Portege R700 - external DVD Player compatibility

I have a problem with a Samsung external super-multi drive 2 year with my new Portege R700-1F3, which does not come with a DVD player. The USB powered Samsung dvd player works fine with all other computers that I have access to:
* MacBook with OS X 10.5
* Samsung NP - X 360 laptop computer with Windows XP 32-bit
* Dell Inspiron Zino HD computer desktop with Windows 7 64 bit

The symptoms are:
* When the dvd player is plugged in Portege, the green light on the dvd player goes on and out.
* This happens in the BIOS, and once that Windows 7 32-bit support.
* In Control Panel Windows 7 devices & printers, the DVD alternately appear & disappear constantly.
* When it appears, it shows up as "USB storage device" with a yellow! warning icon.

I tried all 3 USB ports. The power cable is plugged Portege. I tried the turn of the digital signature when starting upwards. The external dvd came free with my old laptop from Samsung and is the model AA-ES0N09B.

Any suggestion that this is a hardware or software problem and how to fix it?

Thank you
Lola

Hi Lola,.

Have you tried other USB devices on your Portege R700 if they work properly?

If peripheral USB do some problems I would try to remove the USB ports from the Device Manager (right click > uninstall) and restart your computer. After that, the USB ports will be recognized again and you are able to use them.

If it doesn t help I would try a driver update from the official website of Toshiba chipset. http://EU.computers.Toshiba-Europe.com/

Tags: Toshiba

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