OfficeJet 6830 E3E02A: problem with printhead

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• OfficeJet Pro 6830: Problem with printhead

  My operating system is Mac OS X 10.5 Yosemite but who did not have the menu drop down.  In any case, I too more ink for my Officejet Pro 6830.  I ran through the troubleshooting suggestions, nothing worked.  I've unplugged and took ink and back in.  My printer was purchased on 06/05/15.  I do not see the feature that allow the print head be replaced, who would say that my printer it just says: Oxc19a0020 and problem with printhead.  It appears so, there is nothing that can be done other than to buy a new printer?

  Solved!  HP sent me a replacement.

• HP Officejet Pro 6830: My 6830 Pro Officejet a error Messege "problem with printhead. Through troubleshooting all.

  My HP Officejet Pro 6830 worked normally and then all of a sudden it started giving the error messege "problem with printhead.  It does no more than print all.  It doesn't let me do any troubleshooting procedures.  I use a wireless network on windows 10 64-bit operating system.  My printer is covered by the warranty.  What can I do to fix this?

  You will need to contact HP for the service, they will probably send you a replacement printer.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.

• problem with printhead - it's on my Officejet Pro 6830

  All I seem to get on the printer is the message above - problem with printhead and underneath there is a code 0xc19a0042.

  Could someone tell me how to get this printer working again I tried to turn off, remove the ink cartridges, looking for all the obstructions, switch on fowarding impression and the same message appears.

  Any help would be greatly appreicated, Oh and also when I took the printer out of the box that it came in a small plastic Cog is out, it may have something to do with it, but it has been printing fine since I got it a month ago.

  Hi people, just check you received a replacement of HP support printer?

  Thank you

  Ciara

  Note for someone else on this thread, please see the links below for support Docs

  Americas and Asia

  http://support.HP.com/us-en/document/c04839288

  Europe, Middle East, Africa

  http://support.HP.com/us-en/document/c04839289

• HP 6830 Officejet Pro: problem with printhead

  My printer is now under warranty and started giving the following message on a month previously, the error code Oxc19a0003 "problem with printhead.  He continued to print while the cartridges are low on ink.  I guess it was the 'problem '.  I changed the cartridges today and printed 1 page without problems and in the middle of the second page, it stopped printing altogether.  The cartridges that I removed were those that came with the printer when I bought it.  I tried to find an answer this problem today nothing doesn't. I'm in the middle of a project and really need a solution to this problem.

  My product number is E3EO2A

  Help, please!

  Hello

  Thank you for using the forum.

  If you receive this error, is there nothing more you need to do, except to contact support.

  Depending on where you are in, please select the appropriate link:

  Series 6800 printer supports training US, Asia

  http://support.HP.com/us-en/document/c04839288

  Series 6800 printer supports statement Europe Middle East Africa

  http://support.HP.com/us-en/document/c04839289

  Thank you.

• problem with printhead HP photosmart B109n

  PROBLEM WITH PRINTHEAD

  I tried many ways in order to I clean the printhead without result.
  It does not work. The printhead has banned.
  I want to replace it.
  My printer model is

  HP PHOTOSMART Wireless B109-n

  Q8447B

  To get a print head for this printer model, you should contact HP directly. You can find their number by following the link below. I hope this helps.

  http://goo.GL/WaHYM

• HP Officejet Pro 6830: problem with printhead

  Error message: there is a problem with the printhead

  I turned printer off and unplugged, rebooted and then same message.

  This link explains with this error msg & steps to follow.

  Most likely, you will need to contact HP support.

  Open this link: www.hp.com/contacthp/
  Then enter your product number or select Auto detection
  Scroll up to "still need help? Fill out the form to select your contact options.
  Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appears.

• Printer Officejet Pro 6830: problem with printhead

  Where can I find a solution (repair or replacement) the problem with the printhead?  Call to Staples made me a call to HP and an automatic reply back to www.support, that got me nowhere.

  This is my first answer on this issue known.  Followed by replys supported.

  Read it here, as your warranty would cover the Exchange.

  More information on the trade.

• OfficeJet Pro 6835: Problem with the print head - Oxc19a0003

  Just bought the Pro Officejet 6835 this month of April and now the print screen shows "Oxc19a0003, there is a problem with the printhead". Had tried a hard reset of the e power cord does unplugging and is still showin the same error. Can't find a number of HP support, I can call or chat online. Help, please!

  Hello

  Its unfortunate to see this error on a new pritner.

  The error appear while you were setting up the printer for the first time, before installing the ink? (Yes/no)

  The error appear while you have been putting in place of the printer for the first time, after installation of ink? (Yes/no)

  Can I know if you had printed a few pages before the error appeared? (Yes / no)

  The error appear as soon as you switched on the printer? (Yes / no)

  However, please call HP Technical Support for assistance.

