My computer cannot detect my DVD drive in windows 7
I can't see my DVD drive in my computer in windows 7, but can pre House of vista and windows 7 bata. my computer is a laptop vaio if that helps.
If I go to Device Manager I see a label warning about it, I tried to update the driver for it but there it says that I have the best one, HELP
PS. I also have a warning on the following label (mass storage controller, device type = other devices, manufacture unknown =, = bus PCI 8 location, device 3, function 2,) AND (unknown device, device type = other devices, manufacturing = unknown, location = on Intel(r) ICH8M LPC Interface Controller - 2815,) maybe that will help idk.
Thanks David
I went on the TechNet site and it took a look, but I found my problem code in device manager > disks > properties > Details tab > property = problem code and a value = 00000013 and searched the code on the site TechNet and made the follwing------/ and now it works like a gem.
By Michael Petersen - kongkuba difficulty no work reader of CD in Vista and windows 7
When you upgrade a computer to Windows Vista or Windows 7 Beta, or install Windows Vista Service Pack, and after a reboot, the computer CD/DVD drive no longer works as expected, or it says driver is not digitally signed, you need to remove the affected filter drivers.
To do this, follow these steps:
- Open the registry change (Regedit.exe).
- Locate and then click the registry key under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Warning
To make sure that you are in the appropriate registry key slot, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.
- In the pane, click UpperFilters, and then click Remove.
- Click Yes to confirm the deletion of the UpperFilters registry entry.
- Do the same with the LowerFilters
- Exit the registry editor and restart the computer.
Only he, the CD/DVD should now work as expected.
Source: http://support.microsoft.com/default.aspx/kb/929461/en-us
Tags: Windows
Similar Questions
-
Laptop does not detect the DVD drive, the .sys files deleted
Hi I have an acer aspire laptop 4752-6861, there his factory DVD player, here are the details of the DVD player:
--------------------------------------------------------------------------------SlimType DVD A DS8A5SH ATA DeviceUNKNOWN media typeSlimType DVD to name a DS8A5SH ATA DeviceAvailability during the performance/powerDirect access to the features, removable mediaConfiguration Manager User Config FALSEDriveIntegrity TRUEMedia loaded FALSEState error10462 KB/S transfer rate--------------------------------------------------------------------------------NOTE: (I use speccy software for more information)A few days ago I had created a virtual drive but could not manage to remove it later, so I tried to delete histhe files that were the .sys files, after deleting these files he had not yet gone, but just today, I noticed when I clicked on computer, the D:drive was not showing (from the DVD) IV ' e tried install and reinstallin, deactivation, activation and reboot but no luck.in Device Manager it gives me this error status:Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)well I guess it has something to do with these .sys files that I deleted, I do not remember where the files were nore canI get back them, is possible to reinstall drivers or something, thanks in advanced for any ideas. :)Hello
This can be happen due to upper and lower case system registry settings.
-
Original title: why Windows Media Center does not detect my DVD?
I built my computer motherboard ASUS P658D, Intel i7 processor clocked at 2.6 gHz, 12 GB RAM, 750W Corsair PWR. power, Windows 7 Home Premium 64 - bit & ie9. When I put or the other two DVDs in one of two DVD players, Windows Media Center appears and when I click on "Play DVD" Media Center give me a window that says:
"Windows Media Center cannot detect a DVD in the DVD - ROM drive. Insert a video DVD in the drive." Two DVDs, I've tried are educational for DVD
my Nikon D300 Digital camera and a family video DVD or both these very well play in a bed of same computer running Windows 7 Professional 64-bit, & ie8.
I tried Microsoft Fixit, no help. I tried to send Microsoft Support, and I got NO HELP. I did not bring any changes, and installed any program, just
scoured the internet. A DVD player is a Sony Optarc with Microsoft Driver, the other is ASUS. I also tried to use Windows Media Player but nothing
rises or it returns me to Windows Media Center and it does not detect to play either of my DVD. How can I get help here, or from Microsoft? Thank you.
No, there is no yellow warning in Device Manager and the device manager says that two DVD players work properly. Mr. Fix it's
automated download from microsoft that is supposed to automatically fix some problems, but he provided no help here. I think it is more likely
that there is a problem with Windows Media Center or Windows 7 Pro 64 bit and either of my two new Sony DVD drives
and ASUS.
I thought my way in a solution. My thought was: Device Manager indicates DVD players work properly and both are new and we're Sony, and the other ASUS so I think only an unlikely problem with readers. The problem is with Windows Media Center "do DETECTED is not the DVD. So there must be a problem with Windows Media Center. I thought that I might need to reinstall Windows 7... then I thought that maybe if I just reinstall Windows Media that will work. He did. My problem was:
Start > Panel > programs and features > features on or off Windows activate > then uncheck the box for multimedia functions > restart the computer > and then re-check the box to restore the multimedia features > now both discs play both DVDs, I tried. Both disks are operating normally. Reinstall the characteristics of media Windows 7 resolved the problem. Thanks to all who offered solutions.
