cannot use creative cloud after renewed the license (one month)

I've used the creative cloud with a one year license. After a six month break, I renewed the license Friday night for a month. Now I can't use any software of creative cloud on my mac computer. What can I do?

Your subscription to cloud shows correctly on your account page?

https://www.adobe.com/account.html for subscriptions on your page from Adobe

If you have more than one email, you will be sure that you use the right Adobe ID?

.

If Yes

Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

.

If no

This is an open forum, Adobe support... you need Adobe personnel to help

Adobe contact information - http://helpx.adobe.com/contact.html

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

-Select your product and what you need help with

-Click on the blue box "still need help? Contact us. "

Tags: Adobe

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    Please contact customer service to get this resolved.

  • Good night! I will not renew the license of creativ-cloud more

    Good night! I will not renew the license of creativ-cloud more

    If you have a full creative cloud plan, one App or photography to the month then please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.

    If you have an annual plan of complete creative cloud, one App or photography and wish to cancel your membership then please contact our support team directly.

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    If you see a blank white screen, see this link. If you see something else, please let us know what you see.

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