• OfficeJet Pro 8620: problem with ink

  Hello. I have nothing else to the HP printers used in my life using the computer - more than 25 years! I bought a new Officejet Pro 8620 2 years. I also bought cartridges refilled at the same time as my father died and I would need to use the printer a lot. Unfortunately, I bought ink another 3 times for this printer, when printing somewhere near 100 pages ALTOGETHER since the purchase. Problem is the printer keeps saying cartridge is not HP and damaged - should replace the HP cartridges. I've NEVER had a problem before using reloaded cartridges. Why change now? Am very close to get back to using my old computer Win XP and more old HP all-in-one printer. I have 3, and none of them has NEVER given any problems.

  Looking for help on this. Have always had confidence in HP before - don't want to lose that now. Last cartridges were new HP, but still having the same problems. Suppliers of ink have been highly evaluated with excellent reviews. Warranty expired a year ago. Haven't had extended warranty because, as I said, never had a problem with HP printers to more than 25 years.

  In addition, cellular internet very limited - and not (!) reliable. 50 miles of the city.

  Yes, I learned a LOT over the weekend. First of all, I ordered a few inkplicity.com ink. Am curious about their ink, with their 1 year warranty. Shortly after ordering, I contacted Fuzoo, who then asked me to photograph both sides of the chip. I had no idea of the chip was removable. And actually, I see on the YoYoInk cartridges that the chip is glued in place. Then, I saw a few chips ink auto reset for sale online. And then began to find a lot of links and messages and articles on the chips of HP and the problems associated with them. Like my old printers were about 2000 or so, I had never met the problems associated with the current chips.

  Now, Fuzoo has graciously agreed to replace not only the Magenta faulty cartridge (which has their 'old' piece), but will send a full order before, which was black (2) and a set of color inks. Can't get much better than this! So it would seem that I'm no longer need an explanation of why this happens - it's all about HP and their need to force their customers (who FREELY CHOOSE to buy their printers) in the purchase of HP ONLY cartridges.

  It is a free country that is stuffed with capitalism. You'd be hard-pressed to get into any grocery store and NO search of generic items just alongside their counterparts in brand and usually for less money. You have car trouble? Generic (non - OEM) parts are available, as well as a lot of rooms refurbished. HP should remember their place in the grand scheme of things, or they will go the way of many other electronics companies. Trying to force customers to pay more for ink is bad. ... So this would increase the cost of the printers in the first place? Yes, probably. I was always ready to buy quality products when I could afford to, and HP printers had always been reliable but also easy to use. With this printer, I swore to the dang thing a lot more that I used it.

  Please, ch, make the message and ease up trying to railroad customers. Even us loyal customers for a long time "' will leave! Don't forget, we are customers of HP by "choice"!

  Problem is now solved. Thank you all for your comments!

• HP Officejet Pro L7590 problems with new software

  Hello

  I have a HP all-in-one OfficeJet Pro L7590.  I had to move the printer on another computer that is running Windows 7.

  When I install and try to print to the printer does not act as he did with the software that was on the old computer XP.

  What I mean is that the printer will not print double side which is a feature that I used a lot.

  I downloaded and reinstalled the software and downloaded used the HP print and Scan doctor.  When executing this I was told there was a driver conflict so I unplugged the usb cable and drivers have been removed and when I plugged it in new dirivers were installed.

  Always when I go to properties and select Quick economy and printing on two sides he spits a page then the printer acts as if it was out of paper, and then when I press OK on the printer it prints the second page on another sheet of paper.  Note: What is printed on the 1st page prints correctly and what is printed on the 2nd page works properly for printing on the other side, but it is not the other side, but a separate sheet of paper.

  Your help would be MOST APPRECIATED what!

  Note: I repeat that the software that worked under Windows XP has never had this problem.  This new version of the software running under Windows 7 has a problem.

  Hello

  Just to thank everyone who responded to my questions about the problem with printing 2 Facer on OfficeJet Pro L7590 by HP.  I did the following and it seems to have solved the problem of this printer DO NOT print on two sides of a sheet of paper.

  1 deleted all the computer printer software

  2 used the utility available on HP website washer to clean any persistent software that I couldn't find.

  3. set the printer back to factory defaults.

  4 use HP printer Installation Wizard to find and install the fix version of the software that sits on the HP website.

  Thanks again for those who repsonded and I hope the above helps anyone who might read this message.

• HP Officejet Pro 8620: HP Officejet Pro 8620 - problem with wireless connection w/computer

  Hi all

  I recently bought the HP Officejet Pro 8620 and I have problems connecting with my computer.

