Cannot use the DVDirect device

Original title: I have a DCR - HC21 Handi Cam and need to import the vidoe off minis bands on my laptop, any suggestions (running windows 7)

After spending over an hour on the phone with Sony and getting no response because the guy basically kept repeating the same thing, Im not yet closer to put the video on my handi on my laptop cam. In the past I always just copied off my DVDirect drive and others, but the end of the power of it broke. I just want to save my videos to my handi cam to edit on my laptop.

Hello

 

Thanks for posting the question in the Microsoft Community!

The DVDirect drive unit does not work.

I would contact Sony team and try to get a new device.

You can get assistance on the site:

http://www.Sony.co.in/section/support

If you need any help or if you encounter problems with Windows in the future, let us know and we would be happy to help you.

Tags: Windows

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