Cannot use my programs after renewed my subscription

I just renewed my license to create cloud.

My account says I have been charged $ 31, but my Bank said I was responsible of 45.

My applications on desktop computer will not always open even if they have been renewed, giving me the same mistakes as they did before.

I can't install apparently no Photoshop 2015 I can update to 2014, but it will not always be open.  It gives me this error:

ERROR: Photoshop Adobe Photoshop CC 2015 Support 16.0.0.0 of version: 9.0.0.7 is not supported by this version: 9.0.0.3 of RIBS

I also never wanted a monthly subscription on my credit card, and I'm trying to pay a year in advance, as I always have, but I can't find any option for this.

for your mistake, Adobe Photoshop CC 2015 will be not install and error

on behalf of the question, contact support adobe during hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

Tags: Adobe

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