-
My iPhone can connect to the computer via Wifi instead of cable? Because I figured that my head of the telephone cable i have problem if the computer cannot detect my folder after plugging in the cable.
Sync your iPhone, iPad or iPod touch with iTunes using a WiFi - Apple...
-
computer cannot detect the scanner or camera
When I plug in my digital camera Canon for my xp, then turn it on, I hear a small beep, then nothing. When I go into the Panel, printers and other equipment, scanners and cameras, I see 2 points. 1 is, WIA Canon MX310 SER. The 2nd one is Canon PowerShot SD1300IS. I then click on the Canon PowerShot SD1300IS and then get pictures, but nothing happens. The cameras screen display turns off, but that's all. It seems to be connected to the computer, but not to download pictures.
When I keep trying I sometimes get an error message, the computer cannot detect the scanner or camera.
How can I solve this problem and download my photos?
Thank you Tim
Hey volunteer J;
Thanks for the help, but it did not help.
I found the answer on page 2 of microsoft answers, xp, images and videos.
6 questions down, how to re install microsoft scanner and Camera Wizard.
It turns out that some tech volunteer known as J (is it you?} came across the solution to my problem on this site:http://www.veiled-chameleon.com/weblog/archives/000231.html )
I have used PC Cleaner on this xp, and I think he may have disabled some of the registry keys. For me, I had to start my pitcher of DCOM Server, RPC, Remote procedure Call Locator process and put them on automatic. Once I rebooted, everything works great.
I'm so happy that tech Volunteer J, done everything search last December. I bet it helped a ton out of veterans with our cameras. How did he find veiled Chameleon? Wow he must be smart enough.
Thank you for volunteering j. (is it you?)
Thank you Tim
-
How can I change the default DVD drive in Windows 7 pro?
How can I change the default DVD drive in Windows 7 pro?
The following did not work.
1 Control Panel / autplay
It only allows me to choose media player or nothing2 Control Panel / default of programs
-file types associations do not change the automatic boot to DVD drive
-the default programs watch only with no. microsoft applications add option application
-access and default computer program; This made a mess when I tried not microsoft!3. computer / rt - click the device DVD did not help there is no command 'open with '.
You might have switched to the control panel view all items.
Click Start > default programs and click Change AutoPlay settings. -Ramesh Kumar http://www.WindowsValley.com -
Cannot find CD/DVD drive in my computer on Device Manager. CD - DVD does not work
I recently discovered that my CD/DVD drive does not work. It worked fine before. Tried to burn a CD in iTunes, but the error message says that the software or the CD device could not be found.
My CD/DVD drive does not appear in the computer or Device Manager. I have read a few forums and tried to delete upper and lower filters, but that no longer works. Help, please.
I am running Windows Vista - it came installed on my computer when it was purchased.
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Cannot use my dvd player... computer box that says c:\Program Files (x 86) \sMedio\WinDVD11\SQPlus.dll is missing on your computer is displayed. Try reinstalling the program to fix this problem. I don't know how to do this. Help, please. Thank you...
Original title: (x86)\smedio\WinDVD11\SQPlus.dll
Hi David,
Answer the following questions to learn more about the subject, you are faced with.
- What player are you running the DVD?
- What is the brand and model, the computer?
- Windows Media Center is installed on your computer?
If you use an application of part 3rd to run the DVD. Uninstall, reinstall the 3rd party DVD running the application, this should solve the problem. See the following procedure to uninstall the application.
a. press Windows + X on your keyboard.
b. click Control Panel.
c. on the Control Panel, select display large icons and open programs and features.
d. right-click on the program and click Uninstall.
Hope this helps you. Please let us know if you need assistance.
-
The Vista Device Manager doesn't detect cd/dvd drive on my computer hp laptop.
I tried the routine fixit several times, also the routine regedit to remove the upper/lower limit. The routine fixit worked once. The dvd has been available for about 2 days, then disappeared.
HP even sent me another DVD player.
Now what?
Read all of this information, including what you have tried:
http://welcome.HP.com/country/us/en/support_task.html
Go to the HP Web site > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.
http://support.Microsoft.com/kb/982116/en-AU
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/GP/cd_dvd_drive_problems
See if the information above solves the problem.
See you soon.
Mick Murphy - Microsoft partner
Go to the HP Web site > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.
-
Original title: Add/Remove components error and DVD driver error
Yesterday, I removed several components of windows to attempt to clean my cpu. After the reboot, I noticed that my DVD drive disappeared. I tried to update the driver but told me I have the most updated version, I uninstalled and reinstalled the drive, but I still get the same error. Under Driver Details, it shows that I have a lot of drivers for my Phillips DVD player. However, the status of the device is the following: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device. I've done the troubleshooting, and the two options has not fixed the problem.
