Cannot use the installed program
I print Master 2011 installed on my computer. It was working fine. Now a msg comes up saying that a problem caused the blocking of the programme of work? I uninstalled then reinstalled and get the same message. Any idea what is the problem?
Might try the PrintMaster 2011 Platinum support forums...
http://support.Encore.com/technicalsupport/product_detail.aspx?product_id=2643
You should maybe uninstall, manually remove the entries, he left behind in the registry and files left behind as well (probably in your profile (\users\%username%\, \program files\, program files can - just to be sure it's actually uninstalled / gone) then restart.)
Install from the installation media. Do not run it.
Download/install the patch: http://support.encore.com/technicalsupport/kb.aspx?kb_id=1455&product_id=2643
Reset.
Now try to run it.
If this does not work as well...
http://support.Encore.com/technicalsupport/tech_support_frm.aspx?product_id=2643
(Open a problem ticket.)
Tags: Windows
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