Cannot use the picture to paste on Word document

All of a sudden I can no longer use the COPY IMAGE function which I use to PASTE this image on a WORD document.
This is the case when I use 2 sites different banking services online, where I want to COPY an IMAGE of a cheque and then try to paste an image of the cheque on a WORD document.
Strangely, all websites otjher, I can use this feature to COPY the IMAGE to copy the images of all the photos and text and then stick them on a WORD document.
Why does now than when I try to copy and paste pictures of my banks cheques from my 2 (or more)?

http://www.DaniWeb.com/hardware-and-software/Microsoft-Windows/Windows-Vista-and-Windows-7/threads/196562/copy-and-paste-broken-in-Windows-Explorer

read this to see if it would help, also some info please:

brand and model of browser, OS, pc and ServicePack, current antivirus?

also check the malware:

Download, install, update and do a full scan with these free malware detection programs at:

Malwarebytes (MMFA): http://malwarebytes.org/

SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

http://www.Microsoft.com/security/scanner/en-us/default.aspx Security Scanner   

http://www.eset.com/us/online-scanner/ eset online scanner

Tags: Windows

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