), this also starts very well.

If I try to put in the sticks of 2 x 4 GB of ram in the R700 i3 and trying to install Windows 7 or Windows 8.1 then happens to the screen that says "Windows is loading files" and the progress bar ends but then the screen goes all white and the fan runs but nothing else happens.

I have 8 GB of ram in the R700 i3, so I don't know that it supports. The BIOS detects it has 8 GB of ram when I inserted them and the BIOS is updated to the latest version which is 2.20 iirc.

Anyone can shed light on the problem?

Hi Borito

If the specification states that your model of laptop can handle with 8 GB of RAM, that we should not discuss this topic.
By RAM upgrade is important to use 100% compatible and two modules of identical RAM (same specifications).
I tested it on my machine using too much standard and a cheap RAM and my machine was dead. With two modules of identical RAM, everything is OK.

Can you please send the name of the exact model of your laptop Portege (R700-xxx) and I'll try to find the exact reference for 4 GB of RAM for this model of laptop.

Tags: Toshiba

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