Then I tried to add windows components that I removed, thinking maybe that was the problem. However, when I try to add them, I get an error message that says: 'Setup cannot copy the file zClientm.ex_' it shows the location of this file as being in windows/i386, and of course, the file is located in this folder. So when I go to browse to locate the file, I find and click on it to open it, but I keep getting the same error message that the file is not found and Setup cannot continue.
I realize that this problem seems very rare and weird, but any help at all would be appreciated. Thank you.
HelloCode 39: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)Explanation of error codes generated by the Device Manager in Windows XP Professional http://support.Microsoft.com/kb/310123Method 1.
Microsoft Automated Troubleshooting Services scans your computer and detects that the root causes of common problems, then automatically solves the problems that he finds and offers additional resources if the problem is not resolved. Click run now in the article below.Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/GP/cd_dvd_drive_problemsMethod 2.
Also, try the methods listed in the section below and check.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116I hope this helps.Thank you, and in what concerns:
Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly. -
CD/DVD drivers are missing and my system is not able to detect the dvd drive.
Hi, after installing some updates my dvd/cd drive is not detected by the system and the option is not in my computer menu, so I checked in the Device Manager. and my cd/dvd drivers are completely absent and not present in the Device Manager. I m using vista Home premium, help someone
Thank youHello
1st reboot and watch again in Device Manager:
Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Hope these helps.
Rob - bicycle - Mark Twain said it is good.
-
No communication between my computer and the CD/DVD drive
Whenever I try to read CD or DVD through my laptop CD, the CD or DVD will not be detected by the computer. The disk drive (Hitachi HTS543232L9A300) is in good condition. What could be the problem and how to fix this problem?
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116Try to run repair before.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problemsI hope I could help
-
Cannot find my cd/dvd drive in windows Vista after system recovery
I tried all the everything in this forum that I found, but I still can't my dvd player to show up anywhere there was here a few days and I had to perform a full recovery of the system and now its does not can someone please give me some ideas so I can use my dvd again drive?
I have more upper and lower filters
I am running sp2 and fixit program isn't helping me
I have a HP Pavilion 9700US
Hello
Check with HP Support, their online documentation and drivers, and their known forums
questions.Support HP & drivers
http://welcome.HP.com/country/us/en/support.htmlContact HP
http://welcome.HP.com/country/us/en/contact_us.htmlHP forums
http://h30434.www3.HP.com/PSG/----------------------------------------------------------------------------------------------------------
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Post installation of the Vista SP2, it does not detect my DVD drive.
Recently in the month of April 10, I had my laptop (Compaq Presario V6608AU) repaired because it doesn't detect DVD drive. The techincian had reinstalled vista on it and it was my regular vista. As my laptop has automatic updates enabled it installed Vista SP1 and SP2 later. After installation of SP2, my DVD player no longer works. The light initially whn system starts but windows gets loaded, it didn't post. Could some help me to get this resolved. Restore option I tried, but I restore options after installation of SP2. I have my handy DVD recovery but I'm handicapped because of this problem of DVD player and impossible to restore...
Support Microsoft still offers a FREE support for Vista SP2 issues at: https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1&wfxredirect=1. They will give you the expert help you need with this problem with SP2. They can connect remotely to your computer to help diagnose the problem - something that we cannot do. Enjoy the offer while it still exists. I'm sure they can help you.
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
-
Cannot open CD/DVD drive except reboot Satellite Pro A10
Hello
As indicated above, during the post, the DVD player is open, you can pause, put a CD/DVD in and it starts. Then, the Player cannot be opened unless you reboot the laptop.
Is the problem with the drive or the motherboard?Any help appreciated.
Ant.
Hello
Don t think that the motherboard is faulty.
It looks more like a CD/DVD drive problemOne question; What do you mean exactly bythe reader can then not be opened?
Hear you housing cannot be opened or the CD/DVD will not open in my computer.concerning
Maybe you are looking for
-
IK kan via een link in the email of mijn niet naar website. Link is blocked.
ALS ik een e-mail met een link naar een site ontvang is deze link blocked. Said vereist voor alle emails.
-
XF277EA #ABZ 5CB11030X9: moterboard
Can I change cpu intel p6100 with other intel cpu such as Intel Core i5 or otherwise change with moterboard for Intel i5 cpu? The second problem I the keybord for UK is not for countries of the Italy, which is very strange. Can I change too? Thanks t
-
HP w2558hc do not display anything!
Just bought a HP w2558hc Monitor 2 weeks ago and everything was working fine until today. I have my computer connected via DVI port and an HD sat receiver connected via one of the hdmi Sockets. When I turned on the computer this morning the log on sc
-
HP1102w: Printer does not appear as an option on MacBook 2014 wireless / Yosemite
I have configured my 1102w successfully (printed page config and everything is ok) but it does not appear in the add printer system prefs page. I don't have the USB connection available. Please help because it's driving crazy me.
-
Updating my computer and lost all my personal files
Hello My computer did not work well, then I updated it without affecting the files of my. My computer is windows 8.1, she has refreshed to version 8, but none of my personal files have been preserved. What should I do?