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• OfficeJet Pro K850: After the installation of Win10 print number

  After each print job, my printer now prints a page of "test" of bars, blocks and lines.  Takes a third of a page.  Big waste of time and ink.  Any help would be appreciated.

  Hi @jrbodell,

  Welcome to the Forums of HP Support! I read your post and see that the printer prints a page of "test" of bars, blocks and lines after each page. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  This problem occurs for one or two reasons, about power or a problem with the reloaded cartridges or one or several colors do not print

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  You use genuine HP cartridges?
  What are the ink levels?

  I would say to run a clean and clean the nozzle on the cartridges manually.

  If there is anything else I can help you, let me know. Thank you.

• HP care pack certificate print number.

  Hello

  I received an e-mail from services hp care pack telling that your certificate of warranty or any other certificate is ready to be printed.  I am only able to view the certificate in android.the the "view certificates" button does not work when I click on it.

  I tried in 3 different brlwsers (chrome, ie, firefox)...

  Please hp solve this problem...

  When you click on the "show certificate", a pop-up window should appear to provide you with links to supporting documents.  Is it possible that a pop up Blocker prevents the display windows?

• Photosmart c4580 color print number / iMAC OSX 10.5.8

  Connected to a HP Photosmart C4580 printer via "wireless".   Although Print 'presets' show the color still seems to me that power print in black and white. System preferences under "Printer" Apple doesn't give me an option option color/black and white?

  Also checked and my HP software updates are all up to date. When I select 'Preview' option on PAGES/FILE/PRINT the document is displayed in colour - but printer still prints in black and white!  Advice please?

  Shlomi

  Thank you so much to also answer my question "Forum Apple."  I used the Apple forum link http://support.apple.com/kb/HT1341 that you kindly referred me to-which worked like a charm!

   

  Your suggestion has finally solved the problem of color printing.

  Lance

• Print number side of the double-6270-all-in-one

  Hello

  I have had this printer for quite a few years and it has always print duplex automatically. Do when there is a message saying that he was suspended for the ink to dry and then it would continue printing on the other side without problems.

  Recently, my computer hard drive had to be replaced, so had to re - install the printer, but now I can't it to double printing automatically. Now, it comes up with a message telling me to go back to the page and if I'm not here ready to do it prints on 2 pages. I checked the printing preferences and in the "print on both sides:" there 'Off', 'Manually', "Logbook left" or "Right edge book" field options.

  Please, please can you me how to solve this problem? It drives me nuts having to be there to turn the page.

  Thank you

  What operating system?  Most likely, you need to enable the duplex automatic equipment as described in the Vista/Windows 7 Duplex Printing solutions to the problems here.

• Reactive blue model report - print number of lines

  Hi all

  I use a blue reactive model for my report. If I print a report that consists of 95 lines none of the lines of print, but if I print a report that consists of 21 lines, they are all will be printed.

  What should I put for the report to print any number of ranks?

  I use Apex 4.2

  BTW, none of the blue reactive models (without border, Standard and etc) allows me to print a number of lines.

  Thank you

  Seems to be a bug in IE9. Other browsers (including IE10) are not affected. In a case of IE8 the content of the report disappeared when the tools > Internet Options > advanced > settings > printer > Print background images and colors option has been fixed; in another it made no difference.

  Change/upgrade your browser is the obvious way to fix/avoid the problem. Using another theme of the SUMMIT is another option. Theme 25 is relatively new and complicated, and the problem of IE9 may not be triggered by a different theme.

• Workaround for reader 10.1.2 print number "Duplex installation/printer flashing/bin".

  Dear users,

  We have received feedback from our users related recent problems "Duplex installation/printer flashing/feeder.

  Many of these issues have faced due to the introduction of the setting "Print on both sides" directly on the print dialog box in order to help our users set this option without having to go through the printer properties dialog box. However, we have made this option as WE by default and therefore users have reported problems described above.

  So, please please try unchecking this setting on OFF then print and State to see if that solves the problem.

  Thank you

  Atul Agarwal

  Adobe Systems

  Hello world

  Adobe Reader 10.1.3 is now available. Please update your application, and this problem should be solved.

  Thank you

  Atul

• want to 4510: where is the wps on my envy printer number 4510

  where can I find the number of wps?

  catherinepradere wrote:

  where can I find the number of wps?

  Hello

  It is your wireless router. Given your router supports this, you don't nee PIN, please watch the following short video:

  https://www.YouTube.com/watch?v=FoDc9wn3fJs

  Kind regards.

• Error 5 c 20 when canon mx860 try executing maintenance or when you try to print, hear a clatter.

