Canon Vixia HF R62

I can't get my videos downloaded on my macbook pro (retina). I have OSX Yosemitie and my compuiter recognizes the camcorder via the USB port. I downloaded the utility software of transfer for mac and it seems to have downloaded something, but my computer wouldn't open it. I get a message that my computer does not have an application to open it with. Have downloaded as a long string of numbers.  I updated Quicktime - just in case it might be useful. My videos are saved in AVCHD.

I also tried to convert my AVCHD video to mp4, hoping that it might help, but the camcorder gives me a message 'check my SD card' - nothing wrong with my card SD - it came as a free Best Buy camcorder (sandisk 16GB) promotion.

Can anyone help? Thank you.

Hi Caren!

Thanks for posting.

AVCHD files cannot be read in the application you are using.  I recommend that you import the files in another application, such as iMovie or Final Cut Pro.

Tags: Canon Camcorder

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