  I used the Setup Wizard to connect the printer to the wireless network of my University, and when it's over, the blue light of connectivity remains a solid blue and the screen says it is connected, which is great. However, when I use the HP Officejet Pro 8620/software of connection instillation, I always get the message,

  "-L' the entered IP address is either incorrect, or it is another wireless network that has the same name as your network." Please ensure that your printer has this IP or enter the correct address below and click on search. Also, confirm that you wireless network is unique. »

  I did somehow on the printer IP address is copied 100% exactly the same with the points and the message still appears and my printer is unable to connect with my computer. As another option, it says that I can use the host name to find the printer as well. However, the same thing happens. I'll type in the name of host by number and letter by letter, and again, it does not find my printer. In addition, there is only 1 network name so I know I hit the right one. Being a student, it is very important that I get things printed off the coast, it is essential for me to solve this problem. Also, I spent a lot of money on it so I need to work properly.

  It should be easy to communicate that it gives me all the necessary information right in front of me, but as I said, it was not easy or fun experience. I don't really know how IP work addresses but I tried to use all the only thing that I can find that is relevant. From now on, I have to record everything in PDF format on my computer, send me unwanted, printing documents download them on my Galaxy Note 4, connect my phone to the printer using the wireless HP Direct on the Officejet and then finally I can print my things. Yes, it works like this, but it is also a concern and I shouldn't do that. I realize that I can't buy a USB link cable to connect my printer to my computer but I don't want to ride the 2 every time I want to print.

  (Also something to note, since I'm on WiFi from the University, I don't have access to the router of course so I don't know if this is a contributing factor in why things do not work).

  If anyone has suggestions/advice/answers on the issue, please let me know. Thank you!

  Hello @Plz_Help.

  Welcome to the Forums of HP's Support. I understand that you have a problem connecting to your computer and your printer via Wifi from the University. I would like to help.

  The only thing that really POPs, is that you use the network of universities. This can cause a lot of problems.

  Question: When you connect your computer or Note 4 on the network, should a pop-up saying you accept the terms of service? If so, this would prevent an air of challenge the printer properly connected to the network.

  If you had access to the router I would recommend checking the network connection by typing the printers IP address in a web browser. If you can access the printers webserver shipped, then, the connection is fine. If you can't you need to reset the router. Of course, you can do this.

  Also, here's something to consider: If the printer successfully on the network, everyone else on the network will have access to your printer.

  A USB connection will be the most reliable and safe way to go. Another thing, why send your rating 4 print jobs? Why not save the PDF files and connect the computer to the wireless network direct printers? In this way, you can print from your computer.

  Sorry I can't give you a solution ' to do this and it will work. You must convince the universities IT department to get things related.

• OfficeJet 6500 a: problem with internet

  I had a problem. I have connected my tot internet printer with an ethernet cable
  I put my printer on Off yesterday and today I Starter him nut my connecton not worm
  I wanted to print tot something with my phone and he saus that they cannot find the printer
  Should I leave it wath or mode of sleap

  Hi MxJavamen,

  It is okay to turn off the printer.  You'll just have to reactivate it before printing.  Wake of being asleep is an automatic thing - but the printer can not re - turn itself an engine out of State.

  When you turn back on the printer - it should maintain its connection.

  If your printer has been connected but loses the connection, you can check this document for useful steps.

  http://support.HP.com/us-en/product/HP-OfficeJet-6500A-e-all-in-one-printer-series---E710/4083974/model/4083869/document/c02790693/

  I hope it's useful.

  Jean

• OfficeJet Pro 8100: Problem with airprint

  Our printer is officejet pro 8100. My iOS is 9.3.2 but not sure about the version of the printer. The first time we buy there worked with Apple airprint. Lately, we can't use airprint more which is very uncomfortable. EPrint still works well, however, we do not normally use it. We tried all possible solutions. The device can see the printer but when we choose the printer it disappears from the list. What should we do?

  Hello @Penny3425,

  Thanks for dropping by the HP's Support Forums! I see that you can not use AirPrint with your HP Officejet 8100. You are still able to use the ePrint feature.

  I would like that you start here: Wireless Printing with Apple's AirPrint

  Please see the 'No Printers Found Air' section and make sure that no troubleshooting steps were missed.

  This aid?  You are now able to use the AirPrint feature. I'll watch for your reply.

  Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  Just say thank you, please click the ' Thumbs Up ' button. If you need more assistance let me know and I will gladly do whatever I can to help.

• OfficeJet Pro 8630: Problem with cartridges

  Hello:

  They yellow cartridge in the printer ran out of ink.  Normally, this isn't a problem.  I opened my new pack of ink and replaced the yellow cartridge.  The printer freaked out and said that there was something wrong with the cartridge.  Not OK, so I put the old one back, no problem.  Today I went and bought a new series of color cartridges and replaced the yellow cartridge with that of the new box.  No, same thing.  It is said that the cartridge appears to be damaged.  It's new!  It really can't be anything wrong with each cartridge.  Any ideas?  I really need to be able to print some elements in the next day or so.

  I ended up having to buy a new printer. This time, I bought the extended warranty. Thanks a lot for your help.