  Original title: my printer keeps making a clicking sound when I try to print sounds like the gears are not contagious

  I have a problem with my printer canon mx860 number model when I try to run the maintenance or print I hear a clicking sound and an error message pops up error 5 c 20 someone can help me with this

  Hello

  1. were you able to print before without any problem?

  2. did you of recent changes on the system?

  5 20 error means the logic board is defective, probably because he can't move the rollers and transport.

  You can try to reset the device when it is not working properly. If the device does not work properly or to clear the memory, reset a. on the Control Panel, press the button. (The display goes out.)
  Note: It may be necessary to unplug the power cord is pressing the ON button does not stop the printer.

  b. wait about ten seconds and then again press the button.

  c. wait that the unit has completed its cycling process before submitting another job request.
  Note: It may be necessary to unplug the power cord and try again if the steps above don't erase the mistake.

  For more information, please consult the following link:

  Canon PIXMA MX860 Support

  If you need help to solve the problem, you may need to contact Canon support.

  http://USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

  Hope this information is useful.

• OfficeJet 4500: HP Officejet 4500 all-in-One Printer

  How can I find which edition of drivers I have download for my 4500 since there are different versions G510 (a, h g - n, etc.) and that there is no such index on my printer in order to avoid malfunctions?

  My serial No.: (deleted content)

  My FPU No.: CB867-64001

  Thank you

  Hi @TAXKOUTI,

  Welcome to the HP Forums!

  I understand you're wondering how to know which driver you need for your HP Officejet 4500 printer. I'm happy to help you!

  Please see this guide How can I find my model or printer number?

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this helps!

• Printer went crazy

  My printer can print the same document and will not stop. He did this since yesterday. There are no prints in the QC. I tried logging spooler to print, then system32-printers. is the printer is off. deleted files in the system folder. unplugged for at least 60 seconds and restrated computer and reconnected. In a few minutes, she returned to the printing of this document. How to do to start the other then throw it out the window. I'm under Win 10 and all that it has been a problem since the day. I don't know if the printer is now affected. He said now it is offline, but it keeps printer as the order of the day and more and more still!

  Frustrated in Cailf

  Hi @Jus2sassc,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you have a problem with your printer print the same document, even if on an ongoing basis there was nothing in the print queue. I would like to help.

  It my help with my search for a solution if I knew a little about how you're defined here.

  What model of printer you have? This can help when in doubt - How can I find my model or printer number?

  What operating system is on your computer?

  The printer is on a network, or is it connected with a USB cable?

  I'll watch for your reply, so I can help you further. Just reply to your convenience.

  Thank you!

• When I specify 3 copy prints only one

  When I indicate the number of copies and I put 3, my Photosmart HP 7520 print one.

  How to print last page first?

  Welcome to the Forums HP grinter,
  
  By your post, I see that you are unable to print several copies.
  I can help you with this issue today.

  In your printing application, select file, print, number of copies, select 2. Uncheck the Collate box.

  You can now change the number of copies. Collate should now stay disabled.

  Try to reprint the document of several pages.

  If she does not always print multiple pages then try the following steps to change the settings of the driver of the printer spooler.

  Click Start and then click Printers and faxes.
  Right-click on the icon for the printer for your printer driver, and then click printer properties.
  Click the Advanced tab.
  Click on print directly to the printer.
  Click on apply and OK.

  Try to print again.

  Good day.
  Thank you.

• HP Envy: I can't get my printer want print from my iPad or desktop.

  I can't get my printer to print from my computer. I reinstalled, does things for troubleshooting and can print ePrint but no Facebook, email or whatever it might be saved. Please help

  Hi @Dollgirl,

  Thank you for joining the HP Forums!

  I noticed your post that you can't get your HP Envy to print from your iPad or your office. I am pleased to see that for you!

  What is the model number for your HP Envy? How can I find my model or printer number?

  What is the operating system on the desktop, Windows or Mac? What version? http://www.whatsmyos.com.

  To confirm that the hardware of the printer is functional, you are able to make a copy with the glass of the scanner of the printer? Copy of Documents.

  In the meantime, please try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

  Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope hear from you soon!

• DeskJet 2546 b: Wireless print job stays in queue and poster printer offline after the upgrade to Windows 10

  I write a fix I found for a pretty annoying problem involving 10 Windows and HP wireless printers.

  My Deskjet 2546-b printer was printing OK wireless to the point 8.1 of Windows until that I upgraded my computer to Windows 10. Immediately after I upgraded to Windows 10, I could not scan, so I reinstalled the printer software and has worked for a day or two and then the printer would print not unless I restarted the printer or the computer - sometimes 2 or 3 times. This went on for a few weeks, sometimes it would be nice, sometimes, usually after the computer restarts, he would simply go offline. Once, he went offline 3 times when I was printing about 20 postage labels, recently he went 1 week without any problems.

