Canon print margin

A form created with LiveCycle V8 prints correctly with Acrobat, but not with the drive or the preview PDF of LiveCycle. The top margin is too low about 1/2 inch. The form size is 6 X 9 inches. The printer is a Canon IP4820. Any Suggestions? I am running Windows 7 and have deleted and added the printer, and downloaded the latest firmware from Canon.Other forms with standard sizes (8 1/2 x 11 and 8 x 10) print correctly in all products.

To save myself some time when test I went into the preferences of the printer for IP4820 under "Devices and printers" and created a new definition for 6 x 9 in paper so that I don't have to specify it in a custom size whenever I tested it. Since that the form prints correctly in Acrobat, LiveCycle, and Reader.

Tags: Acrobat

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