  Long story short, after a lot of troubleshooting and to help a friend to HP, I found the problem to be associated with the WSD/service Port in Windows 10. My printer still maintains a stable connection with my Netgear router (wireless to the printer light stays on blue) and I was able to scan from the HP software and I could ping the printer... but printing would be just stuck in the print queue (the spooler service) and the printer showed offline in the queue, hardware and windows devices , or when printing from a program like Windows.

  I learned that if I went in devices and printers, until I sent a print job, if the printer showed offline, I could save time by restarting the printer simply and he would come every time (less painful) online.

  

  But it's just a solution and not a solution.

  Nothing worked... not even print and scan doctor. The final fix that worked was to define an IP address manually for the printer, and then I put the print driver to use a standard TCP/IP port.

  Here is the step by step. Your printer must already be connected to your network (solid blue on printer).

  Step 1: Make sure your printer uses a manual IP address

  (1) to obtain the IP address of your printer:

  • If your printer has a control panel with a menu, it's easy... Just look in the settings menu without wire/report and write your printer IPv4 address.
  • If your printer is not a menu of fancy and repower the computer and printer HP Print and Scan Doctor network menu display use (wireless), or you can connect to your router from a web browser (usually 192.168.1.1) and look at attached IPs (like me). Some printers can also print a report of the network when you hold down some buttons everything back up and running, but you will need to search the web site of the Internet or HP to find the process for your printer model - the report displays the IP Address of the printer.

  (2) once you have the IP address of the printer number, type this information in a web browser... like 192.168.1.x (where x is the last number of your printer)

  Web page of the printer should find - otherwise, use another browser (you can use a tablet or iPad if you want). HP has several different forms of printing of web pages (embedded web servers) depending on your printer model, but they all have a large number of parameters.

  (3) since the network tab or section, look for a manual IP address configuration.

  

  (4) suggest an IP address or type in a new.  I've personally used suggest and then replaced by the last number 241. You want to use a high number, something in the order of 240 to 250 to reduce the risk of problems caused by your router assign this number to something else on your network. Note the 4 digits for the new IP address manual, you will use them later.

  5) click apply and close the web page of the printer.

  Step 2: Make the print driver using the manual IP address of the printer

  Open the devices and printers in Windows, right click on your printing device and select printer properties. Follow the prompts to get the WSD port and on a new local port...

  

  1) click on the ports tab.

  (2) add the Port.

  (3) click on after the first screen, and then click new port type.

  (4) enter the IP address of the printer.

  (5) next.

  (6) select the new port.

  7) click OK.

  You have now two pilots displayed in the printers and devices window, you can now print... but you might not be able to scan and the HP printing software may not work as he might want to lets you add a new printer when you open it... If Yes, proceed to step 3.

  Step 3: Remove print devices and install a new one.

  Need to do this to get the software back HP synchronized so you can scan.

  (1) right click 2 print devices listed in the window of your printer and remove them by clicking on remove device.

  (2) open the HP printer Assistant software (from the icon on the desktop or you can search Windows by using the name of your printer).

  (3) installation/add a new printer... go fast and a new device icon is added to the printers and devices window.

  4) return to the printers and devices window and open the properties of the printer again for your printer icon.

  5) go to the ports tab (yet) and you'll see a new selected WSD port, select Port Standard, you created earlier in step 2.

  (6) you have now two print devices in the window (again), but now everything should work.

  These two devices alone from here on out. Do not remove one and everything should work fine. At least it worked for me. I hope it works for you. I'm hoping a Windows update resolves this problem soon, I see many people who cannot print or scan wireless after they upgraded - not just the stuff of HP.

• HP printers: Solution: can't print Microsoft Office documents, or print documents disappear in Windows 7

  Dear all,

  If you come across printing number where you will be not able to print only Microsoft Office documents or print documents disappear in Windows 7.

  It is caused by changes to security settings on the user's profile. You can either create a new user, login with the new user profile to the printer

  Or disable UAC from the control panel and reboot the PC. Here are the steps for Configuring UAC

  http://Windows.Microsoft.com/en-us/Windows/turn-user-account-control-on-off#1TC=Windows-7

  Hope it helps

  Good impression.

  Thank you for taking the time to post this solution.

  I was pulling my hair out for several hours now and it worked like a charm.

  7640 was printing test print, .pdf and Notepad files but it wouldn't print anything from office, chrome, firefox or thunderbird.

  Power Googling finally turned to the top of your message and I have not seen anything to suggest it is common knowledge, but I think this problem is quite regular, so I hope others find your post.

  See you soon,.

  j